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Field Service

Field Service Representatives

Boeing operates the industry's largest Field Service organization, with more than 300 representatives stationed at 161 bases in 63 countries around the world, supporting more than 11,000 Boeing and Douglas airplanes in service to some 800 operators. Field Service provides Boeing customers with timely, on-site technical advice and can call upon any Boeing Commercial Airplanes Group technical resource to resolve operator problems.

24-Hour Airline Support
If your Boeing Field Service representative cannot be reached, support is available at the following numbers 24 hours a day:

Rapid Response Center
Boeing-designed airplanes:
Phone (206) 544-7555
Fax (206) 544-9084

Technical Support Desk
Douglas-designed airplanes:
Phone (562) 497-5801
Fax (206) 544-0641

Spares orders/quotes:
Information (206) 662-7141
Spares AOG (206) 662-7200
Douglas AOG (562) 593-4226

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