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Frontiers May 2014 Issue

Eunjeong Bahn SUPPORTS F-15K FIGHTERS IN KOREA BASED AT DAEGU AIR BASE, SOUTH KOREA As a former logistics officer in the Republic of Korea Air Force, Eunjeong Bahn knows the importance of fleet readiness. Today, she is a Boeing field service representative supporting the Korean air force’s F-15K program at Daegu Air Base. Her primary responsibility is fulfilling the company’s Performance Based Logistics agreement with the air force, in which Boeing uses forecasting methods to ensure that parts and repairs are available when needed. This keeps the fleet operationally ready to defend the country. “For the Republic of Korea Air Force, it’s a whole new concept in logistics support,” Bahn said. “It’s based on measurable performance to ensure that the level of support needed by the customer is met.” A chief challenge of the job is setting priorities. Each day she receives numerous requests for support and must decide which are 24 Frontiers May 2014 the most important. That’s where her background as a captain in the Republic of Korea Air Force comes in. “Readiness is vital, so everything is considered urgent,” she said. “That’s a big challenge for me, but my understanding of our customer and their needs helps a lot.” She can usually email the Global Services & Support team in St. Louis and have an answer in the morning. But in some cases, issues have to be resolved by phone. Bahn said the South Korean culture focuses heavily on relationships, and this begins by building trust. In her case, she had to find a way to transfer the relationships she developed as an air force officer to business relationships in her role as a field service representative. Her hobbies include playing golf and various forms of dance, including the tango. But her life recently became busier with the birth of her first child. Her husband, who is in the Korean air force, recently transferred to Daegu Air Base to train as an F-15K pilot. Bahn also is pursuing a master’s degree in business administration. Bahn decided in high school that she wanted to work in aerospace, and that the military was the best path to pursuing her career. So she graduated from the Republic of Korea Air Force Academy and went on to active service as an air force logistics officer. While in the air force she went to the United States to take logistics-related courses through the U.S. foreign military training program. She also participated in a U.N. peacekeeping mission in Lebanon. She joined Boeing in 2009 and began her current field service assignment in 2011. “Supporting Korea’s F-15K’s on behalf of Boeing is a wonderful opportunity,” she said, adding: “Some people complain about the sound of the F-15K’s engines. But hearing it makes me so happy.” n PHOTO: ASSOCIATED PRESS


Frontiers May 2014 Issue
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