January 2003, Mike Cave was named senior vice president of Boeing
Commercial Aviation Services. Cave previously served as senior vice
president and chief financial officer of Boeing Commercial Airplanes.
He replaced Mike Bair, who now leads the Boeing 7E7 program.
We at Boeing Commercial
Aviation Services have one goal: to ensure your success by providing
top-quality, high-value services. This pledge requires all of us
at Boeing to commit first and foremost to meeting your needs, putting
your success first, and remembering that only when the air transport
industry is successful can we all be successful.
fleet support is imperative for us. We will continue to pull together
the right people, technology, and tools to create and implement
innovative ways to support you. Examples of how weve partnered
to reduce airline operating costs include the ever increasing use
of MyBoeingFleet.com and user-friendly, more efficient service bulletins
as well as the replacement of our existing customer communications
In addition, we are implementing
a phased approach to growing our revenue business. Our initial emphasis
is to ensure that our core businesses Maintenance Services,
Technical Services and Modifications, Flight Services, and Spares
are healthy, lean, and efficient.
During the next two phases,
we will leverage our strengths, build partnerships, and help reshape
airline economics by delivering tailored solutions for crew productivity,
fleet performance, and maintenance efficiencies. We will create
comprehensive services and
solutions to leverage scale, standardization, and customer and supplier
partnerships. Solutions such as e-enabled airline operations will
deliver significant benefits to you, our customers, while positioning
Boeing Commercial Aviation Services as a large-scale service provider.
The business environment
is challenging for all of us in the aviation industry. But I am
excited about our long-term strategy and our commitment to your
I hope you enjoy this
issue of Aero!