The safety of Boeing employees, their families and visitors to our sites is a top priority. We are taking all necessary steps to protect our employees and the communities where they work and live.

Learn about any changes to our normal site operations here.

24/7 Support for Our Employees

General Questions

Employees with general questions about the impact of the coronavirus (COVID-19) on Boeing’s operations—such as site access, telecommuting updates, pay practices and other related topics—should email our team of specialists at

Text-Based Primary Care in the U.S.

Boeing offers 98point6® for eligible* U.S. employees and retirees. This service provides secure, text-based primary care 24/7 at no cost anywhere in the U.S., even from the comfort of home. Learn more at Employees outside the U.S. are encouraged to contact their health care providers as they typically would.

*Eligible employees are those who are eligible for Boeing-sponsored health plans and retirees who are enrolled in a Boeing-sponsored health plan and are not Medicare-eligible.

Reporting Hotline

Employees are encouraged to report a COVID-19 pending or positive test for themselves or a close contact (someone with whom they have been in close proximity within three days of that person becoming ill) by calling the Boeing Emergency Coronavirus Reporting Hotline at 800-899-6431 in the U.S., or by referring to the tip sheet for international calls. Employees also are encouraged to report pending or positive tests for themselves or a close contact.

*Employees are reminded not to include sensitive personal or health-related information by email or phone even when communicating with company-provided service providers, other than in the case of 98point6 as needed to receive such primary care services.

Employee Assistance Program (EAP)

Almost everyone, at some point, could benefit from the support of a professional who's trained to help with life's difficulties. Boeing employees and their immediate families have confidential access to that kind of service at no cost to them through the Employee Assistance Program and Solutions for Living. Employees can find more information on the internal, employee-specific Boeing coronavirus website, which is accessible through Worklife*, or by searching “Employee Assistance Program” in the Worklife search bar.

*Employees do not need to be in a Boeing location or on a Boeing device to access Worklife. Log-on support–including BEMs lookup and password reset–are available. Employees who are not connected to the Boeing network (e.g., logging on at home from a non-Boeing device) can access Worklife with their BEMs ID and off-network Worklife password.

Measures We Are Taking

Site Monitoring

Many production and other facilities throughout the company are open. Boeing is monitoring the coronavirus situation closely and taking prudent measures to protect the health and safety of all our employees, their families, and visitors to Boeing facilities. These measures include the following:

  • Smaller crew/standup meetings to allow for physical distancing between team members
  • Staggered shift times
  • Spaced out work areas and visual markers to allow for physical distancing
  • Break areas adjusted to allow for more physical distancing
  • Continued virtual meetings, minimizing face-to-face meetings when possible
  • Contact tracing to identify employees who may have been in close contact with someone suspected or confirmed to have COVID-19, and placing those employees on company-issued quarantine

Face Coverings

Employees, contractors, suppliers, and visitors are required to wear face coverings at all U.S. Boeing locations, unless alone in a closed door space or when eating and drinking, provided physical distance is maintained.

Employees are encouraged to bring and wear their own face coverings. Face coverings will be provided to employees if they don't have one.

Employees who bring and wear their own face coverings into the workplace should ensure that they meet the Boeing safety and security requirements, and are workplace appropriate.

Read the FAQ for more information.

Voluntary Temperature Screenings

To help reduce the potential risk of workplace illnesses related to COVID-19, Boeing has voluntary temperature screening stations at many major manufacturing facilities across the U.S. and Winnipeg, Canada, for employees who want to check their temperatures during their work day or are unable to check at home.

Enhanced Procedures for Cleaning

Enhanced cleaning and sanitizing of all buildings, restrooms, cafeterias, common areas and high-touch areas, such as light switches and door handles, are standard operating procedure. In addition, extra cleaning products are available to employees, as are hand washing stations, which allow employees to keep their hands clean throughout the day.

Travel Updates

Dr. Laura Cain, Boeing’s chief medical officer, advises that travelers "should prepare for unexpected delays in returning to their home countries and make sure they have adequate supplies of any needed medications on hand." In addition, travelers are advised to:

  • Limit travel to business-critical activities only.
  • Limit the number of travelers whenever possible.
  • Continue to restrict travel to locations with extensive outbreaks.
  • Be aware that flights may be suspended with little notice.

Telecommuting from Home

To keep employees safe and support the broader public health effort to curtail the spread of COVID-19, site leaders, in accordance with local/national government mandates, assess and determine if employees can effectively do their jobs from home via telecommuting.

Employees whose managers approve telecommuting should refer to these guidelines and tips.

Ways to Stay Connected

Boeing Now

A new channel on Boeing Now–available to Boeing and Boeing subsidiary employees–focuses on how the coronavirus pandemic is affecting employees and the business. It can be downloaded to both Boeing-issued and personal devices (iOS, Android) and accessed outside the Boeing network. Additional channels and optional push-notifications let users tailor their experience.


Employees do not need to be in a Boeing location or on a Boeing device to access Worklife. Log-on support–including BEMs ID lookup and password reset–are available. Employees who are not connected to the Boeing network (e.g., logging on at home from a non-Boeing device) can access Worklife with their BEMs ID and off-network Worklife password. Worklife also contains additional employee-specific information on the coronavirus.

We Will Get Through This Together

Shared Accountability

As Boeing continues to navigate the path ahead, the health and safety of employees, their families, suppliers, customers and communities is a shared responsibility. Teammates work with one another to keep themselves and others safe, and are routinely updated with what they can do to stay well and help end the pandemic.

Links to General Information Regarding Coronavirus