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| Global computing,
paperless procurement
and competitive
employee
programs are just a
few of the innovative
ways Shared
Services Group
drives efficiencies
throughout the
Boeing enterprise. |
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| Shared Services allows business units to focus on profitable
growth by providing the
infrastructure services required to run their global operations.
The group provides a
broad range of services worldwide, including computing
and network operations,
real estate and facilities services, employee benefits
and programs, travel, security
and safety. By integrating services, we deliver greater
value, create “lean” processes
and operations, leverage buying power and simplify access
to services. |
| Harnessing the power of electronic-based transactions
to improve service and drive
down cost is a key Shared Services strategy. The development
of electronic portals
for suppliers and employees allows instant access to information
from anywhere. We
are delivering significant cost savings as we put in place
e-business applications
such as online procurement and electronic auctions. |
| During 2001, Shared Services converted nearly 70,000
employees to a common
people and payroll system, with completion scheduled for
most employees in 2002.
Boeing intellectual capital increased as employees received
more than 16,000 hours
of training each day, using cost-effective online registration
and learning stations. In
addition, tuition reimbursement was provided to nearly
30,000 employees participating
in education classes, with 1,500 earning degrees. Our
in-house travel company,
which also offers services externally, implemented an
online Travel Manager system,
thereby reducing both cycle time and administrative costs.
Shared Services also
established an International Operation to strengthen our
ability to deliver services
globally in a timely and cost-efficient manner. |
| Each day, Shared Services demonstrates our core competency
of running a “lean
enterprise” by employing common processes and services
and by taking advantage
of economy-of-scale opportunities to deliver bottom-line
results. |
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