Training flexibility. Rather than having to use a standard training program, operators who purchase the 787 Dreamliner can select from a variety of training resources. Each customer receives "training points" that may be redeemed (until two years after its last airplane is delivered) for a choice of Alteon training services (see "Flight Training Courses and Services" below). This allows airlines to customize training packages to meet their unique training requirements.

Flight Training
Courses and Services

Boeing 787 Flight Training offers a number of options designed to match the experience and needs of a wide variety of students. Below is a list of offerings.

Full Transition Training
20 days

Shortened Transition and
Rating (STAR) Training

13 days

777 to 787 Differences Training
5 days

Airplane Training*

Route and Line Training
(Initial Operating Experience)*

  Instructor Pilot Training*

Dispatcher Training
5 days

Performance Engineer
Training (Generic)*

787 Emergency Exits/
Doors Training

1 day

Flight Attendant Transition Training
2 days

The number of days varies depending on the airline and regulatory requirements.

Note: Course lengths listed are targets and may change subject to task analysis/course design, validation, regulatory approval, and airplane design changes.


The maintenance training program for the 787 leverages and integrates with the data support program of the airplane data support program. The emphasis is on performance support with the fundamental premise of the training program being to help airlines use the electronic data tools quickly, efficiently, and with confidence. Specific features of the program include:

Simulation of the work environment. This new training approach maximizes the use of actual airplane maintenance data in the classroom environment. Students practice using a laptop computer to troubleshoot real-world scenarios. Because the laptop is the main troubleshooting tool on the 787, the classroom practice exactly replicates the actual work environment. The primary interface for 787 support data is the Maintenance Performance Toolbox (see "Maintenance Performance Toolbox," AERO first-quarter 2007), which accesses maintenance procedures, fault isolation procedures, parts information, and other maintenance data in electronic form on a laptop computer (see fig. 4). At the conclusion of the training program, 787 maintenance training students are able to effectively use the Toolbox to troubleshoot and solve maintenance issues.

Figure 4

The Boeing Maintenance Performance Toolbox is an electronic performance support system designed to provide assistance in learning and performing tasks.

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Performance-based. 787 maintenance training focuses on better job performance rather than on system knowledge. Though system knowledge is necessary for effective performance, it is more important for the training program to have a solid foundation of learning objectives and base the training on measuring how effectively the students can accomplish the objectives.

The training program integrates the classroom and the airplane operational environment. This involves two distinct elements. First, the classroom environment is student-centric, not instructor-centric. The majority of activities involves higher-level learning in which the students analyze and evaluate real-world problems and then solve those problems to a specific level of proficiency. Second, student evaluation goes beyond multiple-choice tests. Evaluation focuses on a higher level of knowledge, with an emphasis on comprehension, application, and analysis of information.

Web-based. Portions of the course, such as a pre-course assessment, are available any time, any place via the Web through the Alteon learning management system. In addition, maintenance and training data are available through MyBoeingFleet (see fig. 5). The key element is to make the information easy to access and compatible with the connectivity required to access other 787 support data.


Figure 5

787 maintenance and training data are available through MyBoeingFleet.com, a secure Web portal that is available to Boeing airplane owners; operators; maintenance, repair, and overhaul shops; and other third parties.

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Just in time at the point of use. By using electronic tools in the classroom, the training directly carries over to the work environment. This facilitates the mechanics' ability to review maintenance support media when and where actual maintenance occurs.

Shorter, relevant courses. By reducing the amount of instruction that is standup, direct, and knowledge-based (rather than performance-based) and focusing on using electronic performance support tools, the courses achieve their objectives in much less time.

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