Category Descriptions
1) Senior Program Manager
Functional Responsibility: Serves as the contract manager, and as the contractor's authorized interface with the Government Contracting Officer (CO), the contract-level Contracting Officer's Representative (COR), Government management personnel and customer agency representatives. Responsible for formulating and enforcing work standards, assigning contractor schedules, reviewing work discrepancies, supervising contractor personnel, and communicating policies, procedures, and goals of the organization. Responsible for the overall contract performance.
Minimum Experience: This position typically requires fifteen years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.
2) Program Manager
Functional Responsibility: Serves as the contract manager, and as the contractor's authorized interface with the Government Contracting Officer (CO), the contract-level Contracting Officer's Representative (COR), Government management personnel and customer agency representatives. Responsible for formulating and enforcing work standards, assigning contractor schedules, reviewing work discrepancies, supervising contractor personnel and communicating policies, procedures, and goals of the organization. Responsible for the overall contract performance.
Minimum Experience: This position typically requires twelve years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.
3) Principal Project Manager
Functional Responsibility: Serves as the project manager for a large, complex task order (or a group of task orders affecting the same common/standard/migration system) and shall assist the Program Manager in working with the Government Contracting Officer (CO), the contract-level Contracting Officer's Representative (COR), the task order-level COR(s), Government management personnel and customer agency representatives. Under the guidance of the Program Manager, is responsible for the overall technical, performance, schedule and cost management of the specific task order(s). Insures that the SOW (task order) requirements are satisfied. Performs enterprise wide horizontal integration planning.
Minimum Experience: This position typically requires fifteen years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.
4) Senior Project Manager
Functional Responsibility: Serves as the project manager for a task order (or a group of task orders affecting the same common/standard/migration system) and shall assist the Program Manager in working with the Government Contracting Officer (CO), the contract-level Contracting Officer's Representative (COR), the task order-level COR(s), Government management personnel and customer agency representatives. Under the guidance of the Program Manager, is responsible for the overall technical, performance, schedule and cost management of the specific task order(s). Insures that the SOW (task order) requirements are satisfied. Performs enterprise wide horizontal integration planning.
Minimum Experience: This position typically requires twelve years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.
5) Project Manager
Functional Responsibility: Serves as the project manager for a task order and shall assist the Program Manager in working with the Government Contracting Officer (CO), the contract-level Contracting Officer's Representative (COR), the task order-level COR(s), Government management personnel and customer agency representatives. Under the guidance of the Program Manager, is responsible for the overall technical, performance, schedule and cost management of the specific task order(s). Insures that the SOW (task order) requirements are satisfied.
Minimum Experience: This position typically requires seven years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.
6) Principal Quality Assurance Analyst
Functional Responsibility: Oversees the review of activities, processes and products of IT professional services and products, including the review of work in progress. Reviews correctness, adherence to the design and to user standards, reviews documentation to assure Government standards/requirements are satisfied, and reviews for progress in accordance with schedules. Establishes and maintains processes for evaluating products, services, and associated documentation. Directs formal and informal reviews throughout the development life cycle. Coordinates with the Project Manager to ensure problem resolution and user satisfaction. Makes recommendations, as needed, for process and product improvements. Manages implementation of special quality initiatives. Prepares milestone reports and presentations on the system status. May provide daily supervision and direction to staff.
Minimum Experience: This position typically requires fifteen years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.
7) Senior Quality Assurance Analyst
Functional Responsibility: Leads the review of activities, processes and products of IT professional services and products, including the review of work in progress. Reviews correctness, adherence to the design and to user standards, reviews documentation to assure Government standards/requirements are satisfied, and reviews for progress in accordance with schedules. Establishes and maintains processes for evaluating products, services, and associated documentation. Plans and leads formal and informal reviews throughout the development life cycle. Coordinates with the Project Manager to ensure problem resolution and user satisfaction. Makes recommendations, as needed, for process and product improvements. Prepares milestone reports and presentations on the system status. May provide daily supervision and direction to staff.
Minimum Experience: This position typically requires twelve years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.
8) Intermediate Quality Assurance Analyst
Functional Responsibility: Reviews activities, processes and products of IT professional services and products, including the review of work in progress. Reviews correctness, adherence to the design and to user standards, reviews documentation to assure Government standards/requirements are satisfied, and reviews for progress in accordance with schedules. Maintains processes for evaluating products, services, and associated documentation. Conducts formal and informal reviews throughout the development life cycle. Coordinates with the Project Manager to ensure problem resolution and user satisfaction. Makes recommendations, as needed, for process and product improvements. Prepares milestone reports and presentations on the system status.
Minimum Experience: This position typically requires seven years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.
9) Quality Assurance Analyst
Functional Responsibility: Reviews activities, processes and products of personnel providing IT professional services and products, including the review of work for correctness, adherence to the design and to user standards. Reviews documentation to assure Government standards/requirements are satisfied, and reviews work for progress in accordance with schedules. Applies established processes for evaluating technical products and associated documentation. Assists in formal and informal reviews throughout the development life cycle. Formulates recommendations, as needed, for process and product improvements. Assists in preparation of milestone status reports.
Minimum Experience: This position typically requires five years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.
10) Principal Program Support Analyst
Functional Responsibility: Leads the planning and coordination of scheduling activities involving large, complex systems or multiple projects. Applies expert knowledge of scheduling tools to analyze interdependencies between related projects. Oversees development of work breakdown structures. Reviews and documents results of analysis. Provides management and administrative advice/analysis including budgeting, manpower planning, resource planning, and financial reporting. Performs evaluations of complex procedures, processes, techniques, models and/or systems and recommends solutions. Applies process improvement and reengineering methodologies and principles to evaluate and conduct process modernization projects. Leads activity and data modeling, develops business methods, identifies best practices, and creates and assesses performance measurements. May provide daily supervision and direction to staff.
Minimum Experience: This position typically requires fifteen years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, Education, Management Sciences, Psychology, Human Resources Development/ Management, or other related discipline. See footnote below.
11) Senior Program Support Analyst
Functional Responsibility: Leads the planning and coordination of scheduling activities involving large systems or multiple projects. Applies in-depth knowledge of scheduling tools to analyze interdependencies between related projects. Develops work breakdown structures. Documents results of analysis. Provides management and administrative advice/analysis including budgeting, manpower planning, resource planning, and financial reporting. Performs evaluations of procedures, processes, techniques, models and/or systems and recommends solutions. Applies process improvement and reengineering methodologies and principles to evaluate and conduct process modernization projects. Performs activity and data modeling, develops business methods, identifies best practices, and creates and assesses performance measurements. May provide daily supervision and direction to staff.
Minimum Experience: This position typically requires twelve years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, Education, Management Sciences, Psychology, Human Resources Development/ Management, or other related discipline. See footnote below.
12) Intermediate Program Support Analyst
Functional Responsibility: Conducts the planning and coordination of scheduling activities involving systems, projects or sub-projects. Uses knowledge of scheduling tools to analyze interdependencies between related projects. Develops work breakdown structures. Documents analysis results. Supports business and administrative activities, such as budgeting, manpower and resource planning, and financial reporting. Evaluates existing procedures, processes, techniques, models and/or systems related to administrative problems or contractual issues and recommends solutions. Applies process improvement and reengineering methodologies and principles. Performs activity and data modeling, develops business methods, identifies best practices, and analyzes performance metrics.
Minimum Experience: This position typically requires seven years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.
13) Program Support Analyst
Functional Responsibility: Performs planning and coordination of scheduling activities involving systems, projects or sub-projects. Works with scheduling tools to analyze interdependencies between related projects. Develops work breakdown structures. Documents analysis results. Supports business and administrative activities, such as budgeting, manpower and resource planning, and financial reporting. Evaluates existing procedures, processes, techniques, models and/or systems related to administrative problems or contractual issues. Applies process improvement and reengineering methodologies and principles. Performs activity and data modeling, identifies best practices, and analyzes performance metrics.
Minimum Experience: This position typically requires five years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.
14) Assistant Program Support Analyst
Functional Responsibility: Assists in the planning and coordination of scheduling activities involving systems, projects or sub-projects. Works with scheduling tools to analyze interdependencies between related projects. Documents analysis results. Supports business and administrative activities, such as budgeting, manpower and resource planning, and financial reporting. Applies existing procedures, processes, techniques, models and/or systems related to administrative problems or contractual issues.
Minimum Experience: This position typically requires two years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.
15) Principal Systems Engineer
Functional Responsibility: Provides leadership and vision for systems engineering of large-scale systems, major system elements, and/or interfacing systems. Develops strategic and implementation plans for large-scale information systems. Applies reverse engineering and re-engineering disciplines to plan strategic system migration. Develops system architecture and design including software, hardware, communications and interface requirements. Leads systems definition, trade-off and design activities. Reviews, evaluates, and analyzes design interfaces. Prepares, reviews, and evaluates interface documentation, specifications, test plans and procedures. Conducts analysis to define, analyze and allocate requirements. Oversees system test programs and analyzes system testing. Leads analysis of system requirements and components and performs system audits to ensure intended system functionality, operation and performance requirements are achieved. May provide daily supervision and direction to staff.
Minimum Experience: This position typically requires fifteen years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, or other related field. See footnote below.
16) Senior Systems Engineer
Functional Responsibility: Provides systems engineering support on large-scale systems, major system elements, and/or interfacing systems. Develops strategic and implementation plans for large-scale information systems. Applies reverse engineering and re-engineering disciplines to plan strategic system migration. Develops system architecture and design including software, hardware, communications and interface requirements. Leads systems definition, trade-off and design activities. Reviews, evaluates, and analyzes design interfaces. Prepares, reviews, and evaluates interface documentation, specifications, test plans and procedures. Conducts analysis to define, analyze and allocate requirements. Supports system test programs and analyzes system testing. Conducts analysis of system requirements and components and performs system audits to ensure all intended system functionality, operations and performance requirements are achieved. May provide daily supervision and direction to staff.
Minimum Experience: This position typically requires twelve years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, or other related field. See footnote below.
17) Intermediate Systems Engineer
Functional Responsibility: Provides systems engineering support on systems, major system elements, and/or interfacing systems. Develops strategic and implementation plans for information systems. Applies reverse engineering and re-engineering disciplines to support strategic system migration. Contributes to system architecture and design including software, hardware, communications and interface requirements. Provides systems definition, trade-off and design support. Reviews, evaluates, and analyzes design interfaces. Prepares, reviews, and evaluates interface documentation, specifications, test plans and procedures. Performs analysis to define, analyze and allocate requirements. Supports system test programs and analyzes system testing. Performs analysis of system requirements and components and performs system audits to ensure intended system functionality and performance is achieved.
Minimum Experience: This position typically requires seven years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, or other related field. See footnote below.
18) Systems Engineer
Functional Responsibility: Provides systems engineering support on systems, major system elements, and/or interfacing systems. Assists in development of strategic and implementation plans for information systems. Applies engineering disciplines to support strategic system migration. Contributes to system architecture and design. Assists in systems definition, trade-off and design activity. Reviews, evaluates, and analyzes design interfaces. Prepares, reviews, and evaluates interface documentation, specifications, test plans and procedures. Assists in definition, analysis and allocation of requirements. Supports system test programs and analyzes system testing. Conducts analysis of system requirements and components and supports system audits conducted to ensure intended system functionality and performance is achieved.
Minimum Experience: This position typically requires five years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, or other related field. See footnote below.
19) Assistant Systems Engineer
Functional Responsibility: Provides systems engineering support on systems, system elements, and/or interfacing systems. Supports strategic system migration planning. Contributes to system architecture and design. Assists in systems definition, trade-off and design activity. Reviews, evaluates, and analyzes design interfaces. Prepares, reviews, and evaluates interface documentation, specifications, test plans and procedures. Assists in definition, analysis and allocation of requirements. Supports system test programs and analyzes system testing.
Minimum Experience: This position typically requires two years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, or other related field. See footnote below.
20) Principal Computer Systems Analyst
Functional Responsibility: Leads user and system-oriented analytical, engineering, business, and records management functions. Analyzes user needs to determine functional requirements and performs functional allocation to identify required tasks which may include information planning and analysis as well as process and data modeling. Develops system/program specifications from which programmers prepare flow charts, programs, and tests. Provides direction for, and analysis of, software development tasks, such as the review of work products against plan for correctness, and adherence to the design concept, standards and schedule. Oversees hands-on system functions such as hardware and software maintenance, performance tuning, workload and computer usage analysis. Analyzes security risks, defines security requirements, and designs, develops, and implements security solutions. Makes recommendations for approval of major systems installations. May provide daily supervision and direction to staff.
Minimum Experience: This position typically requires fifteen years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.
21) Senior Computer Systems Analyst
Functional Responsibility: Coordinates and conducts user and system-oriented analytical, engineering, business, and records management functions. Analyzes user needs to determine functional requirements and performs functional allocation to identify required tasks which may include information planning and analysis as well as process and data modeling. Develops system/program specifications from which programmers prepare flow charts, programs, and tests. Provides direction for, and analysis of, software development tasks, such as the review of work products against plan for correctness, and adherence to the design concept, standards and schedule. Leads hands-on system functions such as hardware and software maintenance, performance tuning, workload and computer usage analysis. Analyzes security risks, defines security requirements, and designs, develops, and implements security solutions. Makes recommendations for approval of major systems installations. May provide daily supervision and direction to staff.
Minimum Experience: This position typically requires twelve years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.
22) Intermediate Computer Systems Analyst
Functional Responsibility: Conducts user and system-oriented analytical, engineering, business, and records management functions. Analyzes user needs to determine functional requirements and performs functional allocation to identify required tasks which may include information planning and analysis as well as process and data modeling. Develops system design and system/program specifications from which programmers prepare flow charts, programs, and tests. Provides direction for, and analysis of, software development tasks, such as the review of work products against plan for correctness, and adherence to the design concept, standards and schedule. Coordinates and conducts hands-on system functions such as hardware and software maintenance, performance tuning, workload and computer usage analysis. Assists in the analysis of security risks, defines security requirements, and develops and implements security solutions. Makes recommendations as needed for approval of system installations.
Minimum Experience: This position typically requires seven years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.
23) Computer Systems Analyst
Functional Responsibility: Performs user and system-oriented analytical, engineering, business, and records management functions. Provides assistance to the user to determine functional requirements. Contributes to functional allocation to identify required tasks that may include business information planning and analysis as well as process and data modeling. Assists in the development of system designs and system/program specifications from which programmers prepare flow charts, programs, and tests. Reviews developed software against plan for correctness, and adherence to the design concept, standards and schedule. Performs hands-on system functions such as hardware and software maintenance, performance tuning, workload and computer usage analysis. Assists in the analysis of security risks, security requirements, and development and implementation of security solutions.
Minimum Experience: This position typically requires five years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.
24) Assistant Computer Systems Analyst
Functional Responsibility: Performs user and system-oriented analytical, engineering, business, and records management functions. Provides assistance to the user to analyze user needs to determine functional requirements. Assists with the functional allocation to identify required tasks. Assists in the development of system designs and system/program specifications from which programmers prepare flow charts, programs, and tests. Reviews developed software against plan for correctness, and adherence to the design concept, standards and schedule. Performs hands-on system functions such as hardware and software maintenance, performance tuning, workload and computer usage analysis. Assists in the analysis of security requirements and implements security solutions.
Minimum Experience: This position typically requires two years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.
25) Principal Applications Engineer
Functional Responsibility: Leads software design by analyzing functional specifications and interpreting complex system design specifications. Develops functional block diagrams and data/logic flow charts. Codes, integrates, tests, debugs, and refines the software to produce the required product. Leads the design of software tools and subsystems to support software development, test, and reuse, and manages their implementation. Enhances software to reduce operating time or improve efficiency. May manage software development and support. Applies accepted design techniques and CASE tools. Prepares program-level and user-level documentation. May also lead software configuration management. May provide daily supervision and direction to staff.
Minimum Experience: This position typically requires fifteen years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, or other related field. See footnote below.
26) Senior Applications Engineer
Functional Responsibility: Translates designs into software by analyzing functional specifications and interpreting complex system design specifications. Develops functional block diagrams and data/logic flow charts. Codes, integrates, tests, debugs, and refines the software to produce the required product. Designs software tools and subsystems to support software development, test, and reuse, and manages their implementation. Enhances software to reduce operating time or improve efficiency. May manage software development and support. Applies accepted design techniques and CASE tools. Prepares program-level and user-level documentation. May also lead software configuration management. May provide daily supervision and direction to staff.
Minimum Experience: This position typically requires twelve years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, or other related field. See footnote below.
27) Applications Engineer
Functional Responsibility: Designs and develops software by analyzing functional specifications and interpreting system design specifications. Develops functional block diagrams and data/logic flow charts. Codes, integrates, tests, debugs, and refines the software to produce the required product. Develops software tools and subsystems to support software development, test, and reuse, and manages their implementation. Enhances software to reduce operating time or improve efficiency. May manage software development and support. Applies accepted design techniques and CASE tools. Prepares program-level and user-level documentation. Performs software configuration management.
Minimum Experience: This position typically requires seven years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, or other related field. See footnote below.
28) Senior Applications Developer
Functional Responsibility: Develops computer software by analyzing functional specifications and interpreting system design specifications. Develops functional block diagrams and data/logic flow charts. Codes, integrates, tests, debugs, and refines the software to produce the required product. Applies software tools to support software development, test, use and reuse, and manages their implementation. Enhances software to reduce operating time or improve efficiency. Employs accepted design techniques and CASE tools. Prepares program-level and user-level documentation. Assists with software configuration management.
Minimum Experience: This position typically requires five years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, or other related field. See footnote below.
29) Applications Developer
Functional Responsibility: Develops computer software. Develops functional block diagrams and data/logic flow charts. Codes, integrates, tests, debugs, and refines the software to produce the required product. Applies software tools to support software development, test, use and reuse, and manages their implementation. Enhances software to reduce operating time or improve efficiency. Employs accepted design techniques and CASE tools. Prepares program-level and user-level documentation. Assists with software configuration management.
Minimum Experience: This position typically requires two years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, or other related field. See footnote below.
30) Senior Data Base Administrator
Functional Responsibility: Leads the design, development and administration of data base projects and provides technical expertise in data base management systems (DBMS). Establishes and/or executes policies and procedures pertaining to DBMS management, security, maintenance and use. Analyzes database requirements and establishes definitions of physical structure and functional capabilities, including security and data backup. Evaluates, recommends, installs, tunes and optimizes DBMS products to support validated user requirements. Defines schemas, file organization, indexing methods, and performs data planning and development. Performs data extraction and data manipulation to support database utilization. May provide daily supervision and direction to staff.
Minimum Experience: This position typically requires twelve years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.
31) Data Base Administrator
Functional Responsibility: Designs, develops and administers data base projects and provides technical expertise in data base management systems (DBMS). Establishes and/or executes policies and procedures pertaining to DBMS management, security, maintenance and use. Analyzes database requirements and establishes definitions of physical structure and functional capabilities, including security and data backup. Evaluates, recommends, installs, tunes and optimizes DBMS products to support validated user requirements. Defines schemas, file organization, indexing methods, and performs data planning and development. Performs data extraction and data manipulation to support database utilization.
Minimum Experience: This position typically requires seven years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.
32) Senior Data Base Analyst
Functional Responsibility: Develops databases and data base management systems (DBMS). Adheres to policies and procedures pertaining to DBMS management, security, maintenance and use. Analyzes database requirements and defines physical structure and functional capabilities of databases. May perform database design tradeoffs. Evaluates, recommends, installs, tunes and optimizes DBMS products to support validated user requirements. Develops schemas, file organization, indexing methods, and performs data planning and development. Populates databases, performs data extraction and data manipulation to support database utilization.
Minimum Experience: This position typically requires five years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.
33) Data Base Analyst
Functional Responsibility: Assists with development of databases and data base management systems (DBMS). Adheres to policies and procedures pertaining to DBMS management, security, maintenance and use. May analyze database requirements and defines physical structure and functional capabilities of databases. May perform database design tradeoffs. Evaluates and installs DBMS products to support validated user requirements. Implements schemas, file organization, indexing methods, and performs data planning and development. Populates databases, performs data extraction and data manipulation to support database utilization.
Minimum Experience: This position typically requires two years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.
34) Principal System Administrator
Functional Responsibility: Oversees the daily activities associated with configuration and operation of computer systems and facilities. Optimizes system operation and resource access and utilization, and performs capacity analysis and planning. Manages computer-room safety. Defines production schedules and ensures schedules are met. Coordinates the resolution of production-related problems. Provides users with computer output. Provides assistance to users in accessing and using systems. May provide daily supervision and direction to staff.
Minimum Experience: This position typically requires twelve years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.
35) Senior System Administrator
Functional Responsibility: Performs the daily activities associated with configuration and operation of computer systems and facilities. Optimizes system operation and resource access and utilization, and performs capacity analysis and planning. Manages computer-room safety. Ensures production schedules are met. Coordinates the resolution of production-related problems. Provides users with computer output. Provides assistance to users in accessing and using systems.
Minimum Experience: This position typically requires seven years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.
36) System Administrator
Functional Responsibility: Performs the daily activities associated with configuration and operation of computer systems and facilities. Maintains system operations as required to meet production schedules. Coordinates the resolution of production-related problems. Provides users with computer output. Provides assistance to users in accessing and using systems.
Minimum Experience: This position typically requires five years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.
37) Senior System Operator
Functional Responsibility: Assists in the daily activities associated with configuration and operation of computer systems and facilities. Assists users in accessing and operation of systems. Coordinates input, output, job sequencing, backup and recovery processes for consoles, tape drives and file media. Monitors system to ensure performance within nominal range. Invokes documented error recovery procedures including notification of vendors of non-functional hardware. Distributes output and controls computer operation that may be mainframe, mini-computer, or client/server-based.
Minimum Experience: This position typically requires two years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.
38) System Operator
Functional Responsibility: Monitors and supports computer operations and processing. Coordinates input, output, job sequencing, backup and recovery processes for consoles, tape drives and file media. Monitors system to ensure performance within nominal range. Invokes documented error recovery procedures including notification of vendors of non-functional hardware.
Minimum Experience: This position typically requires two years of experience. See footnote below.
Minimum Education: An Associates degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.
39) Senior User Support Administrator
Functional Responsibility: Provides user support services including help desk functions and user training. Oversees and develops phone and in-person guidance to users in areas such as e-mail, directories, desktop applications, and project-specific applications. Defines troubleshooting procedures for hardware, software, peripherals and communications systems. Conducts user needs assessments. May develop training courses, associated instructor and student materials, and training aids. Coordinates training, group facilitation, interviewing, and additional forms of knowledge transfer. May provide daily supervision and direction to staff.
Minimum Experience: This position typically requires twelve years of experience. See footnote below.
Minimum Education: BA or BS degree in any field. See footnote below.
40) Intermediate User Support Administrator
Functional Responsibility: Provides user support services including help desk functions and user training. Provides phone and in-person advice to users in areas such as e-mail, directories, desktop applications, and project-specific applications. Performs troubleshooting of problems in hardware, software, peripherals and communications. Conducts user needs assessments. May develop training courses, associated instructor and student materials, and training aids. Conducts training, group facilitation, interviewing, and additional forms of knowledge transfer.
Minimum Experience: This position typically requires seven years of experience. See footnote below.
Minimum Education: BA or BS degree in any field. See footnote below.
41) User Support Administrator
Functional Responsibility: Provides user support services including help desk functions and user training. Provides phone and in-person assistance to users in areas such as e-mail, directories, desktop applications, and project-specific applications. Implements troubleshooting procedures for hardware, software, peripherals and communications. Conducts user needs assessments. Supports development of training courses, associated instructor and student materials, and training aids. Coordinates training, group facilitation, interviewing, and additional forms of knowledge transfer.
Minimum Experience: This position typically requires five years of experience.
Minimum Education: BA or BS degree in any field.
42) Assistant User Support Administrator
Functional Responsibility: Provides user support services including help desk functions and user training. Provides phone and in-person assistance to users in areas such as e-mail, directories, desktop applications, and project-specific applications. Applies troubleshooting procedures for hardware, software, peripherals and communications. Supports development of training courses, associated instructor and student materials, and training aids. Contributes to training, group facilitation, interviewing, and additional forms of knowledge transfer.
Minimum Experience: This position typically requires two years of experience. See footnote below.
Minimum Education: BA or BS degree in any field. See footnote below.
43) Senior Hardware Engineer
Functional Responsibility: Analyzes and develops hardware requirements and prepares specifications for hardware acquisitions. Leads reviews of computer system requirements and applications in terms of machine capabilities, technology and man-machine interface. Designs and optimizes network topologies. Directs and leads preparation of engineering plans, site installation Technical Design Packages, and drawings documenting configuration changes. Organizes and directs site surveys and hardware installations. Develops hardware installation schedules. Prepares site installation and test reports. Coordinates post installation operations and maintenance support. Ensures hardware problems are properly identified, documented and proposed solutions satisfy the user's requirements. Oversees configuration of computers, communications devices, and peripheral equipment. May provide daily supervision and direction to staff.
Minimum Experience: This position typically requires twelve years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, or other related field. See footnote below.
44) Hardware Engineer
Functional Responsibility: Reviews computer system requirements in terms of machine capabilities, technology and man-machine interface. Prepares functional requirements and specifications for hardware acquisitions. Identifies and documents hardware problems and proposes solutions. Assesses and documents current site network configuration and user requirements, including those supporting LANs and WANs. Optimizes network topologies. Supports the analysis and development of new hardware requirements and prepares specifications for hardware acquisitions. Prepares engineering plans, site installation Technical Design Packages, and drawings documenting configuration changes. Prepares site installation and test reports. Performs post installation checkout, operations and maintenance support. Configures computers, communications devices, and peripheral equipment. Conducts site surveys. Installs hardware, cables and related devices. May train site personnel in proper use of hardware.
Minimum Experience: This position typically requires seven years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, or other related field. See footnote below.
45) Hardware Support Administrator
Functional Responsibility: Supports review of computer system requirements in terms of machine capabilities, technology and man-machine interface. Prepares functional requirements and specifications for hardware acquisitions. Identifies and documents hardware problems and proposes solutions. Assesses and documents current site network configuration and user requirements, including those supporting LANs and WANs. Supports the optimization of network topologies. Supports the analysis and development of new hardware requirements and prepares specifications for hardware acquisitions. Contributes to engineering plans, site installation Technical Design Packages, and drawings documenting configuration changes. Prepares site installation and test reports. Performs post installation checkout, operations and maintenance support. Configures computers, communications devices, and peripheral equipment. Conducts site surveys. Installs hardware, cables and related devices. May train site personnel in proper use of hardware.
Minimum Experience: This position typically requires five years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, or other related field. See footnote below.
46) Senior Hardware Support Technician
Functional Responsibility: Assists in the assessment and documentation of network configuration and user requirements, including those supporting LANs and WANs. Assists in preparation of specifications for hardware acquisitions. Uses engineering plans, site installation Technical Design Packages, and drawings to perform configuration changes. Contributes to site installation and test reports. Performs post installation checkout, operations and maintenance support. Assists in site surveys. Configures computers, communications devices, and peripheral equipment. Builds and assembles interconnecting cables and other specialized hardware. Installs hardware, cables and related devices.
Minimum Experience: This position typically requires two years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, or other related field. See footnote below.
47) Hardware Support Technician
Functional Responsibility: Documents network configuration and user requirements, including those supporting LANs and WANs. Uses engineering plans, site installation Technical Design Packages, and drawings to assist in configuration changes. Contributes to site installation and test reports. Performs post installation checkout, operations and maintenance support. Assists in site surveys. Configures computers, communications devices, and peripheral equipment. Builds and assembles interconnecting cables and other specialized hardware. Installs hardware, cables and related devices.
Minimum Experience: This position typically requires two years of experience. See footnote below.
Minimum Education: An Associates degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.
48) Principal Communications Network Engineer
Functional Responsibility: Leads the evaluation, design, and development of data networking and telecommunications systems (H/W & S/W). Leads analysis of network characteristics (e.g., traffic, connect time, transmission speeds, packet sizes, and throughput), troubleshoots problems and recommends procurement, removals, and modifications to network components. Designs and optimizes network topologies and site configurations. Recommends, plans and leads installations, transitions, conversions and cutovers of network components and capabilities. Oversees monitoring of telecomm systems operations and services of vendors. Coordinates requirements with users and suppliers. Provides technical leadership and vision in the integration and test of complex large-scale computer integrated networks. Oversees network control center. May provide daily supervision and direction to staff.
Minimum Experience: This position typically requires fifteen years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, or other related field. See footnote below.
49) Senior Communications Network Engineer
Functional Responsibility: Evaluates, designs, develops and maintains data networking and telecommunications systems (H/W & S/W). Analyzes network characteristics (e.g., traffic, connect time, transmission speeds, packet sizes, and throughput), troubleshoots problems and recommends procurement, removals, and modifications to network components. Designs and optimizes network topologies and site configurations. Plans and conducts installations, transitions, conversions and cutovers of network components and capabilities. Leads monitoring of telecomm system operations and services of vendors. Coordinates requirements with users and suppliers. Provides technical leadership in the integration and test of computer integrated networks. Oversees network control center. May provide daily supervision and direction to staff.
Minimum Experience: This position typically requires twelve years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, or other related field. See footnote below.
50) Intermediate Communications Network Engineer
Functional Responsibility: Develops and maintains data networking and telecommunications systems (H/W & S/W). Analyzes network characteristics (e.g., traffic, connect time, transmission speeds, packet sizes, and throughput), troubleshoots problems and recommends procurement, removals, and modifications to network components. Optimizes network topologies and site configurations. Assists in the planning and conduct of installations, transitions, conversions and cutovers of network components and capabilities. Monitors operations of telecomm systems and services of vendors. Coordinates requirements with users and suppliers. Performs network administration, provides technical support in the integration and test of computer integrated networks.
Minimum Experience: This position typically requires seven years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, or other related field. See footnote below.
51) Communications Network Engineer
Functional Responsibility: Develops and maintains data networking and telecommunications systems (H/W & S/W). Analyzes network characteristics (e.g., traffic, connect time, transmission speeds, packet sizes, and throughput), troubleshoots problems and recommends procurement, removals, and modifications to network components. Works with network topologies and site configurations. Implements plans to install, transition, convert and cutover network components and capabilities. Monitors operations of telecomm systems and services of vendors. Coordinates requirements with users and suppliers. Performs network administration, provides technical assistance in the integration and test of computer integrated networks.
Minimum Experience: This position typically requires five years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, or other related field. See footnote below.
52) Assistant Communications Network Engineer
Functional Responsibility: Maintains data networking and telecommunications systems (H/W & S/W). Assists with the analysis of network characteristics (e.g., traffic, connect time, transmission speeds, packet sizes, and throughput), troubleshoots problems and may recommend solutions for the procurement, removal, and modification to network components. Works with network topologies and site configurations. Performs installations, transitions, conversions and cutovers of network components and capabilities. Monitors operations of telecomm systems & services of vendors. Performs network administration, assists in the integration and test of computer integrated networks.
Minimum Experience: This position typically requires two years of experience. See footnote below. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, or other related field. See footnote below.
53) Principal Subject Matter Expert
Functional Responsibility: Possesses unique experience, vision, and expert knowledge in highly specialized technical, functional, and/or process areas. Applies best industry practices and standards, leading-edge technology, and innovative solutions to intractable problems. Works directly with customer management to apply advanced principles, theories, and concepts and develops comprehensive solutions to complex problems. Defines key concepts for planning, deployment, integration, operation and/or enhancement of state-of-the-art and/or legacy systems. Employs methodologies for guiding others in problem resolution. Develops insightful solutions to meet fiscal, technological and schedule constraints.
Minimum Experience: This position typically requires twenty years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.
54) Subject Matter Expert
Functional Responsibility: Possesses unique experience and expert knowledge in technical, functional, and/or process areas. Applies best industry practices and standards, current technology, and creative solutions to challenging problems. Works directly with customer management to apply advanced principles, theories, and concepts and develops solutions to complex problems. Defines key concepts for planning, deployment, integration, operation and/or enhancement of state-of-the-art and/or legacy systems. Employs methodologies for guiding others in problem resolution. Develops insightful solutions to meet fiscal, technological and schedule constraints.
Minimum Experience: This position typically requires fifteen years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.
55) Senior Technical Writer/Editor
Functional Responsibility: Collects and organizes technical, management and administrative information required for preparation of users' manuals, training materials, installation guides, proposals, and reports. Leads and performs technical, journalistic and expository writing per customer requirements. Edits technical documentation including functional descriptions, system specifications, users' manuals, special reports, plans, technical documents, presentation graphics, or other customer deliverables and documents. May develop and integrate graphics with deliverable documents. May provide daily supervision and direction to staff.
Minimum Experience: This position typically requires twelve years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in English, Literature, or other related discipline. See footnote below.
56) Intermediate Technical Writer/Editor
Functional Responsibility: Collects and organizes technical, management and administrative information required for preparation of users' manuals, training materials, installation guides, proposals, and reports. Performs technical, journalistic and expository writing per customer requirements. Edits technical documentation including functional descriptions, system specifications, users' manuals, special reports, plans, technical documents, presentation graphics, or other customer deliverables and documents. May develop and integrate graphics with deliverable documents.
Minimum Experience: This position typically requires seven years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in English, Literature, or other related discipline. See footnote below.
57) Technical Writer/Editor
Functional Responsibility: Assists in collecting and organizing technical, management and administrative information required for preparation of users' manuals, training materials, installation guides, proposals, and reports. Performs technical, journalistic and expository writing per customer requirements. Edits technical documentation including functional descriptions, system specifications, users' manuals, special reports, plans, technical documents, presentation graphics, or other customer deliverables and documents. May develop and integrate graphics with deliverable documents.
Minimum Experience: This position typically requires five years of experience. See footnote below.
Minimum Education: A Bachelor's degree or equivalent in English, Literature, or other related discipline. See footnote below.
58) Senior Administrative & Documentation Support
Functional Responsibility: Conducts administrative and document support duties. Conducts analysis, development, and review of administrative operating procedures. Assists in the production of management plans, technical documents, and presentation graphics. Integrates graphics. Gathers, analyzes, and arranges technical information. Organizes and maintains project library. Maintains version control of project documents. Performs document retrieval through use of an electronic or paper document repository. May provide office administration support, including maintenance of files, preparation of correspondence, maintenance of schedules and coordination of travel. Performs data entry functions and verifies data entered.
Minimum Experience: This position typically requires five years of experience. See footnote below.
Minimum Education: BA or BS degree in any field. See footnote below.
59) Intermediate Administrative & Documentation Support
Functional Responsibility: Performs administrative and document support duties. Implements administrative operating procedures. Assists in the production of management plans, technical documents, and presentation graphics. Integrates graphics. Gathers, analyzes, and arranges technical information. Organizes and maintains project library. Maintains version control of project documents. Performs document retrieval through use of an electronic or paper document repository. Provides office administration support, maintains files, prepares correspondence, updates schedules, and coordinates travel. Performs data entry functions and verifies data entered.
Minimum Experience: This position typically requires two years of experience. See footnote below.
Minimum Education: BA or BS degree in any field. See footnote below.
60) Administrative & Documentation Support
Functional Responsibility: Performs administrative and document support duties. Assists in the production of management plans, technical documents, and presentation graphics. Gathers and arranges technical information. Assists in organization and maintenance of project library. Performs document retrieval through use of an electronic or paper document repository. Provides office administration support, maintains files, prepares correspondence, updates schedules and coordinates travel. Performs data entry functions and verifies data entered.
Minimum Experience: This position typically requires two years of experience. See footnote below.
Minimum Education: An Associates degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related field. See footnote below.
Note - The following footnote applies to all labor categories:
In some cases, the following will be considered in place of minimum education and experience: unique education, specialized experience, skills, knowledge, training or certification; quality of experience; national recognition; exceptional Grade Point Average. Related experience may be substituted for education. Education and experience requirements will be determined jointly by Boeing and the customer based on task requirements.