James W. (Jim) O'Neill is president of Global Services and Support, a business unit of Boeing Defense, Space & Security. This thriving business provides customers worldwide with a full spectrum of versatile products, services and total lifecycle solutions. GS&S is the Department of Defense's largest performance-based logistics contractor and an industry leader in providing sustainment solutions for Boeing and select non-Boeing platforms.
Comprised of three separate divisions: Integrated Logistics; Maintenance, Modifications & Upgrades; and Training Systems and Government Services; GS&S provides enduring support that begins at product inception and continues until the product retires from service. This support includes custom software development, infrastructure and range services, mission planning systems and Logistics Command and Control (Log C2). GS&S is the partner of choice for many international government agencies including the United Kingdom's Logistics Network Enabled Capability (Log NEC).
Under O'Neill's leadership GS&S is implementing initiatives designed to make the business more competitive and more responsive to the needs of current and future customers.
GS&S has 295 locations worldwide including operations in Australia, Saudi Arabia and the United Kingdom. Major subsidiaries of the business include Boeing Service Company, Boeing Aerospace Operations, Tapestry Solutions and Federated Software Group. Alsalam, a joint venture of Boeing, Saudi Arabian Airlines and other Saudi investors, is one of the most experienced maintenance, repair and overhaul companies in the Arabian Gulf region servicing commercial and military aircraft.
Innovations in training systems like the Virtual Mission Board, which provides full visualization of situational awareness and enables centralized mission command, and the Constant Resolution Visual System, which provides pilots with 20/40 acuity for a more realistic training experience, have been instrumental in winning new business for GS&S.
GS&S achievements in performance based logistics like F/A-18E/F Integrated Readiness Support Teaming (FIRST) and the C-17 Globemaster III Integrated Sustainment Program (GISP) are drawing the interest of prospective international customers. For 10 consecutive years the C-17 GISP has exceeded required readiness rates while reducing the ratio of dollars per flight hour.
Before his current assignment, O'Neill served as vice president and general manager of Boeing Integrated Logistics, responsible for sustainment programs for both domestic and international platforms such as C-17, F/A-18, CH-47, AH-64, and F-15. Prior to this assignment, he was program manager of Boeing Tanker Programs since July 2004. He was responsible for sales, development, production and support of Tanker Programs.Â Boeing introduced the world's most advanced aerial-refueling tanker -- the KC-767 -- under his leadership.
Prior to this, he served as the deputy program manager for Tanker Programs, after serving as vice president and deputy director of the Comanche helicopter program.Â From March 2001 until January 2004, he was general manager of Naval Weapons, with program management responsibility for SLAM-ER, Harpoon and target missile systems in St. Louis. He also worked in Seattle as chief engineer and air vehicle director for the Joint Strike Fighter program.
O'Neill began his career with Boeing in 1982 as a structural engineer on the F/A-18 Hornet program. He worked on several aircraft and research programs for ten years before rejoining the F/A-18 program as an Integrated Product Team leader on the F/A-18E/F development program. He held various management jobs on the F/A-18, with his last assignment being air vehicle manager.
O'Neill attended the University of Missouri and graduated with a bachelor's degree and a master's degree in civil engineering. He also has an EMBA from the University of Washington. He presently serves as treasurer on the board of directors for the Youth In Need charitable organization.