Carole Murray is vice president of Total Quality for Boeing Commercial Airplanes. She leads the Quality organization and efforts to ensure built-in quality throughout the Commercial Airplanes value stream, including the global supply chain and all supporting functions. Murray works to enhance the relationship between Boeing and the Federal Aviation Administration and to achieve key objectives around the implementation of the company’s Safety Management System. She also leads and promotes culture initiatives to enhance quality and compliance in every aspect of the business.
Murray previously was the Senior Director of Quality for the 787 Program, responsible for the program’s Quality Management System to assure a healthy production system, and satisfy program, customer commitments and regulatory requirements. She partnered across the enterprise to execute program strategies, including the implementation and sustainment of the One Boeing Production System and fostering a culture of built-in quality, compliance, and continuous improvement for the program.
Prior to this role, Murray was the 787 Production Engineering Chief Engineer. In this role she was responsible for the development, implementation and optimization of the 787 build plan across both Everett, Wash. and North Charleston, S.C. final assembly production lines. She led the oversight of tooling, liaison, manufacturing engineers, programmers, customer engineers, and weights analysts for the Composite Fabrication Center, Mid/Aft body Assembly & Integration, Final Assembly and Delivery. In addition, Murray provided Production Engineering functional leadership for the Boeing South Carolina Site and helped to lead the Enterprise Fall Hazard Elimination Team.
Murray first joined Boeing in 2004 as an intern in Flight Controls for commercial aircraft, then returned for a second internship with the C-17 Globemaster in Charleston. She joined the 787 program in 2009 and has held various Engineering positions at the site, including Senior Manager in Manufacturing Engineering and Skill Team Leader. She has also worked as an Operations Senior Manager and has served as Midbody Business Operation Program Leader.
Murray holds a Bachelor of Science degree in Aerospace Engineering from North Carolina State University and a Master of Science degree in Organizational Management from Charleston Southern University. She serves on the board of One80 Place homeless shelter in Charleston, S.C. and is the Assistant Director of the nonprofit organization Honor and Remember South Carolina, recognizing fallen heroes and their families.