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Privacy Notice concerning our
Service Bulletin Center
Data Processing Activity
(Boeing Data Processing Activity ID Number: 7761)
The Boeing Company and its group of companies seek to maintain the privacy, accuracy, and
confidentiality of personal data that we collect and use.
We have established privacy and security measures
both internally and (where applicable) in our relations with third parties to safeguard
personal information in our data processing activities.
We hope that
the following questions and answers addressing privacy issues
related to our "Service Bulletin Center"
data processing activity are as concise, transparent, and
intelligible as possible. We welcome
your suggestions for improvement of any of the content presented
below.
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Question |
Answer |
| What
corporate entity determines the purposes and means of processing of the personal data in this activity?
(This
is the "Controller" under the EU General Data Protection Regulation and other applicable
laws.) |
The
Boeing Company |
| Who
represents this entity with regard to privacy issues? |
The Boeing Global Privacy Office is responsible
for privacy issues related to this activity.
Contact information for the Boeing Global Privacy Office
appears below this table.
(The Boeing Global
Privacy Office will route issues to the appropriate Data
Protection Officer where applicable.)
|
| Whose
personal data is intended to be processed by this
activity? |
This
activity is intended to process the personal information
of:
-
Employees
- Contract Labor
- Subsidiary Employees
- Customers
- Non-Boeing Individuals with BEMS IDs (consultants,
purchased services, suppliers, etc.)
It is not intended to process the personal
information of individuals in other categories. |
| What
categories of personal data are processed by this
activity? |
Personal Information: Name, BEMSid, Work Email Address, Company Name |
| What
are
the purposes of
processing personal data in this activity? |
User is volunteering airplane service bulletin kit installation information to Boeing and requesting maintenance and flight manual updates. The personal information will be used to track who provided the updates. |
| What is
the legal basis for processing personal data in this
activity? |
Processing
is necessary for purposes of legitimate interests
pursued by
The Boeing Company:
|
| Is the
data subject (the person to whom the data relates)
required to provide personal information for this
processing activity, and what would be the possible
consequences of failing to do so? |
Provision of personal information
for this processing activity is not required.
It is necessary to associate user information with data regarding airplane service bulletin kit installations on a plane, in order to provide traceability for the data and thereby make the airline's ability to search SBCenter for service bulletin kits they have installed possible. Not having user information would also make troubleshooting of the feature much more difficult. |
| Who are
the recipients of the personal data in this activity? |
SBCenter administrators, generally limited to the development team and the product owner, can see the name, BEMSid, email address and company of users who visit the application. The history of maintenance and flight manual update requests shows the name of the requestor to their own company's users, and to Boeing users. |
| In what
countries will the personal data be processed? |
The information will be used in all countries except embargoed ones per limitations of EAR No License Required data.
The personal information will only be stored in the United States.
|
| How long
will the personal data be retained by this activity? |
Data will be retained 2 years for website activity logs, and 10 years for incorporation and manual update requests. |
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What specific privacy rights may the individuals whose
personal data is processed by this activity have, and
how can they be exercised? |
Anyone may have the right to
lodge a complaint with a
supervisory authority (https://boeing.com/privacy/authorities.html).
Depending upon the jurisdiction(s)
in which you live or work, you may have the
following additional rights:
- to request access to and
rectification or erasure of personal data or
restriction of processing
- to object to processing
- to data portability
- to not be subject to a
decision based solely on automated processing
which produces legal effects concerning you or similarly affects
you
If not offered as a
self-service capability within the "Service Bulletin Center"
data processing activity or otherwise addressed in
another answer above, any applicable privacy rights
may be exercised using
https://boeing.com/privacy/rightsexerciseportal. |
If you have questions or
concerns about privacy issues associated with our "Service Bulletin Center"
data processing activity, you may contact the
Boeing Global Privacy Office by:
You
may use
https://boeing.com/privacy/rightsexerciseportal to exercise any
applicable privacy rights for which a self-service capability has
not been offered within the "Service Bulletin Center"
data processing activity
or for which other specific instructions do not appear above.
For customers and visitors to our web sites: This notice supplements
the
Boeing Privacy and Cookie Statement.
For employees, contract labor, retirees, and subsidiary employees: This notice
supplements the
Boeing Employee Privacy Notice.
Boeing will periodically review and update
the content of this notice at its discretion.
It was last updated
2025-01-08 21:54:06
(UTC).
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