The safety of Boeing employees, their dependents, and visitors to our sites remains a top priority. We are taking all necessary steps to protect our employees and the communities where they work and live.

Learn more about any changes to our normal site operations here.

24/7 Support for Our Employees

General Questions

Employees with general questions about the impact of the coronavirus (COVID-19) on Boeing’s operations—such as site access, telecommuting updates, pay practices and other related topics—should email our team of specialists at

Text-Based Primary Care in the U.S.

Boeing offers 98point6® for its eligible* U.S. employees and retirees. This new service provides secure, text-based primary care 24/7 at no cost anywhere in the U.S., even from the comfort of home. Be prepared and set up an account now before possibly needing care. Learn more at Employees outside of the U.S. are encouraged to reach out to their health care providers as they typically would.

*Eligible employees are those who are eligible for Boeing-sponsored health plans and retirees who are enrolled in a Boeing-sponsored health plan and are not Medicare-eligible.

Reporting Hotline

Employees are encouraged to report a COVID-19 pending or positive test for themselves or a close contact (someone they have been within 6 feet of for 10 minutes or more within three days of that person becoming ill) by calling the Boeing Emergency Coronavirus Reporting Hotline at 800-899-6431 in the U.S., or by referring to the tip sheet for international calls. Employees should continue to report pending or positive tests for themselves or a close contact while telecommuting or during production suspensions.

*Employees are reminded not to include sensitive personal or health related information by email or phone even when communicating with company-provided service providers, other than in the case of 98point6 as needed to receive such primary care services.

Employee Assistance Program (EAP)

Almost everyone, at some point, could use the support of a professional who's trained to help with life's difficulties. Boeing employees and their immediate families have confidential access to that kind of service at no cost to them through the Employee Assistance Program and Solutions for Living. Employees can find more information on the internal, employee-specific Boeing coronavirus website which is accessible through Worklife* or by searching “Employee Assistance Program” in the Worklife search bar.

*Employees do not need to be in a Boeing location or on a Boeing device to access Worklife. Log-on support–including BEMs lookup, and password reset–are available. Employees who are not connected to the Boeing network (e.g., logging on at home from a non-Boeing device) can access Worklife with their BEMs ID and off-network Worklife password.

Measures We Are Taking

Site Monitoring

Many of our production and other facilities throughout the company remain open. Boeing is monitoring the situation closely and taking prudent measures to protect the health and safety of all our employees and their families, as well as others whose work brings them to Boeing facilities and brings them in contact with Boeing employees. For example, we are implementing:

  • Smaller crew/standup meetings to allow for physical distancing between team members
  • Staggered shift times
  • Spaced out work areas and visual controls to enhance physical distancing
  • Break areas adjusted to allow for more physical distancing
  • Continued virtual meetings, minimizing face-to-face meetings where possible
  • Perform contact tracing to identify employees who may have been in close contact with someone who may have COVID-19 and place those employees on company-issued quarantine

Face Coverings

Recently, the Centers for Disease Control and Prevention (CDC) issued guidance recommending the use of cloth face coverings in public settings where other physical distancing measures are difficult to maintain. As new guidance is issued by the CDC and other authorities, Boeing is doing everything it can to incorporate that guidance and protect the health and safety of its employees.

At sites where face coverings are a requirement (including Washington, Pennsylvania and some sites in California), employees are strongly encouraged to bring a mask or face covering as long as it meets Boeing’s safety and security requirements, and is workplace appropriate. If you do not have a face covering or mask - one will be provided to you.

Read the FAQ for more information.

Voluntary Temperature Screenings

As an added measure to help reduce the potential risk of workplace illnesses related to COVID-19, Boeing will be setting up voluntary temperature screening stations at many major manufacturing facilities across the U.S. and Winnipeg, Canada for employees who want to check their temperatures during their work day or are unable to check from home.

Enhanced procedures for cleaning

We have increased and enhanced the cleaning of high-touch areas and are deep-cleaning impacted sites. In addition, we are making more cleaning products available to employees. We are also providing hand washing stations to allow employees to keep their hands clean throughout the day.

Travel Updates

Dr. Laura Cain, Boeing’s chief medical officer, advises that travelers "should prepare for unexpected delays in returning to their home countries and make sure they have adequate supplies of any needed medications on hand." In addition, travelers are advised to:

  • Limit travel to business-critical activities only.
  • Limit the number of travelers whenever possible.
  • Continue to restrict travel to locations with extensive outbreaks.
  • Be aware that flights may be suspended with little notice.

Telecommuting From Home

In order to keep employees safe and to support the broader public health effort to fight the spread of COVID-19, site leaders, in accordance with local/national government mandates, are determining if employees can effectively do their jobs from home via telecommuting.

If you and your manager have determined that you will be telecommuting, please refer to these guidelines and tips.

Ways to Stay Connected

Boeing Now

A new channel on Boeing Now–available to Boeing and Boeing subsidiary employees–focuses on how the COVID-19 coronavirus pandemic is affecting employees and the business. It can be downloaded to both Boeing-issued and personal devices (iOS, Android) and accessed outside the Boeing network. Additional channels and optional push notifications allow users to tailor their experience.


Employees do not need to be in a Boeing location or on a Boeing device to access Worklife. Log-on support–including BEMs lookup, and password reset–are available. Employees who are not connected to the Boeing network (e.g., logging on at home from a non-Boeing device) can access Worklife with their BEMs ID and off-network Worklife password. Worklife also contains additional employee-specific information on the coronavirus.

We Will Get Through This Together

Shared Accountability

As Boeing continues to navigate through the uncertainty ahead, the health and safety of employees, their families and communities is a shared responsibility. Teammates must work with one another to keep themselves and others safe. We have reached out to all our U.S. employees to let them know the actions we all can take to stay safe and fight this pandemic.

Links to General Information Regarding Coronavirus