Boeing

Attention: The Emergency Information has moved to a new page.

 

Worklife for Boeing Employees

Employees should log in to Worklife to find information about:

  • Pay and incentives
  • Health and insurance benefits
  • Retirement savings
  • Learning Together Program
  • Well Being resources, including Employee Assistance Program and Solutions for Living
  • Life events and leave
  • Community giving
  • Employee discounts
  • Career Opportunities

 

Employees can contact the Worklife by calling 866-473-2016 and following the prompts to reach the service needed.

Forgot your Worklife password? Contact the Enterprise Help Desk at (888) 469-0911 or (425) 234-0911.

Resources for Boeing Retirees

Former employees, beneficiaries and alternate payees can access support directly from the benefits service providers using instructions below:

401(k)

Financial Benefits Service Center
1-866-422-3539
Fidelity representatives are available Monday–Friday (except most New York Stock Exchange holidays) from 8:30 a.m. to midnight, Eastern time.
http://netbenefits.com/boeing
Login with your NetBenefits username and password (different than Worklife), or as a new user, click “Register Now” to set up online access to your account.

Pension

Boeing Pension Plans are transitioning to Fidelity Investments on July 1, 2022. This move will not change the pension plans or any accrued pension benefits. You do not need to take any action. To learn more, visit BoeingRetirementChanges.com.

Boeing Retirement Service Center
1-833-787-2772
https://boeingbenefitsconnection.benefitcenter.com/opglobal
Go to the website and enter your username and password (different than Worklife). Note, the first time you access the website you will need to click “Register as a first-time user” and create your account using the Registration Key that was mailed to you. You’ll then be able to log in with the username and password that you created.

Health & Insurance

Boeing Service Center for Health and Insurance
1-866-504-4256
http://digital.alight.com/boeing
Go to the website and enter your username and password (different than Worklife), or click “New User” to create your account.
Post-2011 alumni - Login to Worklife to access the Your Benefits Resources site by clicking the “My Total Rewards & Benefits” quick access link.

Forgot your Worklife password? Contact the Enterprise Help Desk at (888) 469-0911 or (425) 234-0911.

Employee/Retiree Change of Address

 

 

Current Boeing and subsidiary* employees

Update home address in Worklife.

Current Boeing and subsidiary employees unable to access Worklife online please call 1-866-473-2016 for assistance.

* Does not apply to subsidiaries of MAR, BDS, BI&A, Insitu and Liquid Robotics whose employees and former employees will coordinate updates according to their respective site business processes.

Retirees, former employees, beneficiaries, Qualified Domestic Relations Orders (QDROs) and individuals living outside the United States

Overview

As a former employee, you may have a need to update your address on file. In addition to updating your address with The Boeing Company within Worklife, remember to update your address with the Benefit Suppliers referenced below to ensure that you receive relevant benefit-related communications in a timely manner.

Former Boeing or subsidiary* employees who left the company since Jan. 1, 2011:

If you are a former Boeing or subsidiary* employee, and have left the company on or after Jan. 1, 2011, you can update your address with The Boeing Company within Worklife.

Terminated employees who are unable to access Worklife must contact EHD at (888) 469-0911 or (425) 234-0911.

IMPORTANT: As a former employee, you will also need to update your address directly with the Benefit Suppliers. Follow the instructions below for 401(k), Pension, and Health & Insurance Benefits, as applicable.

If you have any questions, please contact Worklife at 1-866-473-2016

Former Boeing or subsidiary* employees who left the Company before Jan. 1, 2011; Beneficiaries/QDRO or other recipients of benefits after retirement:

If you are a former Boeing or subsidiary* employee who has left the company before Jan. 1, 2011, or you are a Beneficiary or QDRO, you must update your address directly with the Benefit Suppliers. Follow the instructions below for 401(k), Pension, and Health & Insurance Benefits, as applicable.

If you have any questions, please contact Worklife at 1-866-473-2016.

401(k)

After leaving Boeing, keep your personal contact information updated:

  • Go to the Fidelity NetBenefits website
  • Select the Profile tab to the left of the Search bar
  • Scroll down to the “Personal & Contact Information” section and click on that box
  • Review and update your contact data

Or, you can call the Boeing Financial Benefits Service Center at 866-422-3539. Fidelity representatives are available Monday–Friday (except most New York Stock Exchange holidays) from 8:30 a.m. to midnight, Eastern time. for support.

Pension

After leaving Boeing, keep your personal contact information updated:

NOTE: The first time you access the website you will need to click “Register as a first-time user” and create your account using the Registration Key that was mailed to you. You’ll then be able to log in with the user name and password you created.

  • Select the Browse Menu, Select Profile, Personal Information and update your contact information.

Or, you can call the Boeing Retirement Service Center at 833-787-2772 for support.

Health & Insurance

After leaving Boeing, keep your personal contact information updated:

  • Go to the Your Benefits Resources website and enter your username and password (different than Worklife), or click “New User” to create your account.
  • Select the person icon in the upper right corner and then choose “Personal Information”
  • Review your primary contact information – select the “Change” button to update your personal email, phone, and address information.

Post-2011 alumni may login to Worklife to access the Your Benefits Resources site by clicking the “My Total Rewards & Benefits” quick access link.

Or call Worklife at 866-473-2016 and say “Health and Insurance”

Power of Attorneys (POA)/Guardians/Conservators

NOTE: A Power of Attorney (POA)/Guardian/Conservator must have an approved POA/Guardianship/ Conservatorship document on file and approved by Boeing prior to submitting a change of address on behalf of the principal.

If Boeing has a POA/Guardianship/Conservatorship on file and approved for the participant, and you are either the participant or the approved agent:

  • All Employees – Contact Conduent directly to make an address change by calling the Conduent Boeing Retirement Service Center at 1-833-787-2772.
  • Active Employees may also update their address on Worklife at https://boeing.service-now.com/worklife.

If Boeing DOES NOT have a POA/Guardianship/Conservatorship on file and approved for the participant: You can go to the Power of Attorney website and follow the guidelines for submitting a POA/Guardianship/Conservatorship. Or you may contact Conduent directly at 1-833-787-2772. Once approved, you may then proceed with the address change by following the above instructions.

If you have questions, please contact Worklife at 1-866-473-2016.

IMPORTANT NOTE: You can only record one home address with the company. That address is used for payroll/payment purposes, company mailings and to determine tax location and benefits (if applicable). If you carry health insurance through Boeing, changing your home address to another state could alter the benefits.

Power of Attorney

There may come a time when a Boeing employee, former employee, or beneficiary is no longer able to manage their affairs or wants to allow another individual access to their Boeing records. Should this be the case, Boeing would require proper documentation authorizing this request.

Boeing will accept valid Power of Attorney, Guardianship or Conservatorship documents. Valid documentation must include authority given including authority to update personal information. Once documentation is received, it will be reviewed for approval before any access will be granted.

Boeing will only accept the following types of documentation:

  • Durable Power of Attorney
  • General Power of Attorney
  • Financial Power of Attorney
  • Conservatorship
  • Guardianship

Boeing will not accept:

  • Power of Attorney for Healthcare
  • Trust Documents
  • Authorization to Release Information

Things to Know:

Some things you can do to ensure your request is approved in a timely manner:

  • Review the document and verify the effective date. The document may stipulate the participant must be incapacitated. If so, the document will provide the requirements for proof of incapacitation. Usually one or more letters are needed from a physician. If physician statement(s) are required, Boeing will require a copy.
  • If the Primary Attorney In Fact is deceased, please provide a copy of the death certificate.
  • If the Alternate Attorney In Fact is replacing the Primary, additional documentation is required. Please review the document you are submitting to see the specific requirements.

To Submit Documents:
Please include the following:

  • POA Cover Sheet – you can either print the Fax Cover Sheet or you can create a cover sheet with the following information:
    • To: Boeing Service Center
    • From: requestor’s name and contact information
    • Regarding: participant's name
  • Complete Document – include all pages and any supporting documentation

Submit Documentation To:
Fax: 855-283-3913

Or Mail:
Boeing POA Service Center
Boeing Retirement Service Center
P.O. Box 18023
Norfolk, VA 23501-1865

Overnight Mailing Address:
Boeing POA Service Center
1434 Crossways Blvd
Chesapeake, VA 23320

Phone Number: 833-787-2772