When every minute counts - Boeing Delivers
Keeping your airplanes ready to fly requires a dependable flow of crucial parts, materials and knowledge. At Boeing, we are dedicated to delivering the materials you require through our innovative services. We understand the need to keep your maintenance operations running at optimum efficiency -- so your airplanes are available to earn revenue.
Boeing provides expendable, rotable, repairable and consumable parts to customers around the globe. Our products and services include Boeing-proprietary, industry-standard and vendor-proprietary parts; leasing and exchange options; and repair and overhaul services.
Our global spares network enables simple and efficient inventory control thanks to distribution centers strategically located around the globe. Our distribution centers are linked and controlled by advanced digital systems to ensure timely availability of the parts you need.
From timely transactions to supply-chain management, Boeing Materials Optimization provides you with the "right part, at the right place, at the right time." At Boeing Material Management, we listen to your requests -- and respond to each of them because we know every minute counts .
Boeing PART Page -- Boeing's PART Page website is easy to use and is available to any authorized user directly or through MyBoeingFleet. With the Boeing PART Page, managing the procurement process is fast and easy. Access is free. Boeing customers can select from 6.5 million spare parts; place multiple orders in a single transaction; revise orders; check prices, part availability and order status; and track shipments -- all in real time.
24-Hour AOG Parts Support -- When your Boeing airplane is grounded and you need a part, Boeing's AOG representatives and technical support specialists will help you return your airplane to service, wherever in the world it happens to be. Boeing is ready to dispatch the help you need -- 24 hours a day, 7 days a week, 365 days a year. Boeing has a well-established history of reacting swiftly to meet a customer's requirements.
Customer Account Management -- Boeing has established a Customer Account Manager to be your advocate and partner. Your Customer Account Manager is dedicated to understanding your spare part needs in order to keep your maintenance operations running at optimum efficiency. Your Customer Account Manager is your dedicated resource for creative and flexible part solutions.
Provisioning and Engineering Services -- Boeing offers a wide range of products and services that provide the information you need to make the best inventory decisions in support of entry into service. Boeing works with you to develop a provisioning program customized to your fleet. Through MyBoeingFleet, you have real-time access to the engineering-approved data required to make informed decisions. Information on provisioning, part interchangeability and substitution also are available.
Supplier Provisioning and Support -- Boeing actively collaborates with its suppliers to continuously improve support and performance, advocates for its customers to resolve supplier performance issues, and facilitates and hosts meetings with customers and suppliers to address service-ready and sustaining airplane support issues.
Leasing Service -- Leasable parts are select, high-cost major components, such as flight control surfaces, engine cowlings and landing gear doors. These parts are positioned in Boeing's distribution centers around the world to provide timely support.
Boeing Proprietary Parts -- Because only genuine Boeing spare parts provide the quality assurance of the original equipment manufacturer.
Kitting -- Boeing offers inventory solutions to enhance fleet value and support maintenance requirements with convenience, filter and customized non-engineered kits, service bulletin kits and the tools necessary for incorporation.
Quick Engine Change (QEC) -- Boeing provides non-engineered kits packaged by task to efficiently build up a spare engine to a service-ready condition, as well as engine build up services.
Redistribution and Aftermarket Services -- Offered in cooperation with Volvo Aero Services, Boeing provides access to more than 250,000 proprietary and nonproprietary surplus parts (unique part numbers) as well as aftermarket parts solutions for emergent requirements.
Rotable Exchange Programs -- Boeing's Rotable Exchange Programs provide support solutions that allow airlines to effectively manage their critical inventory as an alternative to purchasing or leasing these components. These programs are designed to reduce overall costs, enhance efficiency and improve spares availability.
Landing Gear Programs -- Boeing's landing gear programs provide total inventory and engineering support that will help prolong the life and enhance the quality of your Boeing fleet. The Landing Gear Overhaul and Exchange Programs offer a cost-effective approach to fulfilling your landing gear overhaul and certification requirements. These programs are designed to increase the efficiency of your fleet and minimize the technical and schedule risk of your landing gear maintenance.
Integrated Materials Management -- Boeing provides an integrated supply-chain service that transitions to Boeing the customer's responsibility for forecasting, ordering, logistics and distribution of expendable, rotable and consumable parts. Boeing utilizes actual usage data and trend analysis to ensure that you have the materials you need, while reducing costs in inventory, storage requirements, materials waste and logistics.