Cabin crew are essential to ensuring the safety and comfort of passengers and can provide a level of service that enables brand differentiation. As airlines continue to refine business models and personalize offerings to specific market segments, additional demand for cabin crew will result from denser seat configurations and multiple cabin configurations. Regulatory requirements and customer preferences will continue to drive demand in business aviation.
Over the next 20 years, the largest projected growth in cabin crew demand is in the Asia Pacific region, with a requirement for 321,000 new cabin crew. Europe will require 187,000, North America 174,000, Middle East 97,000, Latin America 53,000, Russia / Central Asia 29,000, and Africa 29,000.