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MAINTENANCE PERFORMANCE TOOLBOX
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ADVANCED DATA-MINING TECHNIQUES AND SEARCH CAPABILITIES LOCATE ALL RELEVANT INFORMATION

The vast amount of historical and engineering information available for Boeing commercial airplanes provides maintenance personnel with virtually everything they need to diagnose and repair most maintenance issues. However, the sheer quantity of information can make it more difficult to locate needed information in a timely manner.

The Maintenance Performance Toolbox uses advanced data-mining techniques and search capabilities to ensure that all relevant information such as fault code lookup, repair history, maintenance procedures, part numbers, and maintenance tasks from all documentation sources is part of the troubleshooting process. The Toolbox provides a common information repository for each fleet type and enables free text search across the entire document set.

These tools enable maintenance personnel to locate and use information sources that they may not otherwise have had time for. At the same time, the tools encourage visualizing and understanding airplane systems from a global perspective instead of viewing them simply in terms of their parts.

AUTOMATES WORKFLOW AND ALLOWS MAINTENANCE PERSONNEL TO CREATE AND ADD DOCUMENTATION AND NOTES

Operators need to be able to revise maintenance information for their specific operations and to distribute it to their workforce. The Maintenance Performance Toolbox automates the workflow required to review and approve documentation revisions and changes, while providing real-time editing tools that allow maintenance personnel to create and add their own documentation and notes, as well as online authoring of structured extensible markup language (XML) data.

The system enables editing of:

Operators can create and customize maintenance documentation sets to capture and reuse best practices and defined procedures. The Toolbox also includes the ability to manage documentation revisions and approval processes and allows for the configuration of promotion and publishing rules.

The Toolbox may also be used to automate task cards. It can:

INTEGRATES ON-DEMAND TRAINING

Future plans call for the Maintenance Performance Toolbox to integrate on-demand training within the maintenance information, making it available for reference and review where and when it is needed.

The Toolbox will provide direct access to up-to-date training information and offer access and navigation to existing and new training media. Additional training functionality will include links to desktop simulations.

A SECURE, MANAGED, HOSTED SERVICE

The Maintenance Performance Toolbox eliminates the costs associated with IT infrastructure and data distribution because it is a managed, hosted service securely accessible globally through MyBoeingFleet.com.

The Toolbox is available to operators as individual tools, providing operators the ability to deploy tools individually, or in combination, to match changing requirements.

All tools are hosted on Boeing’s highly reliable and secure infrastructure. This approach offers operators lower initial infrastructure costs, reduced ongoing IT maintenance burden, quicker deployments, and the most current, approved maintenance information.

SUMMARY

The Maintenance Performance Toolbox is designed to go beyond CD-ROMs and document management solutions to provide maintenance information in a format and functionality that helps operators optimize their maintenance performance. Its graphical interfaces, combined with advanced data-mining and search capabilities, reduce the time required to access and use maintenance information. The functionality it provides allows operators to effectively control and customize their maintenance information. The Toolbox can help operators improve airplane system troubleshooting, reduce repair turnaround times, eliminate redundant tasks, and maximize knowledge transfer and retention. The entire system is delivered as a secure, highly reliable hosted service that allows operators to deploy flexible maintenance performance solutions at lower cost. For more information, contact Rex Douglas at rex.b.douglas@boeing.com.



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