Privacy Notice concerning our
Flight Support Services - Trip Planning System
Data Processing Activity

(Boeing Data Processing Activity ID Number: 7262)

The Boeing Company and its group of companies seek to maintain the privacy, accuracy, and confidentiality of personal data that we collect and use.

We have established privacy and security measures both internally and (where applicable) in our relations with third parties to safeguard personal information in our data processing activities.

We hope that the following questions and answers addressing privacy issues related to our "Flight Support Services - Trip Planning System" data processing activity are as concise, transparent, and intelligible as possible.  We welcome your suggestions for improvement of any of the content presented below.

Although not authoritative, this link to the presentation of this document in Google Translate is available for your convenience.




What corporate entities determine the purposes and means of processing of the personal data in this activity?

(These are the "Controllers" under the EU General Data Protection Regulation and other applicable laws.)

Jeppesen Sanderson, Inc.
Who represents these entities with regard to privacy issues? The Boeing Global Privacy Office is responsible for privacy issues related to this activity.  Contact information for the Boeing Global Privacy Office appears below this table.

(The Boeing Global Privacy Office will route issues to the appropriate Data Protection Officer where applicable.)

What other entity may process this personal data on behalf of Jeppesen Sanderson, Inc.?

(This is the "Processor" under the EU General Data Protection Regulation and other applicable laws.)

AEG Fuels, Ltd.
Whose personal data is intended to be processed by this activity? This activity is intended to process the personal information of:
  • Employees
  • Contract Labor
  • Subsidiary Employees
  • Customers
  • Former Employees
  • Non-Boeing Individuals with BEMS IDs (consultants, purchased services, suppliers, etc.)
  • Children (under 18 years of age)

who are in the following locations:

  • The United States
  • Brazil
  • Canada
  • China
  • Australia
  • The European Union (EU)
  • The European Economic Area (EEA)
  • Argentina
  • Hong Kong
  • India
  • Israel
  • Japan
  • Mexico
  • New Zealand
  • The Philippines
  • Korea
  • Singapore
  • Switzerland
  • Turkey
  • The Ukraine
  • The United Kingdom (UK)
  • Uruguay
  • Except locations identified by the U.S. as being restricted.

It is not intended to process the personal information of individuals in other categories or locations.

What categories of personal data are processed by this activity? Highly-Sensitive Personally Identifiable Information:

  • Passport Number
  • Military or Geneva ID Number
  • Other National ID Number
  • Other Government ID Number
  • Driver's License Number
  • Credit Card Number
  • Full Date of Birth

Sensitive Personally Identifiable Information:

  • Age
  • Citizenship
  • Emergency Contact
  • Gender
  • Real-time Geo-Location
  • Home Address
  • Job Level
  • Personal Email Address
  • Personal Phone Number

EU Special Category Personally Identifiable Information:

  • Racial or Ethnic Origin
  • Medical or Health Information
  • Data Concerning Children
What are the purposes of processing personal data in this activity? Purpose is to fulfill the terms and conditions agreed with the customer.
What is the legal basis for processing personal data in this activity? Processing is necessary for the performance of a contract to which the data subject is a party or in order to take steps at the request of the data subject prior to entering into a contract.
Is the data subject (the person to whom the data relates) required to provide personal information for this processing activity, and what would be the possible consequences of failing to do so? Provision of personal information for this processing activity is required.  Customer would not be able to complete the transaction or would incur fines.
Who are the recipients of the personal data in this activity? The recipients of this information are Government agencies, customs agencies, vendor suppliers at airports of entry and hotels and AEG Fuels, Ltd. in the capacity of Processor.
In what countries will the personal data be processed? The personal information will be used worldwide but will be dependent on the countries that the customer is operating into.

The personal data will be stored in the United States. Access to the data will be for personnel situated in US, UK, Poland and China (limited controls for UK and China personnel.) Customer access could be global however all of the above are subject to current US sanctions.

How long will the personal data be retained by this activity? Data will be retained for 5 years. Data that has not been actively used within five years is automatically wiped in the system. Unless the user data is deleted by the registrant.
What specific privacy rights may the individuals whose personal data is processed by this activity have, and how can they be exercised? Anyone may have the right to lodge a complaint with a supervisory authority (

Depending upon the jurisdiction(s) in which you live or work, you may have the following additional rights:

  • to request access to and rectification or erasure of personal data or restriction of processing
  • to object to processing
  • to data portability
  • to not be subject to a decision based solely on automated processing which produces legal effects concerning you or similarly affects you

If not offered as a self-service capability within the "Flight Support Services - Trip Planning System" data processing activity or otherwise addressed in another answer above, any applicable privacy rights may be exercised using

If you have questions or concerns about privacy issues associated with our "Flight Support Services - Trip Planning System" data processing activity, you may contact the Boeing Global Privacy Office by:

Boeing Global Privacy Office





Boeing Global Privacy Office
Mail Code 11-503
7755 East Marginal Way S.
Seattle, WA 98108


You may use to exercise any applicable privacy rights for which a self-service capability has not been offered within the "Flight Support Services - Trip Planning System" data processing activity or for which other specific instructions do not appear above.

For customers and visitors to our web sites: This notice supplements the Boeing Privacy and Cookie Statement.

For employees, contract labor, and subsidiary employees: This notice supplements to the Boeing Employment-related Privacy Notice.


Boeing will periodically review and update the content of this notice at its discretion.
It was last updated 2023-01-28 01:44:46 (UTC).


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