Mike Fleming is the vice president of Commercial Services for Boeing Global Services. As the largest commercial aircraft service contractor, Commercial Services is an industry leader in providing lifecycle services and support for Boeing and non-Boeing platforms. Fleming is responsible for the profit and loss, coordinated selling, sales generation and marketing activities of Commercial Services to the customer.
Concurrent to his role as vice president of Commercial Services, Fleming serves as vice president of Fleet Services for Boeing Commercial Airplanes. Appointed to this role in July 2014, he is responsible for managing a broad range of products and services from GoldCare managed services, to freighter conversions, airplane upgrades and other maintenance services. Fleming will continue to serve in this role until standup of Boeing Global Services in July 2017.
Between 2011 and 2016, Fleming was also responsible for overseeing the introduction and support of the 787 in-service fleet in his role as vice president for 787 Services and Support. In this role, Fleming led the team responsible for providing all 787 flight and maintenance documentation, spares provisioning requirements and flight and technical training materials for airline customers. He also oversaw the development of new products and services designed to improve 787 airplane availability, ensure efficient airplane operations, reduce airline maintenance cost and improve dispatch reliability. He moved into the position after serving as the director of 787 Services and Support between 2008 and 2011.
Previously, Fleming was Boeing Commercial Airplanes sales director for Vietnam, responsible for leading the marketing and sales of airplanes and associated products, as well as managing executive relationships with government officials and customers. He has also served as director of Customer Solutions, responsible for developing and offering after-market revenue services associated with Boeing Commercial Airplanes.
Fleming began his career in 1986 as a structural design engineer. Over the next 12 years he held positions in engineering, manufacturing, program management and customer services. In 1998, he accepted the role of 777 Fleet Support Chief, responsible for the airplane’s in-service performance and support.
Other assignments have included director, Engineering and Maintenance Programs, Maintenance Services; and director, New Airplane Programs, Customer Support, and Customer Leader for the Longer Range 777, responsible for developing the support deliverables associated with new and derivative airplane models.
Fleming earned a bachelor's degree in mechanical engineering from the University of Arizona and a master's degree in environmental engineering from the University of California, Irvine.