Boeing Employee Information Hotline at 1-800-899-6431

This site will look much better in a browser that supports web standards, but it is accessible to any browser or Internet device.

Merchandise | Corporate Governance | Employee/Retiree/Emergency Information | Ethics | Suppliers
Login
 

Feature Story

Master player for Feature page - duplicate this player for individual business unit pages, features, etc.

Boeing 'blue shirters' support U.S. Marines' MV-22 aircraft

Two Bell-Boeing MV-22 field service representatives

Boeing/Randy Jackson

Two Bell-Boeing MV-22 field support team members are guided in their work by information they pull up from a laptop. The team uses reach-back to support members around the world to keep the aircraft mission-ready.

On the tarmac of U.S. Marine Corps Air Station New River, N.C., Bell-Boeing field representatives are called “blue shirters” for the clothes they wear. But to Marines, they are much more than that. The industry team helps maintain MV-22 Ospreys that carry Marines into combat.

“You have these Boeing contractors, many of them served in the U.S. Marines,” said Marine Maj. Christopher Browning, a maintenance officer. “It’s a mentor/mentee thing and these guys are really helping teach these young Marines about some of the tricks of the trade they’ve seen over the years.”

“Day in and day out, we’re interacting with the Marines,” said Boeing lead maintenance instructor Troy Mikko. “We’re taking the knowledge that I have over the years and passing it on to them.”

Climbing onto an MV-22 to work on its tilt-rotor blades, Mikko says he and other Boeing support members have the ability to call back to the Osprey factory in Ridley Township, Pa., and get answers to questions 24 hours a day, seven days a week.

“It’s all about quality airplanes in the air, safety of Marines and bringing back passengers and payloads safely.”

“The reach back to the entire Bell-Boeing team is at our fingertips, and our customer knows that,” Mikko added.

MV-22 Ospreys in line at U.S. Marine Corps Air Station New River, N.C.

Boeing/Randy Jackson

MV-22 Ospreys in line at U.S. Marine Corps Air Station New River, N.C.. The aircraft receive maintenance and flight checks at the air station.

Helping to keep the aircraft mission-ready is the job of Boeing field service representatives, contract maintenance support members and logistic support representatives, all of whom consider Marines family. Pilots and crew members feel the same way.

“We know each other as brothers or sisters, not just the guy that we work with or even co-workers,” said Capt. Tom Kershul of Marine Squadron 264.

“It’s all about quality airplanes in the air, safety of Marines and bringing back passengers and payloads safely,” Mikko said while standing in an MV-22 hangar.

This is the second of a two-part series on Boeing field service teams supporting the U.S. Marine Corps 2nd Aviation Wing. The first part can be viewed here.