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Privacy Notice concerning our
BGS Commercial Executive Customer Sentiment Survey
Data Processing Activity
(Boeing Data Processing Activity ID Number: 8391)
The Boeing Company and its group of companies seek to maintain the privacy, accuracy, and
confidentiality of personal data that we collect and use.
We have established privacy and security measures
both internally and (where applicable) in our relations with third parties to safeguard
personal information in our data processing activities.
We hope that
the following questions and answers addressing privacy issues
related to our "BGS Commercial Executive Customer Sentiment Survey"
data processing activity are as concise, transparent, and
intelligible as possible. We welcome
your suggestions for improvement of any of the content presented
below.
|
Question |
Answer |
| What
corporate entity determines the purposes and means of processing of the personal data in this activity?
(This
is the "Controller" under the EU General Data Protection Regulation and other applicable
laws.) |
The
Boeing Company |
| Who
represents this entity with regard to privacy issues? |
The Boeing Global Privacy Office is responsible
for privacy issues related to this activity.
Contact information for the Boeing Global Privacy Office
appears below this table.
(The Boeing Global
Privacy Office will route issues to the appropriate Data
Protection Officer where applicable.)
|
| Whose
personal data is intended to be processed by this
activity? |
This
activity is intended to process the personal information
of:
It is not intended to process the personal
information of individuals in other categories. |
| What
categories of personal data are processed by this
activity? |
Personal Information: First Name, Last Name, Job Title, Company, Email Address, Individual responses to each survey question, including any open text comments |
| What
are
the purposes of
processing personal data in this activity? |
Individual responses and respondent personal data will be provided to Boeing Sales, Marketing, Customer Experience, Customer Satisfaction, Program Management, Finance representatives and other internal Boeing customer-facing functions at The Boeing Company and/or its subsidiaries.
By consenting to participate in this survey, you agree to have the following personal data collected, processed and shared within Boeing: Name, Job Title, Company, Email Address, Individual responses to each survey question, including any open text comments. |
| What is
the legal basis for processing personal data in this
activity? |
The
data subject has given consent to the processing of his
or her personal data for one or more specific purposes.
|
| How may
consent be withdrawn? |
If
not offered as a self-service capability within the "BGS Commercial Executive Customer Sentiment Survey"
data processing activity or otherwise addressed in an
answer here, consent may be withdrawn using
https://boeing.com/privacy/rightsexerciseportal. |
| Is the
data subject (the person to whom the data relates)
required to provide personal information for this
processing activity, and what would be the possible
consequences of failing to do so? |
Provision of personal information
for this processing activity is not required.
Failure to provide the personal information could result in inability to conduct data analytics at the business unit, customer, persona, fleet, service and contact level, which would prevent the improvement of how Boeing's sales, marketing and customer service strategy and operations are executed. |
| Who are
the recipients of the personal data in this activity? |
The recipients of the personal information in this activity include:
Boeing Senior Leaders
Boeing Sales & Marketing Leaders
Sales Representatives
Marketing Representatives
Data Analysts
Program Managers
Product Managers
Customer Success
Customer Service
Field Service |
| In what
countries will the personal data be processed? |
The personal information will be used by business processes based in the United States.
The personal information will only be stored in the United States.
|
| How long
will the personal data be retained by this activity? |
Unless it is deleted by the registrant, the data will be retained for a minimum of three years. |
|
What specific privacy rights may the individuals whose
personal data is processed by this activity have, and
how can they be exercised? |
Anyone may have the right to
lodge a complaint with a
supervisory authority (https://boeing.com/privacy/authorities.html).
Depending upon the jurisdiction(s)
in which you live or work, you may have the
following additional rights:
- to request access to and
rectification or erasure of personal data or
restriction of processing
- to object to processing
- to data portability
- to withdraw consent
- to not be subject to a
decision based solely on automated processing
which produces legal effects concerning you or similarly affects
you
If not offered as a
self-service capability within the "BGS Commercial Executive Customer Sentiment Survey"
data processing activity or otherwise addressed in
another answer above, any applicable privacy rights
may be exercised using
https://boeing.com/privacy/rightsexerciseportal. |
If you have questions or
concerns about privacy issues associated with our "BGS Commercial Executive Customer Sentiment Survey"
data processing activity, you may contact the
Boeing Global Privacy Office by:
You
may use
https://boeing.com/privacy/rightsexerciseportal to exercise any
applicable privacy rights for which a self-service capability has
not been offered within the "BGS Commercial Executive Customer Sentiment Survey"
data processing activity
or for which other specific instructions do not appear above.
For customers and visitors to our web sites: This notice supplements
the
Boeing Privacy and Cookie Statement.
For employees, contract labor, retirees, and subsidiary employees: This notice
supplements the
Boeing Employee Privacy Notice.
Boeing will periodically review and update
the content of this notice at its discretion.
It was last updated
2025-05-21 17:45:50
(UTC).
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