GSA IT Professional Services

Category Descriptions

11. Information Technologist I

Representative Tasks (Reflects typical labor category activities. Specific activities may vary by region, site or assignment): May perform any of a broad range of IT support activities, such as those described below:

Assists in the identification, evaluation and documentation of simple computing system requirements. Supports activities to design, develop/build, and test basic systems and components. Assists in the assessment of product suitability for integration into system environments. Assists in the activities to install, configure and maintain systems hardware, software and components. Performs activities to plan, design, develop, implement, integrate, test, document, and maintain computing applications, computing architecture, databases, and software upgrades/patches. Writes and compiles basic code. Assists in activities to integrate security solutions into information systems and databases. Helps to ensure that computing security processes are compliant with applicable requirements and regulations. Supports security risk assessments. Provides basic assistance to define requirements, design and document architecture, data and information management systems and components. Assists in activities for data integration and data mining. Supports methods for data modeling and reverse engineering. Provides basic assistance with research, design, maintenance and implementation of network systems. Assists in the development and delivery of training materials and processes regarding information technology subject matter. May provide comprehensive computing support.

Typical Education and Experience: Bachelor's degree or an equivalent combination of education and experience. See footnote below.

12. Information Technologist II

Representative Tasks: (Reflects typical labor category activities. Specific activities may vary by region, site or assignment): May perform any of a broad range of IT support activities, such as those described below:

Assists in the identification, evaluation and documentation of simple computing system requirements. Supports activities to design, develop/build, and test systems and components. Assists in the assessment of product suitability for integration into system environments. Participates in activities to install, configure and maintain systems hardware, software and components. Supports the planning, design, development, implementation, integration, test, documentation, and maintenance of computing applications, computing architecture, databases, and software upgrades/patches. Writes and compiles routine code. Supports activities to integrate security solutions into information systems and databases. Helps to ensure that computing security processes are compliant with applicable requirements and regulations. Assists in comprehensive security risk assessments. Provides support to define requirements, design and document architecture, data and information management systems and components. Supports activities for data integration and data mining. Supports methods for data modeling and reverse engineering. Creates, implements, maintains and documents basic network designs. Supports the development and delivery of training materials and processes regarding information technology subject matter. May provide comprehensive computing support.

Typical Education and Experience: Bachelor's degree and typically 2 or more years' related work experience or a Master's degree or an equivalent combination of education and experience. See footnote below.

13. Information Technologist III

Representative Tasks (Reflects typical labor category activities. Specific activities may vary by region, site or assignment): May perform any of a broad range of IT support activities, such as those described below:

Identifies, evaluates and documents computing system requirements. Designs, develops/builds, and tests systems and components. Assesses product suitability for integration into system environments. Provides technical support for implementation and usage of systems. Installs, configures and maintains systems hardware, software and components. Performs activities to plan, design, develop, implement, integrate, test, document, and maintain complex computing applications, computing architecture, databases, and software upgrades/patches. Writes and compiles code. Performs activities to integrate security solutions into information systems and databases. Ensures that computing security processes are compliant with applicable requirements and regulations. Conducts comprehensive security risk assessments. Defines requirements and designs and verifies robust architecture, data and information management systems and components. Leads activities for data integration and data mining. Performs data modeling and reverse engineering. Creates, implements, maintains and documents network designs. Participates in or leads the development and delivery of training materials and processes regarding information technology subject matter. May provide comprehensive computing support.

Typical Education and Experience: Bachelor's degree and typically 5 or more years' related work experience or a Master's degree with typically 3 or more years' or a PhD degree or an equivalent combination of education and experience. See footnote below.

14. Information Technologist IV

Representative Tasks (Reflects typical labor category activities. Specific activities may vary by region, site or assignment): May perform any of a broad range of IT support activities, such as those described below:

Identifies, evaluates and documents complex computing system requirements. Leads activities to architect, design, develop/build, and test systems and components. Assesses product suitability for integration into system environments. Performs product, component or system management to ensure optimal function over the life cycle. Leads activities to install, configure and maintain systems hardware, software and components. Performs activities to plan, design, develop, implement, integrate, test, document, and maintain complex computing applications, computing architecture, databases, and software upgrades/patches. Writes and compiles complex code. Leads activities to integrate security solutions into information systems and databases. Ensures that computing security processes are compliant with applicable requirements and regulations. Conducts comprehensive security risk assessments. Defines requirements and designs and verifies robust architecture, data and information management systems and components. Directs and coordinates activities for data integration and data mining. Develops methods for data modeling and reverse engineering. Leads the creation and documentation of network designs. Leads the maintenance of network systems. Plans and coordinates the development and delivery of training materials and processes regarding information technology subject matter. May provide comprehensive computing support.

Typical Education and Experience Bachelor's degree and typically 9 or more years' related work experience or a Master's degree with typically 7 or more years' or a PhD degree with typically 4 or more years' related work experience or an equivalent combination of education and experience. See footnote below.

15. Information Technologist V

Representative Tasks (Reflects typical labor category activities. Specific activities may vary by region, site or assignment): May perform any of a broad range of IT support activities, such as those described below:

Leads the identification, evaluation and documentation of complex computing system requirements. Applies expertise related to the architecture, design, development/build, and test of systems and components. Provides technical leadership to evaluate product suitability for integration into system environments. Provides technical support for implementation and usage of complex systems. Leads activities to install, configure and maintain systems hardware, software and components. Performs activities to plan, design, develop, implement, integrate, test, document, and maintain complex computing applications, computing architecture, databases, and software upgrades/patches. Writes and compiles complex code. Leads activities to integrate security solutions into information systems and databases. Develops methods, tools and techniques to ensures that computing security processes are compliant with applicable requirements and regulations. Directs comprehensive security risk assessments and investigations. Defines requirements and designs and verifies robust architecture, data and information management systems and components. Directs and coordinates activities for data integration and data mining. Provides consultation and leadership for data modeling and reverse engineering. Provides expertise in the creation, implementation, maintenance and documentation of advanced network designs. Plans and coordinates the development and delivery of training materials and processes regarding information technology subject matter. May provide comprehensive computing support.

Typical Education and Experience Bachelor's degree and typically 14 or more years' related work experience or a Master's degree with typically 12 or more years' or a PhD degree with typically 9 or more years' related work experience or an equivalent combination of education and experience. See footnote below.

16. Information Technologist VI

Representative Tasks (Reflects typical labor category activities. Specific activities may vary by region, site or assignment): May perform any of a broad range of IT support activities, such as those described below:

Provides consultation and leadership in the identification, evaluation and documentation of requirements for large, complex computing systems. Applies expertise related to the architecture, design, development/build, and test of systems and components. Provides technical leadership to evaluate product suitability for integration into system environments. Provides technical support and consultation for implementation and usage of complex systems. Leads and integrates activities to install, configure and maintain systems hardware, software and components. Leads activities to plan, design, develop, implement, integrate, test, document, and maintain complex computing applications, computing architecture, databases, and software upgrades/patches. Writes and compiles highly complex code. Leads activities to integrate security solutions into information systems and databases. Develops methods, tools and techniques to ensures that computing security processes are compliant with applicable requirements and regulations. Directs comprehensive security risk assessments and investigations. Defines requirements and designs and verifies robust architecture, data and information management systems and components. Directs and coordinates activities for data integration and data mining. Provides consultation and leadership for data modeling and reverse engineering. Provides strategic input and expertise in the creation, implementation, maintenance and documentation of advanced network designs. Plans and coordinates the development and delivery of training materials and processes regarding information technology subject matter. May provide comprehensive computing support.

Typical Education and Experience: Bachelor's degree and typically 20 or more years' related work experience or a Master's degree with typically 18 or more years' or a PhD degree with typically 15 or more years' related work experience or an equivalent combination of education and experience. See footnote below.

21. Advanced Information Technologist I

Representative Tasks (Reflects typical labor category activities. Specific activities may vary by region, site or assignment): Provides support for advanced computing technologies. Investigates and documents emerging technology trends and products. Supports major system components for a deployment effort. Influences colleagues and direct customers to use appropriate computational tools and processes. Performs individual analyses, makes recommendations and works as a member of project teams. Assists the team as a subject matter expert by conducting research and making recommendations.

Typical Education and Experience: Bachelor's degree and typically 5 or more years' related work experience or a Master's degree with typically 3 or more years' or a PhD degree or an equivalent combination of education and experience. See footnote below.

22. Advanced Information Technologist II

Representative Tasks (Reflects typical labor category activities. Specific activities may vary by region, site or assignment): Provides subject matter expertise in computing technologies. Identifies, evaluates and recommends emerging advanced technology. Ensures successful deployment of advanced computing technology. Influences functional decision makers to use appropriate computational tools and processes. Exhibits a high level of creativity extending new computing technology.

Typical Education and Experience: Bachelor's degree and typically 9 or more years' related work experience or a Master's degree with typically 7 or more years' or a PhD degree with typically 4 or more years' related work experience or an equivalent combination of education and experience. See footnote below.

23. Advanced Information Technologist III

Representative Tasks (Reflects typical labor category activities. Specific activities may vary by region, site or assignment): Provides subject matter expertise in advanced computing technologies. Identifies, assesses and ensures successful deployment of emerging computing technology. Performs comparative analysis, cost-benefit analysis and trade studies to evaluate and recommend technology. Influences program decision makers to use appropriate computational tools and processes. Assesses deployability of emerging technology. Evaluates and recommends technology by performing comparative and cost-benefit analysis and trade studies.

Typical Education and Experience: Bachelor's degree and typically 14 or more years' related work experience or a Master's degree with typically 12 or more years' or a PhD degree with typically 9 or more years' related work experience or an equivalent combination of education and experience. See footnote below.

24. Advanced Information Technologist IV

Representative Tasks (Reflects typical labor category activities. Specific activities may vary by region, site or assignment): Provides subject matter expertise in advanced computing technologies. Identifies, assesses and ensures successful deployment of emerging computing technology. Performs comparative analysis, cost-benefit analysis and trade studies to evaluate and recommend technology. Influences program decision makers to use appropriate computational tools and processes. Assesses deployability of emerging technology. Evaluates and recommends technology by performing comparative and cost-benefit analysis and trade studies.

Typical Education and Experience: Bachelor's degree and typically 20 or more years' related work experience or a Master's degree with typically 18 or more years' or a PhD degree with typically 15 or more years' related work experience or an equivalent combination of education and experience. See footnote below.

31. Information Technology Manager I

Representative Tasks (Reflects typical labor category activities. Specific activities may vary by region, site or assignment): Manages and integrates activities across Information Technologies including infrastructure design and administration, application analysis and design, information management, architecture, computing security, computing project support and/or process analysis. Develops and executes project and process plans, implements policies and procedures and sets goals. Acquires resources for projects and processes, provides technical management of suppliers and leads process improvements. Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners and direct reports. Provides oversight and approval of technical approaches, products and processes. Manages and provides developmental opportunities for employees.

Typical Education and Experience: Bachelor's degree and typically 7 or more years' related work experience or a Master's degree with typically 5 or more years' related work experience or an equivalent combination of education and experience. See footnote below.

32. Information Technology Manager II

Representative Tasks (Reflects typical labor category activities. Specific activities may vary by region, site or assignment): Manages and integrates employee activities across Information Technologies including infrastructure design and administration, application analysis and design, information management, architecture, computing security, computing project support and/or process analysis. Develops and executes integrated departmental plans, policies and procedures and provides input on technical strategies, goals, objectives. Acquires resources for project activities, provides technical management of suppliers and leads process improvements. Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners and direct reports. Provides oversight and approval of technical approaches, products and processes. Manages and provides developmental opportunities for employees.

Typical Education and Experience: Bachelor's degree and typically 12 or more years' related work experience or a Master's degree with typically 10 or more years' or a PhD degree with typically 7 or more years' related work experience or an equivalent combination of education and experience. See footnote below.

33. Information Technology Manager III

Representative Tasks (Reflects typical labor category activities. Specific activities may vary by region, site or assignment): Manages and integrates employee activities across Information Technologies including infrastructure design and administration, application analysis and design, information management, architecture, computing security, computing project support and/or process analysis. Develops and executes integrated organizational plans, policies and procedures and guides the development of technical strategies, goals, objectives. Acquires resources for organizational activities, provides technical management of suppliers and leads process improvements. Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners and direct reports. Provides oversight and approval of technical approaches, products and processes. Manages and provides developmental opportunities for employees and mid-level managers.

Typical Education and Experience: Bachelor's degree and typically 15 or more years' related work experience or a Master's degree with typically 13 or more years' or a PhD degree with typically 10 or more years' related work experience or an equivalent combination of education and experience. See footnote below.

41. Advanced Information Technology Manager I

Representative Tasks (Reflects typical labor category activities. Specific activities may vary by region, site or assignment): Manages employees performing research, development and test of advanced computing technology. Assesses, plans and leads innovative technical research. Develops and executes project and process plans, implements policies and procedures and sets operational goals. Acquires resources for projects and processes, provides technical management of suppliers and leads process improvements. Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners and direct reports. Provides oversight and approval of technical approaches, products and processes. Manages, develops and motivates employees.

Typical Education and Experience: Bachelor's degree and typically 7 or more years' related work experience or a Master's degree with typically 5 or more years' or related work experience or an equivalent combination of education and experience. See footnote below.

42. Advanced Information Technology Manager II

Representative Tasks (Reflects typical labor category activities. Specific activities may vary by region, site or assignment): Manages employees and first-level managers performing research, development and test of advanced computing technology. Forecasts, plans and leads innovative technical research. Develops and executes integrated departmental plans, policies and procedures and provides input on departmental business and technical strategies, goals, objectives. Acquires resources for department activities, provides technical management of suppliers and leads process improvements. Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners and direct reports. Provides oversight and approval of technical approaches, products and processes. Manages, develops and motivates employees and first-level managers.

Typical Education and Experience Bachelor's degree and typically 12 or more years' related work experience or a Master's degree with typically 10 or more years' or a PhD degree with typically 7 or more years' related work experience or an equivalent combination of education and experience. See footnote below.

43. Advanced Information Technology Manager III

Representative Tasks: (Reflects typical labor category activities. Specific activities may vary by region, site or assignment): Manages employees and mid-level managers performing research, development and test of advanced computing technology. Develops technology strategy; plans and leads innovative technical research. Develops and executes integrated organizational plans, policies and procedures and guides the development of business and technical strategies, goals, objectives. Acquires resources for organizational activities, provides technical management of suppliers and leads process improvements. Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners and direct reports. Provides oversight and approval of technical approaches, products and processes. Manages, develops and motivates employees and mid-level managers.

Typical Education and Experience: Bachelor's degree and typically 15 or more years' related work experience or a Master's degree with typically 13 or more years' or a PhD degree with typically 10 or more years' related work experience or an equivalent combination of education and experience. See footnote below.

51. Contracts Administrator I

Representative Tasks (Reflects typical labor category activities. Specific activities may vary by region, site or assignment): Serves as Boeing representative to the customer for non-complex contractual transactions. Authorized to exercise commitment authority in negotiating and contracting for non-complex defense and aerospace products and services. Assists in administration of non-complex contracts and agreements to ensure efficient, effective and compliant performance during the entire acquisition and product lifecycle including interpretation of contract requirements, risk management, change management, conflict resolution, and delivery of products and services. Assists in determining need for and drafting of Non-Sales agreements such as teaming agreements, non-disclosure agreements and Memoranda Of Understanding. Assists with management of internal work authorizations. Communicates contract requirements. Facilitates customer satisfaction. Assists with monitoring and ensures compliance with contract terms, special provisions, warranties, deliverables and funding requirements.

Typical Education and Experience: Bachelor's degree or an equivalent combination of education and experience. See footnote below.

52. Contracts Administrator II

Representative Tasks (Reflects typical labor category activities. Specific activities may vary by region, site or assignment): Serves as official Boeing representative to the customer for routine contractual transactions of moderately complexity. Solely authorized to exercise commitment authority in negotiating and contracting for moderately complex defense and aerospace products and services. Administers contracts and agreements to ensure efficient, effective and compliant performance during the entire acquisition and product lifecycle including interpretation of contract requirements, risk management, change management, conflict resolution, and delivery of products and services. Determines need for and drafting of Non-Sales agreements such as teaming agreements, non-disclosure agreements and Memoranda Of Understanding. Manages internal work authorization. Communicates contract requirements. Facilitates customer satisfaction. Monitors and ensures compliance with contract terms, special provisions, warranties, deliverables and funding requirements.

Typical Education and Experience: Bachelor's degree and typically 6 or more years' related work experience or a Master's degree with typically 4 or more years' related work experience or an equivalent combination of education and experience. See footnote below.

53. Contracts Administrator III

Representative Tasks: (Reflects typical labor category activities. Specific activities may vary by region, site or assignment): Serves as official Boeing representative to the customer for all contractual transactions. Solely authorized to exercise commitment authority in negotiating and contracting for complex, high performance defense and aerospace products and services. Administers complex contracts and agreements to ensure efficient, effective and compliant performance during the entire acquisition and product lifecycle including interpretation of contract requirements, risk management, change management, conflict resolution, and delivery of products and services. Determines need for and drafting of Non-Sales agreements such as teaming agreements, non-disclosure agreements and Memoranda Of Understanding. Manages internal work authorization. Communicates contract requirements. Facilitates customer satisfaction. Monitors and ensures compliance with contract terms, special provisions, warranties, deliverables and funding requirements.

Typical Education and Experience: Bachelor's degree and typically 15 or more years' related work experience or a Master's degree with typically 13 or more years' related work experience or an equivalent combination of education and experience. See footnote below.

61. Business Support Specialist I

Representative Tasks: (Reflects typical labor category activities. Specific activities may vary by region, site or assignment): Assists in the development and integration of programs plans, strategies and processes to meet business goals for authorization, such as sourcing strategy for commitment of work, cost imperatives, deployment analysis and impact mitigation. Assists with the identification of risks and develops mitigation planning. Collects, organizes and provides data to maintain status of programs, customer and supplier commitments and compliance. Supports analysis of financial and/or resource forecasts and Estimates at Completion (EACs). Maintains cost and/or schedule performance measurement baselines and assists with preparing variance analyses. Prepares and/or supports various work authorizations and work package development/maintenance. Prepares financial reports and tracks project metrics.

Typical Education and Experience: Bachelor's degree or an equivalent combination of education and experience. See footnote below.

62. Business Support Specialist II

Representative Tasks: (Reflects typical labor category activities. Specific activities may vary by region, site or assignment): Assists in the development and integration of programs, plans, strategies and processes to meet business goals for authorization, such as sourcing strategy for commitment of work, cost imperatives, deployment analysis and impact mitigation. Identifies risk potential and develops mitigation planning. Collects, organizes and provides data to maintain status of programs, customer and supplier commitments and compliance. Develops Estimates at Completion (EACs) and financial and/or resource forecasts. Develops, reviews, analyzes and maintains cost and/or schedule performance measurement baselines and variance analyses. Defines and communicates cost and/or schedule trends. Compiles data from multiple sources and develops reports to meet stringent reporting requirements.

Typical Education and Experience: Bachelor's degree and typically 6 or more years' related work experience or a Master's degree with typically 4 or more years' related work experience or an equivalent combination of education and experience. See footnote below.

63. Business Support Specialist III

Representative Tasks(Reflects typical labor category activities. Specific activities may vary by region, site or assignment):

Facilitates the development and integration of programs, plans, strategies and processes to meet business goals for authorization, such as sourcing strategy for commitment of work, cost imperatives and deployment analyses. Identifies risk potential and develops mitigation planning. Provides implementation direction for work authorization. Utilizes management systems and processes to provide status information on commitments and compliance to plan. Ensures follow up action for issue resolution. Assists in task management and provides business advice to enable a more efficient use of resources. Makes recommendations on financial performance and projections. Leads integration and analysis of Estimates at Completion (EACs) and financial and/or resource forecasts. Leads or consults on the development of cost and/or schedule performance measurement baselines and variance analyses.

Typical Education and Experience: Bachelor's degree and typically 15 or more years' related work experience or a Master's degree with typically 13 or more years' related work experience or an equivalent combination of education and experience. See footnote below.

64. Business Manager

Representative Tasks(Reflects typical labor category activities. Specific activities may vary by region, site or assignment): Applies budget management principles and practices to manage projects, processes and/or departmental units. Monitors financial metrics to support budgetary planning and to determine appropriate corrective actions. Develops and implements integrated plans to ensure the project's technical approach and deliverables comply with customer, company, quality, and industry requirements. Creates a culture of continuous improvement by communicating/deploying enterprise best practices to improve cost, quality, delivery and customer satisfaction. Forecasts, obtains and manages personnel, facilities, services, equipment and tools to meet project requirements. Reviews, approves and implements facility, equipment and service plans to maximize productivity and ensure safety, security, environmental and regulatory compliance.

Typical Education and Experience: Bachelor's degree and typically 12 or more years' related work experience or a Master's degree with typically 10 or more years' or a PhD degree with typically 7 or more years' related work experience or an equivalent combination of education and experience. See footnote below.

71. Office Administrator I

Representative Tasks (Reflects typical labor category activities. Specific activities may vary by region, site or assignment):

Coordinates and processes domestic and international travel arrangements, monitors designated business traveler's logistics, and generates expense reports. Creates, edits and maintains electronic and written communication and correspondence. Prepares reports, presentations and flow charts. Prioritizes and schedules management-level employee time and availability for efficient use of resources. Tracks and maintains designated conference room schedules for availability and efficient use of resources. Supports the acquisition and maintenance of resources such as office supplies. Plans and implements logistics for internal and external events and meetings.

Typical Education and Experience: High school diploma or GED and typically 1 or more years' related experience or an equivalent combination of education and experience. See footnote below.

72. Office Administrator II

Representative Tasks (Reflects typical labor category activities. Specific activities may vary by region, site or assignment): Coordinates and processes domestic and international business travel arrangements, monitors designated business traveler's logistics, and generates expense reports. Creates edits and maintains electronic and written communication and correspondence. Tracks and maintains information relative to department and business operations. Verbally communicates a wide variety of information to multiple audiences. Prioritizes and schedules management-level employee time and availability for efficient use of time. Tracks and maintains designated conference room schedules for availability and efficient use of resources. Supports the acquisition and maintenance of resources such as office supplies. Plans and implements logistics for internal and external events.

Typical Education and Experience: High school diploma or GED and typically 4 or more years' related experience or an equivalent combination of education and experience. See footnote below.

73. Office Administrator III

Representative Tasks (Reflects typical labor category activities. Specific activities may vary by region, site or assignment):

Coordinates and processes domestic and international business travel arrangements, monitors designated business traveler's logistics, and generates expense reports. Creates, edits and maintains electronic and written communication and correspondence. Tracks and maintains information relative to department and business operations. Verbally communicates a wide variety of information to multiple audiences. Prioritizes and schedules management-level employee time and availability for efficient use of time. Tracks and maintains designated conference room schedules for availability and efficient use of resources. Coordinates with the appropriate focal(s) to support the acquisition and maintenance of resources, including office supplies. Plans and implements logistics for executive level internal and external events.

Typical Education and Experience: High school diploma or GED and typically 7 or more years' related experience or an equivalent combination of education and experience. See footnote below.

81. Technical Publications Specialist I

Representative Tasks (Reflects typical labor category activities. Specific activities may vary by region, site or assignment):

Revises publications and related data to support product requirements. Gathers and analyzes customer requirements and researches and compiles basic technical information to develop technical documentation. Determines graphics requirements and incorporates illustrations into documents. Reviews technical documents for grammatical errors and clarity. Produces or edits documents, and assists senior team members in the conversion or creation of deliverable digital documents. Provides assistance to monitor quality processes and software tools that enforce specification, style and format of technical manuals. Assists in planning, scheduling and coordinating the Technical Data development cycle and delivery, including Electronic Technical Manuals. Ensures quality of technical manual deliverables.

Typical Education and Experience: AA degree in related discipline and typically 1 or more years of related experience or an equivalent combination of education and experience.

82. Technical Publications Specialist II

Representative Tasks (Reflects typical labor category activities. Specific activities may vary by region, site or assignment):

Organizes, develops, writes and edits publications and related data to support product requirements; incorporates engineering and technical content into publications as required: maintains document configuration control. Gathers and analyzes customer requirements, reviews and coordinates specifications, and researches technical information used to develop technical documentation. Uses software to create multi-part documents that can be converted into various electronic formats. Determines graphics requirements and creates/modifies simple illustrations. Assists in the design, development and monitoring of quality processes and software tools that enforce specification, style and format of technical publications. Plans, schedules and delivers Electronic Technical Manual deliverables using established standards and the latest industry technologies.

Typical Education and Experience: AA degree in related discipline and typically 3 or more years of related experience or an equivalent combination of education and experience.

83. Technical Publications Specialist III

Representative Tasks(Reflects typical labor category activities. Specific activities may vary by region, site or assignment):

Provides consultation on planning and cycle-time improvements for Electronic Technical Manual support and processes. Assists in developing standards, specifications and processes. Benchmarks best practices, identifies process improvement opportunities and defines requirements to implement those opportunities. Creates, revises and approves publications and related data to support product requirements; incorporates engineering and technical content into publications as required: maintains document configuration control. Evaluates and approves updates to established format standards for technical publications. Gathers and analyzes customer requirements, reviews and coordinates specifications, and determines research requirements to ensure accurate technical documentation. Reviews/edits technical documents to ensure quality.

Typical Education and Experience: AA degree in related discipline and typically 9 or more years of related experience or an equivalent combination of education and experience.

Note -- The following footnote applies to all labor categories:

In some cases, the following will be considered in place of minimum education and experience: unique education, specialized experience, skills, knowledge, training or certification; quality of experience; national recognition; exceptional Grade Point Average. Related experience may be substituted for education. Education and experience requirements will be determined jointly by Boeing and the customer based on task requirements.