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Boeing operates
the industry's largest field service organization. Field Service
provides Boeing customers with timely, on-site technical advice
and can call upon any Boeing Commercial Airplanes technical resource
to resolve operator problems.
24-Hour Airline
Support
If your Boeing
Field Service representative cannot be reached, support is available
at the following numbers 24 hours a day:
Rapid Response Center
Boeing-designed airplanes:
Phone 206-544-7555
Fax 206-544-9084
Technical Support
Desk
Douglas-designed airplanes:
Phone 562-497-5801
Fax 206-544-0641
Spares orders/quotes:
Information 206-662-7141
Spares AOG 206-662-7200
Douglas AOG 562-593-4226
Contact your region's
Boeing Customer Support vice president to facilitate support in
the areas of flight services, maintenance services, spares, training,
and technical services and modifications.
The Americas
Tom Basacchi
Phone 206-766-1121
Fax 206-766-2205
E-mail thomas.l.basacchi@boeing.com
Asia-Pacific
Bruce Dennis
Phone 206-766-2309
Fax 206-766-1520
E-mail bruce.c.dennis@boeing.com
Europe
Daniel da Silva
Phone 206-766-2248
Fax 425-237-1706
E-mail daniel.c.dasilva@boeing.com
Middle East, Africa,
Russia, and South Asia-Pacific
Marty Bentrott
Phone 206-766-1061
Fax 206-766-1339
E-mail martin.a.bentrott@boeing.com
| City |
Representative |
Phone |
| Region
1. United States/Central and South America |
| DIRECTOR |
D.
KRUG |
817-358-2006 |
| ATLANTA
(CQT) |
W.
ELLIS |
404-530-8674/8678 |
| ATLANTA
(DAL) |
F.
PIASECKI |
404-714-3129 |
| BOGOTA |
M.
DICKINSON |
57-1-413-8218/8128 |
| BUENOS
AIRES (ARG) |
M.
SNOVER |
54-11-4778-3250 |
| CHICAGO
(AAL) |
L.
KUHN |
773-686-7433 |
| DALLAS/FT.
WORTH (AAL) |
C. FOX
|
972-425-6206 |
| DALLAS/FT.
WORTH (DAL) |
D.
ROOT |
972-615-4539 |
| DALLAS
(LOVE FIELD) |
R.
PETERSON |
214-792-5862/5887/
5911 |
| FORT
WORTH |
C. PARAMORE |
817-224-0560/0561/
0564 |
| HOUSTON |
C. ANDERSON |
713-324-3611 |
| HOUSTON
(HOBBY) |
D. HENDRICKSON |
713-324-4192/3611 |
| KANSAS
CITY |
J. CONNELL |
816-891-4441 |
| LOUISVILLE |
A. ANDRUS |
502-359-7679 |
| MEMPHIS |
D. SCHREMP |
901-224-4839 |
| MIAMI |
R. LARSON |
786-265-8288 |
| ORLANDO |
D. PEMBLE |
407-251-5906 |
| ORLANDO
(BBJ) |
F. GARDINER |
407-877-4030 |
| PORT
OF SPAIN |
L. RICHARDSON |
868-669-0491 |
| RIO
DE JANEIRO |
J. BARTASHY |
55-21-3393-8343 |
| SANTIAGO |
R. FARNSWORTH |
56-2-601-0171 |
| SAO
PAULO |
L. ANGLIN |
55-11-5092-3936 |
| TULSA |
J. ROSCOE |
918-292-2404/2707 |
| Back
to the top |
| City |
Representative |
Phone |
| Region
2. United States/Canada/Mexico |
DIRECTOR
|
J. RUSSELL |
650-877-0181 |
| CALGARY |
J.
FITZHUM |
403-444-6268 |
| CHARLOTTE |
T.
PRICE |
704-359-2049 |
| COLUMBUS
(BBJ) |
D. KOPF |
614-239-2461 |
| INDIANAPOLIS
(AAT) |
T.
BRYAN |
317-282-5700 |
| INDIANAPOLIS
(UAL) |
R.
WEBB |
317-757-2299 |
| LONG
BEACH |
D. MILES |
562-528-7248 |
| MEXICO
CITY (AMX) |
M.
VANOVER |
52-555-133-5288/
5289 |
| MEXICO
CITY (CMA) |
H.
CONNOLLY |
52-555-762-0167 |
| MILWAUKEE |
T. PLANT |
414-294-5093 |
| MINNEAPOLIS |
C. BARREA |
612-726-2691 |
| MONTREAL |
T. MORRIS |
514-422-6100/6839 |
| NEW
YORK |
M. MURBACH |
718-995-9707 |
| OAKLAND |
G.SMAHA |
510-562-8407 |
| PANAMA
CITY |
S. FRIMER |
507-238-4296 x4366 |
| PHOENIX
|
S.
STILLWELL |
480-693-7074/7075/7179 |
| PITTSBURGH |
R. LEHNHERR |
412-472-7277/7279 |
| SAN
FRANCISCO |
K. STANDERFER |
650-877-0181 |
| SANTA
BARBARA (BBJ) |
S.
LENICKA |
805-639-0047 |
| SEATTLE/TACOMA |
D.
INDERBITZEN |
206-392-9803 |
| VANCOUVER |
D. BAYS |
604-276-3739/5351 |
| WILMINGTON |
G. JOHNSON |
937-382-5591x2736 |
| Back
to the top |
| City |
Representative |
Phone |
| Region
3. South and Central Europe |
| DIRECTOR |
J.
HILL |
39-06-5601-0135 |
ATHENS
|
B. OANI |
30-210-353-6317/
3616/3614 |
| BERLIN
(BER) |
F. WIEST |
49-30-3434-3951 |
| BERLIN
(GER) |
R. LOPES |
49-30-4101-3895 |
| BRUSSELS |
C. GILLIAM |
32-2-723-4822/4838 |
| BUCHAREST |
S. OAKES |
40-21-204-1829 |
| BUDAPEST |
R. HORTON |
36-1-296-6828 |
| FRANKFURT
(DLH) |
J. HARLE |
49-69-695-81280 |
| GENEVA
(BBJ) |
D. STUBBS |
41-79-759-7428 |
| HAMBURG |
TBD |
49-40-5070-3040/3630 |
| HANOVER |
R. ANDERSON |
49-511-972-7387 |
| LANARCA |
S.
MURA |
357-4-815700 |
| LUXEMBOURG |
J. ERICKSON |
352-4211-3399 |
| MADRID |
H. MORRIS |
34-91-329-1755 |
| PALMA
(DE MALLORCA) |
C. GREENE |
34-971-789-782 |
| PARIS
(CDG) |
C. NIENHUIS |
33-1-4975-2246 |
| PARIS
(ORY) |
A.
ADIBI |
33-1-4862-4192 |
| PRAGUE |
M.
COFFIN |
42-02-2056-2648 |
| ROME |
J.
HILL |
39-06-6501-0135 |
| VIENNA |
L.
RAHIMANE |
43-1-7000-75010 |
| WARSAW |
F.
NIEWIADOMSKI |
48-22-846-7580 |
| ZURICH |
K. GOELLNER |
41-1-812-6816/7414 |
| Back
to the top |
| City |
Representative |
Phone |
| Region
4. Northern Europe |
| DIRECTOR |
E.
BERTHIAUME |
44-20-8235-5600 |
| AMSTERDAM
(KLM) |
B. BALACHANDER |
31-20-649-8102 |
| AMSTERDAM
(TAV) |
H. SCHUETTKE |
31-20-648-4639 |
| COPENHAGEN |
A. NOVASIO |
45-3232-4373 |
| DUBLIN |
C. LOHSE |
353-1-886-3086/3087 |
| GATWICK |
B. MINNEHAN |
44-1293-510465/462972 |
| HELSINKI |
D. LAWS |
358-9-818-6450 |
| LONDON |
G. VAN DE VEN |
44-20-8562-3151 |
| LUTON
(BRI) |
B. DUBOWSKY |
44-1582-428-077 |
| LUTON
(EZY) |
R. ADAMS |
44-1582-525-869 |
| MANCHESTER |
J. RAISPIS |
44-161-232-6693 |
| OSLO |
A. HOLIN |
47-6481-6598/6613 |
| STANSTED |
D. JOHNSON |
44-1279-825638 |
| STANSTED
(RYR) |
J. MCMAHON |
44-1279-666263
|
| STAVANGER |
E. FALES |
47-51-659-345 |
| STOCKHOLM |
G.
OSTLUND |
46-8-797-4911 |
| TEL
AVIV |
J. SVEINSSON |
972-3-9711147 |
| Back
to the top |
| City |
Representative |
Phone |
| Region
5. Africa/Mideast |
| DIRECTOR |
S.
SHERMAN |
86-20-8659-7994 |
| ADDIS
ABABA |
J. WALLACE |
251-1-610-566 |
| ALGIERS |
T. ALUSI |
213-21-509-378 |
| ALMATY |
R. ANDERSON |
7-727-257-3231 |
| ASHGABAT |
J. MCBROOM |
993-12-51-01-53 |
| CAIRO |
M. MCPHERSON |
20-2-418-3680 |
| CASABLANCA |
M. CASEBEER |
212-22-539-497 |
| DAMMAM |
R.
COLE |
966-3-877-4807 |
| DUBAI |
G. YOUNGBLOOD |
971-4-208-5657 |
| ISTANBUL |
B. NELSON |
90-212-662-5284 |
| JEDDAH
(SRF) |
L. GIORDANO |
966-2-684-1184 |
| JEDDAH
(SVA) |
A. NOON |
966-2-685-5011/5013 |
| JOHANNESBURG |
A. ORNIK |
27-11-390-1130/1131 |
| MUSCAT |
A. OSTADAZIM |
968-519467/510030 |
| NAIROBI |
R. AMAN |
254-2-824659 |
| RIYADH
(BBJ) |
J. RICHARDS |
966-1-461-0607 |
| SANAA |
TBD |
967-1-346-125 |
| TASHKENT |
R. WEBB |
998-71-1206572 |
| TUNIS |
D. MARBLE |
216-71-781-996 |
| Back
to the top |
| City |
Representative |
Phone |
| Region
6. Russia/Southwest Pacific/India |
| DIRECTOR |
T.
WAIBEL |
1-206-544-3450 |
| AUCKLAND |
R. LOWRY |
64-9-256-3981 |
| BRISBANE |
D. BANKSON |
61-7-3295-3139 |
| HONOLULU
(ALO) |
A. MCENTIRE |
808-836-7472 |
| HONOLULU
(HWI) |
R. OWENS |
808-838-0132 |
| JAKARTA |
R.
TESSIN |
62-21-550-8065/1020 |
| KIEV |
R. SOUTH |
380-44-230-0017 |
| KUALA
LUMPUR |
M. STANDBRIDGE |
60-3-7846-2569 |
| MELBOURNE |
E. ROOT |
61-3-9280-7296/7297 |
| MOSCOW
(ARO) |
V. SOLOMONOV |
7-095-961-3819 |
| MOSCOW
(TRX) |
E. VLASSOV |
7-095-937-3540 |
| MUMBAI |
R. PIOTROWSKI |
91-22-2615-7262/7179 |
| NADI |
H.
KIRKLAND |
679-672-6071 |
| SYDNEY
(IMU) |
B. PAYNE |
61-2-9952-9596 |
| SYDNEY
(QAN) |
W. MAHAN |
61-2-9691-7418 |
| TBILSI |
E.
VLASSOV |
995-32-922-542 |
| YUZHNO-SAKHALINSK |
E. VLASSOV |
7-095-937-3540 |
| Back
to the top |
| City |
Representative |
Phone |
| Region
7. Southeast Asia and Japan |
| DIRECTOR |
R.
NOVA |
65-732-9435/9436/9437 |
|
BANGKOK
|
D. CHAU |
66-2-504-3493 |
| HO
CHI MINH |
J. BAKER |
9011-84-8-845-7600 |
| INCHEON |
J. NOURBLIN |
NA |
| MANILA |
T. FUJIMAKI |
63-2-852-3273 |
| NARITA |
A. GAYER |
81-476-33-0606 |
| OKINAWA |
E. SADVAR |
81-98-57-9216 |
| PUSAN |
K. CUMMINGS |
82-51-325-4144 |
| SEOUL
(AAR) |
J. DEHAVEN |
82-2-2665-4095 |
| SEOUL
(KAL) |
G. SMALL |
82-2-2663-6540 |
| SINGAPORE |
A. HAGEN |
65-6541-6074 |
| SUNG
SHAN |
R. KOZEL |
886-2-2545-2601 |
| TAIPEI
(CHI) |
M. HEIT |
886-3-383-3023 |
| TAIPEI
(EVA) |
D.
BIZAR |
886-3-393-1040 |
| TOKYO
(ANA) |
T.
GAFFNEY |
81-3-5756-5077/5078 |
| TOKYO
(JAL) |
L.
DENMAN |
81-3-3747-0085/3977 |
| TOKYO
(JAS) |
R.
SAGA |
81-3-5756-8737 |
| Back
to the top |
| City |
Representative |
Phone |
| Region
8. China |
| DIRECTOR |
T.
LANE |
86-10-6539-2299
x1038 |
|
BEIJING
|
K. CHILDS |
86-10-6456-1567 |
| CHENGDU |
G. KING |
86-28-8570-4278 |
| GUANGZHOU |
A. SHAFII |
86-20-8659-7994 |
| HAIKOU |
R. WIGGENHORN |
86-898-6575-6734 |
| HONG
KONG |
R. BROWN |
852-2-747-8945/8946 |
| JINAN |
P. LAVOIE |
86-531-899-4643 |
| KUNMING |
T. BRAY |
86-871-717-5270 |
| SHANGHAI
(CEA) |
M. PERRETT |
86-21-6268-6268
x35156 |
| SHANGHAI
(SHA) |
D.
BABCOCK |
86-21-6835-8388 |
| SHENYANG |
L. POSTON |
86-24-8939-2736 |
| SHENZHEN |
S. COLE |
86-755-2777-7602 |
| ULAANBAATAR |
P.
KIZER |
976-11-984-060 |
| URUMQI |
D. CANNON |
86-991-380-1222 |
| WUHAN |
M.
NOLAN |
86-27-8581-8528 |
| XIAMEN |
Y. LIU |
86-592-573-9225 |
| Back
to the top |
|
