|The Boeing In-Service Data Program (ISDP) allows airlines and suppliers to securely share fleetwide reliability data with other ISDP members. The program allows Boeing to better support member airlines by using airline data to locate and resolve issues specific to each operator. Additionally, the ISDP enables Boeing to improve the entire fleet by closely analyzing issues such as early component removals.|
by John Kneuer,
ISDP began in 1994 as a way to gather in-service data for the Boeing 777 airplane after its initial delivery in May 1995. The ISDP-collected data helped verify the reliability of the new airplane's systems and components. What began as a standalone Boeing database expanded into a shared system with the realization that this data would also be extremely valuable to suppliers and 777 airlines. Today, ISDP covers all Boeing airplane models.
This article provides an overview of the ISDP, explains how the program works, describes how Boeing uses ISDP data to support both individual airlines and the fleet in general, and outlines the overall benefits of the program.