Submitting Service Requests
Improving the service request process
The Boeing Service Requests Application provides customers with better tracking and streamlines communication with Boeing technical experts.
This single standard input method for submitting requests for in-service support is hosted on the Web portal MyBoeingFleet.com. It replaces other methods of submitting service requests, such as e-mail and fax.
The Service Requests Application delivers accurate and real-time status of service requests. As a result, customers experience better tracking and streamlined communication with Boeing technical experts.
Other benefits include:
- Queries and searches for more accurate information management.
- Enhanced information security.
- Single point of entry and improved visibility of service requests throughout each customer's organization.
- Customer control of read-only and read-write access rights.
- Templates that enable customers to submit only the essential information for the specific request.
For more information, please contact: