Privacy Notice concerning our
Medium to Heavy Lift Helicopter (MHLH) Contractor Field Office (CFO) Metrics / Customer Survey
Data Processing Activity

(Boeing Data Processing Activity ID Number: 8495)

The Boeing Company and its group of companies seek to maintain the privacy, accuracy, and confidentiality of personal data that we collect and use.

We have established privacy and security measures both internally and (where applicable) in our relations with third parties to safeguard personal information in our data processing activities.

We hope that the following questions and answers addressing privacy issues related to our "Medium to Heavy Lift Helicopter (MHLH) Contractor Field Office (CFO) Metrics / Customer Survey" data processing activity are as concise, transparent, and intelligible as possible.  We welcome your suggestions for improvement of any of the content presented below.

 

Question

Answer

What corporate entity determines the purposes and means of processing of the personal data in this activity? The Boeing Company
Who represents this entity with regard to privacy issues? The Boeing Global Privacy Office is responsible for privacy issues related to this activity.  Contact information for the Boeing Global Privacy Office appears below this table.
Whose personal data is intended to be processed by this activity? This activity is intended to process the personal information of:
  • Customers

who are in the following locations:

  • Canada

It is not intended to process the personal information of individuals in other categories or locations.

What categories of personal data are processed by this activity?

Personal Information:

Last name for feedback

 

What are the purposes of processing personal data in this activity? Personal information will be used to create a meaningful performance metric for the Medium to Heavy Lift Helicopter (MHLH) Program's Contractor Field Office, and will serve as a record to enable CFO staff to follow up specific end-users regarding the quality of service they receive.
What is the legal basis for processing personal data in this activity? The data subject has given consent to the processing of his or her personal data for one or more specific purposes.
How may consent be withdrawn?

If not offered as a self-service capability within the "Medium to Heavy Lift Helicopter (MHLH) Contractor Field Office (CFO) Metrics / Customer Survey" data processing activity or otherwise addressed in an answer here, consent may be withdrawn using https://boeing.com/privacy/rightsexerciseportal.

Is the data subject (the person to whom the data relates) required to provide personal information for this processing activity, and what would be the possible consequences of failing to do so? Provision of personal information for this processing activity is not required.  If personal data was not captured, it would limit the program's ability to create a meaningful performance metric and would not allow the program to address concerns raised by the end-user.
Who are the recipients of the personal data in this activity? The personal information will only be viewable to MHLH Program personnel, including program management and data analytics teams.
In what countries will the personal data be processed? The personal information used by this business process will be based in Canada and US.

The personal information will only be stored in Canada and US.

How long will the personal data be retained by this activity? Personal data will be retained for the life of the MHLH Program contract, current contract period is set to end 31 March 2028, after which time only aggregate data will be retained to continue performance measurement.
What specific privacy rights may the individuals whose personal data is processed by this activity have, and how can they be exercised? Anyone may have the right to lodge a complaint with a supervisory authority (https://boeing.com/privacy/authorities.html).

Depending upon the jurisdiction(s) in which you live or work, you may have the following additional rights:

  • to request access to and rectification or erasure of personal data or restriction of processing
  • to object to processing
  • to data portability
  • to withdraw consent
  • to not be subject to a decision based solely on automated processing which produces legal effects concerning you or similarly affects you

If not offered as a self-service capability within the "Medium to Heavy Lift Helicopter (MHLH) Contractor Field Office (CFO) Metrics / Customer Survey" data processing activity or otherwise addressed in another answer above, any applicable privacy rights may be exercised using https://boeing.com/privacy/rightsexerciseportal.

If you have questions or concerns about privacy issues associated with our "Medium to Heavy Lift Helicopter (MHLH) Contractor Field Office (CFO) Metrics / Customer Survey" data processing activity, you may contact the Boeing Global Privacy Office by:

Boeing Global Privacy Office

Email

Telephone

Mail

globalprivacy@boeing.com

+1-206-544-2406
+1-877-544-2407

Boeing Global Privacy Office
Mail Code 11-503
7755 East Marginal Way S.
Seattle, WA 98108

 

You may use https://boeing.com/privacy/rightsexerciseportal to exercise any applicable privacy rights for which a self-service capability has not been offered within the "Medium to Heavy Lift Helicopter (MHLH) Contractor Field Office (CFO) Metrics / Customer Survey" data processing activity or for which other specific instructions do not appear above.

For customers and visitors to our web sites: This notice supplements the Boeing Privacy and Cookie Statement.

For employees, contract labor, retirees, and subsidiary employees: This notice supplements the Boeing Employee Privacy Notice.
 

 


Boeing will periodically review and update the content of this notice at its discretion.
It was last updated 2025-10-16 15:49:24 (UTC).

 

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