Privacy Notice concerning our
Maintenance Synthetic Trainer
Data Processing Activity

(Boeing Data Processing Activity ID Number: 7815)

The Boeing Company and its group of companies seek to maintain the privacy, accuracy, and confidentiality of personal data that we collect and use.

We have established privacy and security measures both internally and (where applicable) in our relations with third parties to safeguard personal information in our data processing activities.

We hope that the following questions and answers addressing privacy issues related to our "Maintenance Synthetic Trainer" data processing activity are as concise, transparent, and intelligible as possible.  We welcome your suggestions for improvement of any of the content presented below.

 

Question

Answer

What corporate entity determines the purposes and means of processing of the personal data in this activity?

(This is the "Controller" under the EU General Data Protection Regulation and other applicable laws.)

The Boeing Company
Who represents this entity with regard to privacy issues? The Boeing Global Privacy Office is responsible for privacy issues related to this activity.  Contact information for the Boeing Global Privacy Office appears below this table.

(The Boeing Global Privacy Office will route issues to the appropriate Data Protection Officer where applicable.)

Whose personal data is intended to be processed by this activity? This activity is intended to process the personal information of:
  • Employees
  • Contract Labor
  • Subsidiary Employees
  • Customers
  • Non-Boeing Individuals with BEMS IDs (consultants, purchased services, suppliers, etc.)

who are in the following locations:

  • The United States
  • Brazil
  • Canada
  • China
  • The European Union (EU)
  • Argentina
  • India
  • Japan
  • Mexico
  • New Zealand
  • Singapore
  • Switzerland
  • Turkey
  • The United Kingdom (UK)
  • Uruguay
  • Panama, Taiwan

It is not intended to process the personal information of individuals in other categories or locations.

What categories of personal data are processed by this activity?

Personal Information:

Aviation ID, First Name, Last Name, Business Email Address, Airline Code, lesson completion status, IP Address and network configuration data, student statistics, (questions correct, number of times taken, etc.)

 

What are the purposes of processing personal data in this activity? The personal information will be used to provide Boeing instructors with their student's statistics. Students can also download their own course results. Student data is anonymized when transmitted from the MST cloud to the Learning Analytics cloud for use by Boeing Learning Scientists. Performance data will not be used to rate employees and will not be used in the context of an employment evaluation. In addition, IP Configuration data will be collected to address any product related issues the user may experience. Lastly, the business email address will be used to send users surveys which will not collect any additional personal data.
What is the legal basis for processing personal data in this activity? Processing is necessary for the performance of a contract to which the data subject is a party or in order to take steps at the request of the data subject prior to entering into a contract.
Is the data subject (the person to whom the data relates) required to provide personal information for this processing activity, and what would be the possible consequences of failing to do so? Provision of personal information for this processing activity is required.  This training has not yet been approved by the US Federal Aviation Administration or other global regulators and at this time is being offered as supplemental training.
Who are the recipients of the personal data in this activity? The recipients of the personal information in this activity may include the student's instructor and Boeing.
In what countries will the personal data be processed? The personal information will be used by business processes based in the United States and India, and in locations where the student's instructors and the student's employer are based.

The personal information residing in the application will stored in the United States, Netherlands and Singapore; when downloaded by the student's instructor or the student's employer, the personal information will be stored in jurisdictions at the employer's discretion.

How long will the personal data be retained by this activity? The IP Address data will be retained for 60 days, and the rest of the personal data will be retained for 365 days.
What specific privacy rights may the individuals whose personal data is processed by this activity have, and how can they be exercised? Anyone may have the right to lodge a complaint with a supervisory authority (https://boeing.com/privacy/authorities.html).

Depending upon the jurisdiction(s) in which you live or work, you may have the following additional rights:

  • to request access to and rectification or erasure of personal data or restriction of processing
  • to object to processing
  • to data portability
  • to not be subject to a decision based solely on automated processing which produces legal effects concerning you or similarly affects you

If not offered as a self-service capability within the "Maintenance Synthetic Trainer" data processing activity or otherwise addressed in another answer above, any applicable privacy rights may be exercised using https://boeing.com/privacy/rightsexerciseportal.

If you have questions or concerns about privacy issues associated with our "Maintenance Synthetic Trainer" data processing activity, you may contact the Boeing Global Privacy Office by:

Boeing Global Privacy Office

Email

Telephone

Mail

globalprivacy@boeing.com

+1-206-544-2406
+1-877-544-2407

Boeing Global Privacy Office
Mail Code 11-503
7755 East Marginal Way S.
Seattle, WA 98108

 

You may use https://boeing.com/privacy/rightsexerciseportal to exercise any applicable privacy rights for which a self-service capability has not been offered within the "Maintenance Synthetic Trainer" data processing activity or for which other specific instructions do not appear above.

For customers and visitors to our web sites: This notice supplements the Boeing Privacy and Cookie Statement.

For employees, contract labor, retirees, and subsidiary employees: This notice supplements the Boeing Employee Privacy Notice.
 

 


Boeing will periodically review and update the content of this notice at its discretion.
It was last updated 2025-05-13 19:05:43 (UTC).

 

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