Defense, Space & Security

C-17 GISP is a public / private agreement designed around the concept of performance-based logistics where the customer pays for readiness, not specific parts or services. Under the agreement, Boeing is responsible to the U.S. Air Force Product Support Manager for integration of all C-17 sustainment activities, including material management and depot maintenance support. The partnership capitalizes on Boeing's expertise with Air Force depots to ensure readiness levels that meet the warfighter's needs.

Customer

The U.S. Air Force has partnered with Boeing on C-17 sustainment since the delivery of the first aircraft in 1993, transitioning to a system-level performance-based contract in 1998. International customers also use GISP for support, to include The United Kingdom Royal Air Force, The Royal Australian Air Force, The Royal Canadian Air Force, The Qatari Emiri Air Force, the NATO Consortium (Strategic Airlift Capability), The United Arab Emirates Air Force and the Indian Air Force. The U.S. Air Force recently approved a 10-year Justification and Approval (J&A) request for Boeing to provide continued, sole-source lifecycle support to the C-17 from FY2012 through FY2021. The current GISP agreement is a one-year contract (FY2012); subsequently, a five-year (FY2013-FY2017) contract period will begin. FY2018-FY2021 remain as four one-year options.

A first-of-its-kind experiment in multinational airlift began in July 2009 with the formal commissioning of the NATO-managed Strategic Airlift Capability (SAC) and the unit's first Boeing C-17 at Papa Air Base in western Hungary. A Boeing team provides total support for the three SAC C-17s, including flight line maintenance, materiel management and depot maintenance support, a first for Boeing GISP, providing total support for a customer's entire fleet.

General Characteristics

The GISP program has become a model for the future of sustainment. Boeing is held accountable to achieve sustainment performance metrics and is paid accordingly. Boeing has supply support management for more than 95 percent of the reparable parts on the C-17. The contract requirement of 87 percent parts Issue Effectiveness (delivery rate) is continuously exceeded. For the period of FY2004 to FY2011, GISP supply chain management achieved an average of 90 percent delivery rate for these assigned reparable items.

Boeing is responsible for supply support, supplier management, technical manual support, maintenance, modifications and upgrades, logistics engineering services and field support services. Boeing personnel come into contact with the aircraft every day in the field, working alongside Air Force personnel to keep the C-17 fleet flying with the best availability in airlift history.

On Oct. 6, 2011, Boeing and the U.S. Air Force formally opened a combined program office (CPO) at Robins Air Force Base, Ga. The CPO serves as GISP headquarters; on-site leadership includes the Boeing vice president /program manager for GISP. Other locations, including Huntington Beach, Calif., and San Antonio, provide GISP logistics, support and maintenance services.

Background

In FY2011 the U.S. Air Force Air Mobility Command (AMC) C-17s flew 45,531 sorties, moving 735,475 passengers and over 1 million tons of cargo while maintaining a 91.4 percent worldwide logistics departure reliability rate. On Dec. 10, 2010, the program celebrated the C-17's 2-millionth flight hour when a Charleston-based C-17 crew made a delivery of 70,000 pounds of fuel to a remote corner of Afghanistan.

In an affordability-focused partnership with the U.S. Air Force, GISP has reduced C-17 Dollar per Flight Hour by 29 percent over seven years (2004 to 2011), saving over $1 billion. On-site Boeing engineering operational cost avoidance was estimated at $60 million from FY2004 through FY2010. In FY2011, this was estimated at an additional $4 million. The C-17 GISP Program achieved a mission capability rate of 86.1 percent in FY2011. The mission capable rate FY2012 to-date is 86 percent.

Contact:

Steve Little
Boeing Global Services & Support
+1 314-233-5952
stephen.l.little@boeing.com

Lori Moore
Boeing Global Services & Support
+1 314-777-0709
lori.j.moore@boeing.com

June 2012

The U.S. Air Force has partnered with Boeing on C-17 sustainment since the delivery of the first aircraft in 1993, transitioning to a system-level performance-based contract in 1998. International customers also use GISP for support, to include The United Kingdom Royal Air Force, The Royal Australian Air Force, The Royal Canadian Air Force, The Qatari Emiri Air Force, the NATO Consortium (Strategic Airlift Capability), The United Arab Emirates Air Force and the Indian Air Force. The U.S. Air Force recently approved a 10-year Justification and Approval (J&A) request for Boeing to provide continued, sole-source lifecycle support to the C-17 from FY2012 through FY2021. The current GISP agreement is a one-year contract (FY2012); subsequently, a five-year (FY2013-FY2017) contract period will begin. FY2018-FY2021 remain as four one-year options.

A first-of-its-kind experiment in multinational airlift began in July 2009 with the formal commissioning of the NATO-managed Strategic Airlift Capability (SAC) and the unit's first Boeing C-17 at Papa Air Base in western Hungary. A Boeing team provides total support for the three SAC C-17s, including flight line maintenance, materiel management and depot maintenance support, a first for Boeing GISP, providing total support for a customer's entire fleet.

The GISP program has become a model for the future of sustainment. Boeing is held accountable to achieve sustainment performance metrics and is paid accordingly. Boeing has supply support management for more than 95 percent of the reparable parts on the C-17. The contract requirement of 87 percent parts Issue Effectiveness (delivery rate) is continuously exceeded. For the period of FY2004 to FY2011, GISP supply chain management achieved an average of 90 percent delivery rate for these assigned reparable items.

Boeing is responsible for supply support, supplier management, technical manual support, maintenance, modifications and upgrades, logistics engineering services and field support services. Boeing personnel come into contact with the aircraft every day in the field, working alongside Air Force personnel to keep the C-17 fleet flying with the best availability in airlift history.

On Oct. 6, 2011, Boeing and the U.S. Air Force formally opened a combined program office (CPO) at Robins Air Force Base, Ga. The CPO serves as GISP headquarters; on-site leadership includes the Boeing vice president /program manager for GISP. Other locations, including Huntington Beach, Calif., and San Antonio, provide GISP logistics, support and maintenance services.

In FY2011 the U.S. Air Force Air Mobility Command (AMC) C-17s flew 45,531 sorties, moving 735,475 passengers and over 1 million tons of cargo while maintaining a 91.4 percent worldwide logistics departure reliability rate. On Dec. 10, 2010, the program celebrated the C-17's 2-millionth flight hour when a Charleston-based C-17 crew made a delivery of 70,000 pounds of fuel to a remote corner of Afghanistan.

In an affordability-focused partnership with the U.S. Air Force, GISP has reduced C-17 Dollar per Flight Hour by 29 percent over seven years (2004 to 2011), saving over $1 billion. On-site Boeing engineering operational cost avoidance was estimated at $60 million from FY2004 through FY2010. In FY2011, this was estimated at an additional $4 million. The C-17 GISP Program achieved a mission capability rate of 86.1 percent in FY2011. The mission capable rate FY2012 to-date is 86 percent.

Steve Little
Boeing Global Services & Support
+1 314-233-5952
stephen.l.little@boeing.com

Lori Moore
Boeing Global Services & Support
+1 314-777-0709
lori.j.moore@boeing.com

June 2012