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Boeing operates
the industry's largest field service organization. Field Service
provides Boeing customers with timely, onsite technical advice and
can call upon any Boeing Commercial Airplanes technical resource
to resolve operator problems.
24-Hour Airline
Support
If your Boeing
Field Service representative cannot be reached, support is available
at the following numbers 24 hours a day:
Rapid Response Center
Boeing-designed airplanes:
Phone 206-544-7555
Fax 206-544-9084
Technical Support Desk
Douglas-designed airplanes:
Phone 562-497-5801
Fax 206-544-0641
Spares orders/quotes:
Information 206-662-7141
Spares AOG 206-662-7200
Douglas AOG 562-593-4226
Boeing Airplane
Services
Phone 425-865-7950
Fax 425-865-7896
airplaneservices@boeing.com
| City |
Representative |
Phone |
| Region
1. Eastern United States, Latin
and South America |
| Director |
D.
WALL |
305-864-8330 |
| ATLANTA
(CQT) |
W.
ELLIS |
404-530-8674 |
| ATLANTA
(DAL) |
F.
PIASECKI |
404-714-3129 |
| BOGOTA |
M.
DICKINSON |
57-1-413-8218/8128 |
| BUENOS
AIRES (ARG) |
M.
SNOVER |
54-11-4778-3250 |
| CARACAS |
T.
PLANT |
58-16-536-4552 |
| CHARLOTTE |
R.
TOEWS |
704-359-2049 |
| MEXICO
CITY (AMX) |
M.
VANOVER |
525-133-5288/5289 |
| MEXICO
CITY (CMA) |
H.
LEVANEN |
525-762-0167 |
| MIAMI |
R.
LARSON |
786-265-8288 |
| NEW
YORK |
M.
MURBACH |
718-995-9707 |
| ORLANDO |
D.
PEMBLE |
407-251-5906 |
| PANAMA
CITY |
S.
FRIMER |
507-238-4296 x4366 |
| PITTSBURGH |
R.
LEHNHERR |
412-472-7277/7279 |
| PORT
OF SPAIN |
L.
RICHARDSON |
868-669-0491 |
| RIO
DE JANEIRO |
J.
BARTASHY |
55-21-393-8343 |
| SANTIAGO |
R.
FARNSWORTH |
56-2-601-0171 |
| SAO
PAULO |
J.
BRADLEY |
55-11-532-4852/4028 |
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| City |
Representative |
Phone |
| Region
2. Western United States, Canada |
| Director |
G.
NORDEN |
415-864-7970 |
| CALGARY |
J.
FITZHUM |
403-221-4858 |
| CHICAGO
(AAL) |
L.
KUHN |
773-686-7433 |
| INDIANAPOLIS
(AAT) |
A.
ORNIK |
317-282-5700 |
| INDIANAPOLIS
(UAL) |
R.
WEBB |
317-757-2299 |
| LAS
VEGAS |
S.
GORSKI |
702-944-2908 |
| LONG
BEACH |
D.
MILES |
562-528-7248 |
| MINNEAPOLIS |
C.
BARREA |
612-726-2691 |
| MONTREAL |
T.
MORRIS |
514-422-6100/6839/6840 |
| OAKLAND |
K.
STANDERFER |
510-562-8407 |
| PHOENIX |
S.
STILLWELL |
480-693-7074/7075/7179 |
| SAN
FRANCISCO |
J.
RUSSELL |
650-877-0181 |
| SANTA
BARBARA (BBJ) |
S.
LENICKA |
805-886-9833 |
| SEATTLE/TACOMA |
D.
INDERBITZEN |
206-431-3763/3764/7273 |
| VANCOUVER |
D.
BAYS |
604-270-5351/276-3739 |
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to the top |
| City |
Representative |
Phone |
| Region
3. Central United States |
| Director |
D.
KRUG |
817-358-0081 |
| COLUMBUS
(BBJ) |
D.
KOPF |
614-239-2461 |
| DALLAS
(AAL) |
C.
FOX |
972-425-6206 |
| DALLAS
(DAL) |
D.
ROOT |
972-615-4539 |
| DALLAS
(LOVE FIELD) |
R.
PETERSON |
214-792-5862/5887/5911 |
| FORT
WORTH |
C.
PARAMORE |
817-224-0560/0561/0564 |
| HOUSTON |
C.
ANDERSON |
713-324-3611 |
| HOUSTON
(HOBBY) |
D.
HENDRICKSON |
713-324-4192 |
| KANSAS
CITY |
J.
CONNELL |
816-891-4441 |
| LOUISVILLE |
A.
ANDRUS |
502-359-7671 |
| MEMPHIS |
D.
SCHREMP |
901-224-5087 |
| ORLANDO
(BBJ) |
F.
GARDINER |
206-660-8726 |
| TULSA |
J.
ROSCOE |
918-292-2404/2707 |
| WILMINGTON |
G.
JOHNSON |
937-382-5591 x2736 |
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to the top |
| City |
Representative |
Phone |
| Region
4. Northern Europe, Tel Aviv |
| Director |
E.
BERTHIAUME |
44-20-8235-5600 |
| COPENHAGEN |
A.
NOVASIO |
45-3-232-4373 |
| DUBLIN |
C.
LOHSE |
353-1-886-3086/3087 |
| EAST
MIDLANDS |
D.
ROCKCASTLE |
44-1-332-852-412 |
| GATWICK |
T.
ALUSI |
44-1293-510-465 |
| HELSINKI |
D.
LAWS |
358-9-818-6450 |
| LONDON |
A.
HAGEN |
44-20-8562-3151 |
| LUTON
(BRI) |
B.
DUBOWSKY |
44-1582-428-077 |
| LUTON
(MON) |
S.
OAKES |
44-1582-525-869 |
| MANCHESTER |
J.
RAISPIS |
44-1-612-326-693 |
| OSLO |
A.
HOLIN |
47-6481-6598/6613 |
| STANSTED |
D.
JOHNSON |
44-1279-825638 |
| STAVANGER |
E.
FALES |
47-51-659-345 |
| STOCKHOLM |
G.
OSTLUND |
46-8-797-4911 |
| TEL
AVIV |
J.
SVEINSSON |
972-3-9711147 |
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to the top |
| City |
Representative |
Phone |
| Region
5. Central and Southern Europe |
| Director |
G.
GEBARA |
216-1-788-472 |
| ALGIERS |
TBD |
213-21-509-378 |
| AMSTERDAM
(KLM) |
G.
VAN DE VEN |
31-20-649-8100 |
| AMSTERDAM
(TAV) |
H.
SCHUETTKE |
31-20-648-4639 |
| ATHENS |
B.
OANI |
30-1-988-0520 |
| BRUSSELS |
I.
GILLIAM |
32-2-7234822 |
| LUXEMBOURG |
J.
ERICKSON |
352-4211-3399 |
| MADRID |
H.
MORRIS |
34-91-329-1755 |
|
PALMA
(DE MALLORCA)
|
C.
GREENE |
34-971-789-782 |
|
PARIS
(CDG)
|
M.
HAMILTON |
33-1-4862-7573/4192 |
|
PARIS
(ORY)
|
M.
AWADA |
33-1-4686-1047 |
|
ROME
|
J.
HILL |
39-06-6501-0135 |
| TUNIS
|
D.
MARBLE |
216-1-781-996 |
| ZURICH |
K. GOELLNER |
41-1-812-6816/7414 |
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| City |
Representative |
Phone |
| Region
6. Middle East, Africa, Asia |
| Director |
C.
ARMSTRONG |
971-4-299-5412 |
| ABU
DHABI |
J.
SHEIKH |
971-2-5057485/7486 |
| ADDIS
ABABA |
J.
WALLACE |
251-1-610-566 |
| ASHGABAT
|
J.
MCBROOM |
993-12-510-589 |
| CAIRO
|
M.
MCPHERSON |
20-2-418-3680 |
| CASABLANCA
|
M.
CASEBEER |
212-2-53-94-97 |
| DHAHRAN |
R.
COLE |
966-3-877-4652 |
|
DUBAI |
G.
YOUNGBLOOD |
971-4-208-5656 |
|
ISTANBUL
|
B.
NELSON |
90-212-573-8709/663-1203 |
|
JEDDAH
(SRF)
|
L.
GIORDANO |
966-2-684-1184 |
|
JEDDAH
(SVA)
|
A.
NOON |
966-2-685-5011/5013 |
|
JOHANNESBURG
|
T.
BRYAN |
27-11-390-1130/1131 |
|
KUWAIT
|
R.
WEBB |
965-434-5555 x2512 |
| MUMBAI
|
R. PIOTROWSKI |
91-22-615-7179/7777 x3289 |
|
MUSCAT
|
A.
OSTADAZIM |
968-519467 |
| NAIROBI
|
R.
AMAN |
254-2-820-707 |
| RIYADH
(BBJ) |
J.
RICHARDS |
966-1-461-0607 |
| TASHKENT
|
K.
RASTEGAR |
998-71-1206572 |
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| City |
Representative |
Phone |
| Region
7. Southeast Asia |
| Director |
R.
NOVA |
65-732-9435/9436/9437 |
|
BANGKOK
|
D.
CHAU |
66-2-531-2274 |
| HANOI |
D.
BEBERFALL |
84-4-934-2342 |
| HONOLULU
(ALO) |
A.
MCENTIRE |
808-836-7472 |
| HONOLULU
(HWI) |
R.
OWENS |
808-838-0132 |
| JAKARTA
|
R.
TESSIN |
62-21-550-1614/1020 |
| KUALA
LUMPUR |
M.
STANDBRIDGE |
60-3-746-2569 |
| MANILA
|
D.
LUCAS |
63-2-857-3273 |
| SINGAPORE
|
T.
THOMPSON |
65-541-6075 |
| TAIPEI
(CHI) |
M.
HEIT |
886-3-383-3023 |
| TAIPEI
(EVA) |
D.
BIZAR |
886-3-393-1040 |
| Back
to the top |
| City |
Representative |
Phone |
| Region
8. Asia, Australia, New Zealand |
| Director |
T.
PREMSELAAR |
81-3-3747-0073/0078 |
|
AUCKLAND
|
R.
LOWRY |
64-9-256-3981 |
| BRISBANE
|
D.
BANKSON |
61-7-3295-3139 |
| MELBOURNE
(QAN) |
E.
ROOT |
61-3-9280-7296/7297 |
| NARITA
|
H.
CONNOLLY |
81-476-33-0606 |
| OKINAWA
|
E.
SADVAR |
81-988-57-9216 |
| PUSAN
|
K.
CUMMINGS |
82-51-325-4144 |
| SEOUL
(AAR) |
J.
DEHAVEN |
82-2-665-4095 |
| SEOUL
(KAL) |
G.
SMALL |
82-2-663-6540 |
| SYDNEY
(IMU) |
R.
SCHWABROW |
61-2-9317-5076 x419 |
| SYDNEY
(QAN) |
W.
MAHAN |
61-2-9691-7418 |
| TOKYO
(ANA) |
T.
GAFFNEY |
81-3-5756-5077/5078 |
| TOKYO
(JAL) |
L.
DENMAN |
81-3-3747-0085/3977 |
| TOKYO
(JAS) |
R.
SAGA |
81-3-5756-8737 |
| Back
to the top |
| City |
Representative |
Phone |
| Region
9. China |
| Director |
T.
LANE |
86-10-6539-2299 x1038 |
|
BEIJING
|
R.
SHAFII |
86-10-6456-1567 |
| CHENGDU
|
G.
KING |
86-28-570-4278 |
| CHONGQING
|
TBD |
86-23-6782-0647 |
| GUANGZHOU
|
S.
SHERMAN |
86-20-8659-7994 |
| HAIKOU
|
R.
WIGGENHORN |
86-898-575-6734 |
| HONG
KONG |
R.
BROWN |
852-2-747-8945/8946 |
| JINAN
|
S.
PEARSON |
86-531-899-4643 |
| KUNMING
|
T.
BRAY |
86-871-717-5270 |
| SHANGHAI
(CEA) |
M.
PERRETT |
86-21-6268-6268 x35156 |
| SHANGHAI
(SHA) |
D.
BABCOCK |
86-21-6268-6804 |
| SHENYANG
|
L.
POSTON |
86-24-8939-2736 |
| SHENZHEN
|
S.
COLE |
86-755-777-7602 |
| TIANJIN
|
P.
LAVOIE |
86-22-2490-2606 |
| URUMQI
|
D.
CANNON |
86-991-380-1222 |
| WUHAN
|
M.
NOLAN |
86-27-8562-6077 |
| XIAMEN
|
Y.
LIU |
86-592-573-9225 |
| Back
to the top |
| City |
Representative |
Phone |
| Region
10. Eastern Europe, Russia |
| Director |
T.
WAIBEL |
49-89-236-8060 |
|
BERLIN
(BER)
|
F.
WIEST |
49-30-4101-3868 |
| BERLIN
(GER) |
R.
LOPES |
49-30-4101-3895 |
| BUDAPEST
|
R.
HORTON |
36-1-296-6828 |
| FRANKFURT
(CDF) |
J.
HARLE |
49-69-69581-280 |
| FRANKFURT
(DLH) |
L.
RAHIMANE |
49-69-696-89407 |
| HAMBURG
|
P.
CREIGHTON |
49-40-5070-3040/3630 |
| HANOVER
|
R.
ANDERSON |
49-511-972-7387 |
| KIEV
|
R.
SOUTH |
380-44-296-7231 |
| MOSCOW
(ARO) |
V.
SOLOMONOV |
7-095-961-3819 |
| MOSCOW
(TRX) |
E.
VLASSOV |
7-095-937-3540 |
| PRAGUE
|
D.
KELLER |
42-02-2056-2648 |
| VIENNA
|
R.
ADAMS |
43-1-7000-75010 |
| WARSAW
|
F.
NIEWIADOMSKI |
48-3912-1370 |
| Back
to the top |
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