Introduction
Capacity Planning
Network Access Providers
Network Access Diagram
New Users Steps to Success
Existing Users
Average Response Times
Glossary

Existing User Steps to Success

If you already have access to the Boeing Secure Web Portal, but would like to determine an optimal configuration for your site, follow these steps to insure a successful user experience.

1. Is performance acceptable?

   • Yes - No action required. Enjoy your Boeing Secure Web Portal service.
   • No - Follow additional steps below.
2. Contact the Boeing Customer Service Response Center.
3. Contact a Boeing Preferred Network Provider.
4. Conduct a Network Capacity Plan.
5. Implement capacity recommendations.
6. Is performance now acceptable?

   • Yes - No action required. Enjoy your Boeing Secure Web Portal service.
   • No - Contact the Boeing Preferred Network Provider for problem resolution support.