The Boeing Services Market Outlook (SMO), covers the support and services functions commonly found in the market today. The SMO is a 10-year forecast, serving to guide business planning as well as to share with the public our view of industry trends in the commercialaviation, business aviation, general aviation, civil helicopter, and government markets. The Boeing models for projecting the size of services markets are analytically linked to the proprietary models we use in forecasting the world airline fleet and government budgets, as well as independent assessments of the drivers of specific markets.
Overall, Boeing expects the support and services 10-year served market to be worth $3.1 trillion between 2019 and 2028, growing at an average annual rate of 3.5 percent. Commercial services represent $1.68 trillion of the forecast and includes the services to support the growing business and general aviation markets. Government services are forecasted to be worth $1.45 trillion. The support and services functions are diverse in terms of sales, activity scope, capital intensity, and competitive environment. We segment these service functions as – parts and supply chain; engineering, maintenance, and modifications; training and professional services; and digital solutions and analytics.