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Producing sustainable earnings growth rather than market-driven cyclical performance is driving the diversity of our portfolio. 
 Managing the Enterprise.
 
Further, our method of identifying and evaluating prospective future leaders of the company puts a premium on their willingness and eagerness to tackle new and different job assignments in a wide variety of places within our global enterprise.
For us, being “global” means more than having customers in 145 countries. We are approaching it not just as a geographical concept, but as a reflection of how we operate. While we view the world as a global economy and base of operations, we are expanding our presence in countries around the world to be more effective locally. We are hiring people who have in-depth knowledge of and experience in local culture, history, government and population. Our objectives are to create significant growth by opening markets, seizing new opportunities and improving our return on investment with lower costs and access to technology and resources.
In fact, our Office of Technology, as part of its efforts, has much to offer — and much to gain — from expanded affiliations with universities and technical institutes around the world. Partnering with others, we also intend to create a number of international research and technology centers around the globe. In 2001, we announced that the first of these would be established in Madrid, Spain. The center will open in the Spring of 2002.
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