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Avionics
Mitsubishi Electric Corporation (MELCO)
Tokyo, Japan
Mitsubishi Electronic Corporation (MELCO) is a world leader in the manufacture, marketing and sales of electrical and electronic equipment. Their products are used in information processing and communications, space development and satellite communications, consumer electronics, industrial technology, energy, transportation and building equipment. Boeing and MELCO worked closely together to design the antenna and supporting subsystem for Connexion by Boeing, permitting instantaneous connections between satellites and moving aircraft. MELCO's performance on an aggressive development and manufacturing schedule?just 18 months?has been exceptional, allowing Boeing to bring an innovative product to market on schedule. Boeing chose MELCO for the Connexion work because of the company's competitive bid, which included a willingness to invest in the non-recurring development costs. MELCO has also worked with Boeing to comply with FAA requirements; agreed to frequent reviews with Boeing senior management; and provided Boeing with an on-site representative and software support.
Address: Mitsubishi Denki Building, 2-2-3, Marunouchi, Chiyoda-ku,
Tokyo 100-8310, Japan
Phone: +81-3-3218-2111
President/CEO: Yokichi Hirota
PR Contact: Yoshitomo Sakato
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Electronics/Hydraulics/Mechanical
Moog, Inc.
Torrance, Calif.
Moog is a worldwide manufacturer of precision control components and systems. In 2003, the Torrance division delivered the leading edge mechanical drive group and the wing-fold mechanical drive group for the F/A-18E/F. They have demonstrated outstanding readiness and willingness to work with Boeing as a team. When Boeing communicated new F/A-18E/F cost targets, Moog was the first supplier to step up to the challenge. An example of their ability to work closely with Boeing engineering is the current development program for the installation of bushings in the F/A-18 wing-fold to prevent corrosion. When problems were identified with a motor shaft supplied by a subtier supplier, Moog vigorously supported Boeing in the effort to replace parts throughout the fleet. Moog then developed a more cost-effective motor. Moog has a 99.8 percent quality rating and a 99.8 percent delivery performance rating.
Address: 20263 Western Ave, Torrance, CA 90501
Phone: (310) 533-1178
President/CEO: Robert Brady
PR Contact: Susan Johnson (716) 687-4225
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Major Structures
Mitsubishi Heavy Industries, Ltd.
Aerospace Systems Works
Nagoya, Japan
Mitsubishi Heavy Industries (MHI) provides Boeing with 767 and 777 major body panels and doors, as well as flaps for the 737 and 747. The team's delivery and quality performance and their support of price reduction activity on sustaining programs have been excellent. All Boeing Commercial Airplanes production end-item hardware has been shipped on schedule. They have provided excellent delivery support of last-minute parts for airplanes-on-ground, spares, and purchase-on-assembly items. MHI did an outstanding job in program management on the 777-300ER and 767-200XC derivatives, providing on-time deliveries despite a short-flow development schedule. MHI also is a prime participant in Boeing's new 777-200LR, providing world-class engineering support. MHI was one of first suppliers in the Major Structures organization to be awarded sustaining engineering authority. Their commitment to quality is reflected in their co-leadership role in the Japan Joint Quality Council, focused on best practices implementation within Japan's aircraft industry. Boeing and MHI have been working closely together for more than 30 years.
Address: 10, OECHO, Minato-Ku, Nagoya, Japan
Phone: +81-52-611-2143
President: Kazuo Tsukuda
PR Contact: Tetsurou Nakamura
Video: 2003 Supplier of the Year - Mitsubishi Heavy Industries, Ltd.
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Purchased Outside Production
Excel Manufacturing Inc.
Wichita, KS
Excel Manufacturing provides Boeing with complex machine parts for a wide variety of commercial and military products at many Boeing sites. Since its founding in 1975, the company has been a leader in complex machining technologies. Their progressive and innovative approach has allowed them to provide competitive pricing in support of Boeing products. Both their quality and on-time-delivery ratings for parts delivered to Boeing in the 12 months ending September 2003 exceeded 99 percent. In 2003, Excel was chosen to build C-17 windshield frames. Prior to this, the frames were produced by two separate suppliers, and the detail parts for the windshield area were produced by 12 additional suppliers. Through competitive pricing and an effective production plan, Excel has successfully produced eight frames with first-time quality. Excel has significantly reduced their costs on the C-17 windshield and cargo door packages.
Address: 3258 S. Hoover Road, Wichita, KS, 67215
Phone: (316) 942-0432
Owner: Allen Oakleaf
PR Contact: Allen Oakleaf
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Common Aerospace Commodities
Ducommun Technologies
Carson, Calif.
The Carson, California, division of Ducommun Technologies provides critical aircraft equipment -- including the flaps indicator and caution light panels -- to the F/A-18E/F program. Their technical support to Boeing development and production programs is excellent. Over the two years leading up to September 2003, Ducommun Technologies delivered more than 12,000 parts with an average quality rating of 99.8 percent and an on-time delivery rate of 99.6 percent. The figures are especially impressive considering the variety, volume and technology involved in the parts Ducommun Technologies delivers to multiple Boeing sites. They respond quickly to last-minute requests, once working around the clock to help Boeing deliver an aircraft on time. In addition, Ducommun Technologies aggressively controls costs, resulting in millions of dollars of cost avoidance for both Boeing and its customers. Ducommun Technologies has consistently scored high in customer satisfaction, and the team supports lean manufacturing practices, educating other suppliers about the value of working with Boeing to reduce costs and cycle times.
Address: 23301 Wilmington Avenue, Carson, CA, 90745
Phone: (310) 513-7200
President & CEO: Paul Graham
PR Contact: Marcia Brannon
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Interiors
Air Cruisers Company
Wall Township, N.J.
Air Cruisers, a worldwide manufacturer of inflatable safety products, was founded in 1935 by James F. Boyle, inventor of the inflatable lifejacket nicknamed the "Mae West." Since then, the company has built upon its tradition of innovation, with many design firsts. Air Cruisers became a subsidiary of Groupe Zodiac of Issy-les-Moulineaux, France in 1987. Air Cruisers makes escape slides for the 777, 767, 757 and 717, and life rafts for the 747 freighter. Air Cruisers' demanding quality management system has resulted in a near-perfect quality acceptance and on-time delivery rates. Air Cruisers has participated in Boeing cost-reduction initiatives since 1995. The team has met demanding cost-management goals for commercial escape systems products through 2006, equivalent to a 2.5 percent per year pricing reduction. They work with Boeing on process changes and on incorporating lean manufacturing techniques into their operations.
Address: 1747 Highway 34 South, Wall Township, NJ 07719
Phone: (732) 681-3527
President & CEO: José Redento
PR Contact: John Hendricksen
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Aerospace Support
Pacific Aero Tech, Inc.
Kent, WA
A 20-employee company that began in 1993 with four employees, Pacific Aero Tech Inc. has perfect quality and delivery records. They provide post-warranty repairs and overhauls of windows and windshield assemblies for all Boeing commercial airplane models, stripping, re-anodizing and curing frames, installing new windows, and curing window sealants. Their responsiveness in providing price quotes, product support, and customer service has proven to be among the best in their industry. Turnaround time for a repair is an average of 19 days, beating their contractual guarantee of 21 calendar days, and falling far below the industry average of 42 days. They have returned airplane-on-ground repairs in four days. Pick-up and delivery to the Seattle Distribution Center provides additional cost benefits to Boeing. Pacific Aero Tech Inc. pricing on the contracted part numbers has proven to be the best, based upon a total value analysis for price, turn time and overall support to Boeing customers.
Address: 20112 72nd Ave. South, Kent, WA 98032
Phone: (253) 395-9535
President/CEO: Karen Odegard
PR Contact: Karen Odegard
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Aerospace Support
RUAG Aerospace
Emmen, Switzerland
RUAG Aerospace is a company whose main activities are the development, manufacturing, assembly and support of structural assemblies, as well as the maintenance and upgrade of aircraft, helicopters, drones, and missile and air defense systems. RUAG is the primary source for F/A-18 aileron spares and for the aileron wedges and associated parts used at the Structural Repair Facility in Mesa, Ariz. They maintain a robust quality system that ensures problems are identified prior to shipment, resulting in a perfect quality rating. Despite component part shortages, RUAG's on-time delivery schedule in the 12 months prior to September 2003 was 96.7 percent. They have managed their production capacity effectively in an unpredictable spares and repair business. RUAG is committed to establishing long-term pricing agreements that provide significant benefit to Boeing and its customers, and they are competitively priced within the industry. RUAG has joined with Boeing to pilot process improvements that reduce inventory costs while assuring availability. They recently visited several Boeing sites to observe and be trained in lean manufacturing techniques, demonstrating their commitment to cost reduction and continuous improvement.
Address: PO Box 301, Seetalstrasse 175, CH-6032, Emmen, Switzerland
Phone: +41-41-268-41-11
CEO: Peter Schneuwly
PR Contact: Jack Eigenheer
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Non-Production
Clements General Construction Inc.
Covington, WA
Clements General Construction has worked on many Boeing projects over the years, including office remodelings, post-earthquake seismic upgrades, and relocation of manufacturing equipment. This included the construction of a foundation that did not vary more than 1/32nd of an inch over a 30-foot span. Other projects include relocating the Boeing Renton fire station, a job with stringent safety requirements, and updating the 1940s Hangar One at Boeing Field while preserving its historical integrity. In these exacting jobs, Clements has a perfect rating for quality, delivery performance, and product support. The company also is highly competitive in pricing. The team employs proven cost-control methods and has developed their own approach to competitively priced construction in all phases of their operations. Chief Executive Officer Sharon Clements personally monitors costs and estimates, and will not accept work unless she knows she can deliver. Another important element of Clements' success is their commitment to maintaining a diverse, motivated, and highly capable workforce.
Address: 15805 SE 264th Street, Covington, WA 98042-8225
Phone: (253) 631-8106
CEO: Sharon Clements
PR Contact: Sharon Clements
Video: 2003 Supplier of the Year - Clements General Construction Inc.
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Non-Production
WinWare
Marietta, GA
WinWare provides Boeing with Windows-based inventory management software, which uses radio frequency and barcodes to track Boeing tools valued at more than $435 million. This software provides significant savings to Boeing, ensuring that assets are used wisely and costly duplication is avoided. In 2003, WinWare demonstrated a high level of quality performance when it completed three releases of CribMaster software enhancements on schedule. The team's product support and customer service have been excellent throughout Boeing. WinWare successfully led implementation of its software at many Boeing sites; supported the implementation with training; and worked to ensure that the software was compatible with other Boeing applications, both local and companywide. Throughout, WinWare was flexible, and able and willing to make changes on the statement of work. They were attentive to customer requirements and made necessary changes to ensure Boeing success. They also responded quickly and without complaint to requests for last-minute changes. Their commitment to quality, to meeting schedules, and to competitive pricing have made them a valued Boeing supplier.
Address: 1130 Northchase Parkway, Suite 100 - Marietta, GA 30067
Phone: (888) 419-1399
President: Larry Harper
PR Contact: Robert Holmes
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Small Business
Onamac Industries
Everett, WA
Onamac, a small business with 78 employees, has delivered more than a quarter of a million Boeing proprietary machine parts to multiple Boeing sites. They manufacture out-of-production parts to support Boeing stocking needs and airline customer requirements. Onamac is quick to resolve any pricing, delivery or technical problems. Their on-time delivery rate to Boeing Integrated Defense Systems is perfect, and to Boeing Commercial Airplanes, 98.5 percent. They have reduced costs year after year, and have reduced unit cost on more than 600 spare parts in support of the spares priority parts program. Onamac provides aggressive manufacturing flow times, as well as quick response times to quote activity. They embrace process improvements and continue to make the capital investments necessary to improve their level of service to Boeing and its customers.
Address: 11504 Airport Road, Building G, Everett, WA 98204
Phone: (425) 743-6676
CEO: Jim Loveall
President: Mike Thorburn
PR Contact: Mike Thorburn
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Small MBE/Small Disadvantaged Business
All Points Logistics Inc.
Gainesville, Georgia
All Points Logistics Inc. is a Native American and Disabled Veteran Owned Company employing 110 people nationwide, with small staffs at Kennedy Space Center, Fla., and Madison, Ala. The company provides services to both space and missile defense programs. The company has been a subcontractor to the Boeing Payload Services Team at Kennedy Space Center for 18 months, and their performance has been exemplary. They manage all government property inventory, valued at more than $142 million, and all documentation for flight and non-flight hardware for Boeing-Kennedy Space Center operations. All Points was instrumental in the consolidation of the Technical Data Center and the Payload Data Center into the Checkout, Assembly, and Payload Processing Services Documentation Center, which led to a 48 percent reduction of office space and the elimination of approximately $89,000 worth of equipment. The CDC is now providing a state-of-the-art document imaging and workflow process. All of their work has been delivered either on time or ahead of schedule, allowing Boeing to furnish timely support to its NASA customer. The company provides hardware and software fulfillment and integrated logistics support to the Ground-based Midcourse Defense Program. This very complex program will provide for the common defense of the United States against ballistic missiles. Over the last two years, All Points has established itself as an exceptional contractor and is working with Boeing under two mentor-protégé agreements - one with NASA and the first ever with the Missile Defense Agency.
Address: 2567 Athens Highway, Gainesville, GA 30507
Phone: (770) 503-7474
President: Sam McGee
PR Contact: Sam McGee
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Women-owned Small Business
AeroFlite Enterprises Inc.
Brea, CA
AeroFlite is an exclusive authorized distributor and value-added assembly facility for electrical components for Boeing Commercial Airplanes and Integrated Defense Systems. Their commitment to quality is outstanding. From January through September 2003, they delivered more than 60,000 parts with zero rejections, maintaining a nearly perfect delivery rating of 99.7 percent. They maintain ISO 9002, and AS 9000 certifications. AeroFlite's pricing has not changed since 1999, and, in current statement-of-work negotiations, they are 56.6 percent below the previous buy. AeroFlite has demonstrated their partnering style by supporting new FAA-mandated requirements for advanced fabrication and inventory buildup at no additional cost to Boeing. This year, they are moving to a new facility that will provide for additional support to Boeing. In business since 1977, the company has 46 employees. AeroFlite President, Chief Executive Officer and Owner Lesley Hall has been honored with the "Woman Business Owner of the Year" award from the National Association of Woman Business Owners.
Address: 261 Gemini Avenue, Brea, CA 92821
Phone: (714) 773-4251
President/CEO/Owner: Lesley Hall
PR Contact: Lesley Hall
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