Boeing Commercial Airplane Group
Field Service Headquarters, Seattle, Washington, U.S.A.
Boeing operates the industry's largest Field Service organization, with nearly 300 representatives stationed at 183 bases in 65 countries around the world, supporting more than 10,000 Boeing and Douglas airplanes in service to some 750 operators. Field Service provides Boeing customers with timely, on-site technical advice and can call upon any Boeing Commercial Airplane Group technical resource to resolve operator problems.
| CITY | PHONE | FAX |
| ABU DHABI | (971) 2-706-7485 | (971) 2-757-226 |
| ADDIS ABABA | (251) 1-610-566 | (251) 1-610-566 |
| AMSTERDAM (MTH) | (31) 20-601-1541 | (31) 20-601-1565 |
| AMSTERDAM (KLM) | (31) 20-648-4415 | (31) 20-648-4405 |
| AMSTERDAM (TAV) | (31) 20-648-4639 | (31) 20-601-0984 |
| AMSTERDAM (KLM) | (31) 20-649-4554 | (31) 20-648-4254 |
| ASHGABAT | (993) 12-510-153 | (993) 12-510-153 |
| ATHENS | (30) 1-988-0520 | (30) 1-936-2840 |
| ATLANTA (NWA) | (404) 530-3426 | (404) 530-6758 |
| ATLANTA (DAL) | (404) 714-3129 | (404) 762-1262 |
| ATLANTA (VAU) | (770) 907-5012 | (770) 994-6217 |
| AUCKLAND | (64) 9-256-3981 | (64) 9-256-0525 |
| BUENOS AIRES (LAZ) | (54) 1-778-3250 | (54) 1-778-3250 |
| BUENOS AIRES (LAA) | (54) 1-778-4539 | (54) 1-778-4637 |
| BANGKOK | (66) 2-531-2274 | (66) 2-532-2996 |
| BEIJING (BEJ) | (86) 10-6456-1567 | (86) 10-6456-1074 |
| BERLIN | (49) 30-4101-3868 | (49) 30-4101-3858 |
| BOGOTA | (57) 1-413-8218 | (57) 1-413-8508 |
| BRUSSELS (SAB) | (32) 2-723-4822 | (32) 2-7235184 |
| BRUSSELS (CBD) | (32) 2-752-5216 | (32) 2-752-5255 |
| BUCHAREST | (40) 9-460-0602 | (40) 1-222-2792 |
| BUDAPEST | (36) 1-296-6828 | (36) 1-296-6408 |
| CAIRO (AMC) | (20) 2-299-0222 | (20) 2-299-2302 |
| CAIRO (EGP) | (20) 2-418-3680 | (20) 2-290-8788 |
| CALGARY | (403) 221-4858 | (403) 735-3242 |
| CASABLANCA | (212) 2-539-497/49 94 233 | (212) 2-539-497 |
| CHARLOTTE | (704) 359-2049 | (704) 359-0307 |
| CHENGDU | (86) 28-570-4278 | (86) 28-570-4212 |
| CHICAGO (UAL) | (773) 601-4631/32/33 | (773) 601-4634 |
| CHICAGO (AAL) | (773) 686-7433 | (773) 686-1610 |
| CHONGQING | (86) 23-6782-0647 | (86) 23-6782-0647 |
| COCHABAMBA | (59) 1-423-5724 | (59) 1-423-5724 |
| COLORADO SPRINGS | (719) 572-3938 | (719) 572-3939 |
| COPENHAGEN | (45) 3232-4373 | (45) 3250-3741 |
| DALLAS (SWA) | (214) 792-5862 | (214) 357-4526 |
| DALLAS (AAL) | (972) 425-6206 | (972) 425-6203 |
| DENVER | (303) 348-7380 | (303) 317-0142 |
| DUBAI | (971) 4-820-556 | (971) 4-244-805 |
| DUBLIN | (353) 1-705-3086/7 | (353) 1-705-6497 |
| DUSSELDORF | (49) 211-9418-768 | (49) 211-941-8770 |
| EAST MIDLANDS | (44) 1-332-852-870 | (44) 1-332-852-871 |
| FORT WORTH | (817) 224-0560 | (817) 837-8007 |
| FRANKFURT (DLH) | (49) 69-696-2311 | (49) 69-696-94558 |
| FRANKFURT (CDF) | (49) 69-695-81280 | (49) 69-695-81281 |
| GATWICK | (44) 1293-510-465 | (44) 1293-560-457 |
| GREENSBORO | (336) 605-4674 | (336) 605-5697 |
| GUANGZHOU | (86) 20-8659-7994 | (86) 20-8657-0719 |
| HAIKOU | (86) 898-679-8737 | (86) 898-679-8737 |
| HAMBURG | (49) 40-5070-3630/3040 | (49) 40-5070-8795 |
| HANOVER | (49) 511-972-7387 | (49) 511-972-7642 |
| HARARE | (263) 4-575-085 | (263) 4-575-085 |
| HARBIN | (86) 451-483-1084 | (86) 451-463-8533 |
| HELSINKI | (358) 9-818-6047/6471/6450 | (358) 9-818-6797 |
| HERNDON | (800) 274-3601 x270 | (703) 834-9216 |
| HO CHI MINH CITY | (84) 8-845-7600 | (84) 8-845-7601 |
| HONG KONG | (852) 2-747-8946 | (852) 2-363-8259 |
| HONOLULU | (808) 835-3384 | (808) 839-2695 |
| HOUSTON (CAL) | (281) 985-3611/1594 | (281) 449-4294 |
| HOUSTON (CAL) | (281) 985-3624 | (281) 449-4294 |
| INDIANAPOLIS (AAT) | (317) 240-7099 | (317) 248-8770 |
| INDIANAPOLIS (UAL) | (317) 757-2299 | (317) 484-9438 |
| ISTANBUL (THY) | (90) 212-573-8709 | (90) 212-573-4268 |
| ISTANBUL (ONU) | (90) 212-663-0900 x2373 | (90) 212-663-0517 |
| JAKARTA | (62) 21-550-8065 | (62) 21-550-1614 |
| JEDDAH (SVA) | (966) 2-667-4454 | (966) 2-663-4131 |
| JEDDAH (SVA) | (966) 2-685-5011 | (966) 2-685-5018 |
| JINAN | (86) 531-873-4643 | (86) 531-873-4644 |
| JOHANNESBERG | (27) 11-390-1130/31 | (27) 11-390-1513 |
| KANSAS CITY | (816) 891-4441 | (816) 891-4989 |
| KAOHSIUNG (UNI) | (886) 7-803-6748 | (886) 7-803-6749 |
| KAOHSIUNG (CHI) | (886) 7-803-7546 | (886) 7-803-7529 |
| KIEV | | |
| KUALA LUMPUR | (60) 3-746-2569 | (60) 3-746-3928 |
| KUNMING | (86) 871 717-5270 | (86) 871 717-5270 |
| KUWAIT | (965) 434-5555x2512 | (965) 473-7463 |
| LONDON | (44) 1-815-623-150 | (44) 181-897-7648 |
| LOS ANGELES | (310) 670-0836 | (310) 670-2912 |
| LOUISVILLE | (502) 359-7679 | (502) 359-7680 |
| LUTON (MON) | (44 ) 1-582-706-168 | (44) 1-582-720-750 |
| LUTON (BRI) | (44) 1-582-428-077 | (44) 1582-453959 |
| LUXEMBOURG | (352) 4211-3399 | (352) 4211-3400 |
| MADRID (IBE) | (34) 1-329-0041 | (34) 1-329-0679 |
| MALLORCA | (34) 71-789-782 | (34) 71-789-784 |
| MANCHESTER | (44) 1-612-326-693 | (44) 1-612-326-611 |
| MANILA | (63) 2-831-0637 | (63) 2- 831-9397 |
| MELBOURNE (QAN) | (61) 3-9280-7296/7 | (61) 3-9335-3459 |
| MELBOURNE (ANS) | (61) 3-9338-3713 | (61) 3-9335-2104 |
| MEMPHIS | (901) 224-4839/4889 | (901) 224-4883 |
| MEXICO CITY (AMX) | (52) 5-133-5288 | (52) 5-784-7692 |
| MEXICO CITY (TES) | (52) 5-762-0167 | (52) 5-762-0167 |
| MIAMI | (305) 593-1747 | (305) 593-2910 |
| MILAN | (39) 331-784-063 | (612) 726-2690 |
| MINNEAPOLIS | (612) 726-2691 | (612) 726-2690 |
| MONTREAL | (514) 422-6839 | (514) 695-1203 |
| MOSCOW (TRX) | (7) 095-926-5900 x1136 | (7) 095-926-5904 |
| MOSCOW (ARO) | (7) 502-937-3540 | (7) 502-937-3541 |
| MUMBAI | (91) 22-611-7822 | (91) 22-610-1080 |
| MUNICH | (49) 89-236-8060 | (49) 89-2368-0699 |
| MUNICH | (49) 89-9781-1060 | (49) 89-9781-1061 |
| NADI | (679) 720-513 | (679) 720-151 |
| NAHA | (81) 988-57-9216 | (81) 988-58-0989 |
| NAIROBI | (254) 2-820-707 | (254) 2-820-707 |
| NARITA | (81) 476-33-0606/32-4203 | (81) 476-33-0607 |
| NEW YORK | (718) 995-9707 | (718) 995-7790 |
| NEWPORT BEACH | (714) 475-9737 | (714) 475-9772 |
| OAKLAND | (510) 562-8407 | (510) 562-5040 |
| OLBIA | (39) 7-896-6155 | (39) 789-69-338 |
| ORLY | (33) 1-49-752-246 | (33) 1-49-780-118 |
| OSLO | (47) 6759-6598 | (47) 6759-6672 |
| PARIS (ORY) | (33) 1-4686-1047 | (33) 1-4560-0606 |
| PARIS (CDG) | (33) 1-4864-1069 | (33) 1-4862-1312 |
| PHOENIX | (602) 693-7075/4 | (602) 267-7109 |
| PITTSBURGH | (412) 472-7279 | (412) 269-9220 |
| PRAGUE | (420) 2-360-616 | (420) 2-361-406 |
| PUSAN | (82) 51-325-4144 | (82) 51-972-6023 |
| RENO | (702) 858-5665 | (702) 858-5666 |
| RIO DE JANIERO | (55) 21-393-8343 | (55) 21-393-1404 |
| ROME (ALI) | (39) 6-6501-0135 | (39) 6-652-9061 |
| SAN FRANCISCO | (650) 877-0181 | (650) 877-0875 |
| SAN SALVADOR | (503) 339-9499 x205 | (503) 339-9215 |
| SANTIAGO | (56) 2-601-0171 | (56) 2-601-0170 |
| SAO PAULO (VSP) | (55) 11-532-4920 | (55) 11-532-4920 |
| SAO PAULO (VSP) | (55) 11-6445-3865 | (55) 11-6445-3741 |
| SEATTLE | (206) 431-3762 | (206) 431-5097 |
| SEOUL (KAL) | (82) 2-663-6540 | (82) 2-663-7477 |
| SEOUL (AAR) | (82) 2-665-4095 | (82) 2-665-4096 |
| SHANGHAI (YSA) | (86) 21-6268-6804 | (86) 21-6268-6804 |
| SHANGHAI (SHA) | (86) 898-6798737 | (86) 21-6268-6804 |
| SHANTOU | (86) 754-861-2203 | (86) 754-861-2203 |
| SHENYANG | (86) 24-939-2736 | (86) 24-272-8428 |
| SHENZHEN | (86) 755-777-7602 | (86) 755-777-7602 |
| SINGAPORE | (65) 541-6074/5 | (65) 545-5033 |
| STAVANGER | (47) 51-659-345/6 | (47) 51-659-345 |
| SYDNEY | (61) 2-9691-7418 | (61) 2-9669-5593 |
| TAIPEI (FAT) | (886) 2-2545-2601 | (886) 2-2545-2602g |
| TAIPEI (CHN) | (886) 2-2719-3444 | (886) 2-2718-9929 |
| TAIPEI (EVA) | (886) 3-393-1040 | (886) 3-393-1041 |
| TAIPEI (CHI) | (886) 3-833-023 | (886) 3-383-4561 |
| TAIYUAN | (86) 351-705-5507 | (86) 351-404-3525 |
| TASHKENT | (7) 3712-504024 | (7) 3712-406572 |
| TEL AVIV | (972) 3-9711147 | (972) 3-9721240 |
| TIANJIN | (86) 22-2735-7040 | (86) 22-2735-7040 |
| TOKYO (JAL) | (81) 3-3747-0085 | (81) 81-3-3747-0348 |
| TOKYO (ANA) | (81) 3-5756-5077/8 | (81) 3-5757-0089 |
| TOKYO (JAL) | (81) 3-5756-8737/8 | (81) 3-5756-8739 |
| TULSA | (918) 292-2707 | (918) 835-3759 |
| TUNIS | (216) 1-781-996 | (216) 1-752-372 |
| URUMQI | (86) 991-380-1222 | (86) 991-380-4307 |
| VANCOUVER | (604) 270-5351 | (604) 276-4633 |
| VIENNA | (43) 1-7007-3551 | (43) 1-7007-5735 |
| WARSAW | (48) 3912-1370 | (48) 22-846-7580 |
| WILMINGTON | (937) 382-5591 x2736 | (937) 383-2536 |
| WINSTON-SALEM | (910) 661-5036 | (910) 661-5142 |
| WUHAN | (86) 27-362-6334 | (86) 27-362-6334 |
| XIAMEN | (86) 592-602-8204 | (86) 592-602-8205 |
| ZHENGZHOU | (86) 371-595-0055 x223 | (86) 371-599-4269 |
| ZURICH | (41) 1-812-6816 | (41) 1-814-1404 |
SITA:
BVUBOCR (Seattle)
TOAMD7X (Long Beach)
ARINC:
SEABOCR (Seattle)
LAXMDCR (Long Beach)
TELEX:
329606 (Seattle)
674357 (Long Beach)
Fax:
(206) 662-7145
Phone:
(206) 662-7141
(Information)
(206) 662-7200 (Spares AOG)
(562) 593-4226 (Douglas AOG)
For questions on
unapproved spare parts, contact the Boeing Unapproved Parts Hotline
at (888) 223-7278
(U.S. & Canada).
24-hour Airline Support
Standard-body models
Phone: (206) 544-7500
Fax: (206) 544-9084
Wide-body models
Phone: (425) 342-4731
Fax: (425) 266-6878
Douglas models
Phone: (562) 497-5801
Fax: (562) 497-5811
Airline Customer Training
FlightSafety Boeing Training International
P.O. Box 34787, MC 20-74
Seattle, Washington, U.S.A. 98124-1787
Fax (206) 662-7851
Phone (206) 662-8220
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