Emergency Information has moved to a new page.

Employees should log in to Worklife to find information about:

• Pay and incentives
• Health and insurance benefits
• Retirement savings
• Learning Together Program
• Well Being resources, including Employee Assistance Program and Solutions for Living
• Life events and leave
• Community giving
• Employee discounts
• Career Opportunities

Employees can contact the Worklife by calling 866-473-2016 and following the prompts to reach the service needed.

Forgot your Worklife password? Contact the Enterprise Help Desk at (888) 469-0911 or (425) 234-0911.

Former employees, beneficiaries and alternate payees can access support directly from the benefits service providers using instructions below:

Boeing Financial Benefits Service Center
1-866-422-3539
Representatives are available Monday–Friday (except most New York Stock Exchange holidays) from 8:30 a.m. to midnight, Eastern time.
http://NetBenefits.com/Boeing
Login with your NetBenefits username and password (different than Worklife), or as a new user, click “Register Now” to set up online access to your account.

Boeing Service Center for Health and Insurance
1-866-504-4256
http://digital.alight.com/boeing
Go to the website and enter your username and password (different than Worklife), or click “New User” to create your account.
Post-2011 alumni - Login to Worklife to access the Your Benefits Resources site by clicking the “My Total Rewards & Benefits” quick access link.

Forgot your Worklife password? Contact the Enterprise Help Desk at (888) 469-0911 or (425) 234-0911.

If you have questions, please contact Worklife at 1-866-473-2016.

IMPORTANT NOTE: You can only record one home address with the company. That address is used for payroll/payment purposes, company mailings and to determine tax location and benefits (if applicable). If you carry health insurance through Boeing, changing your home address to another state could alter the benefits.

There may come a time when a Boeing employee, former employee, or beneficiary is no longer able to manage their affairs or wants to allow another individual access to their Boeing records. Should this be the case, Boeing would require proper documentation authorizing this request.

Boeing will accept valid Power of Attorney, Guardianship or Conservatorship documents. Valid documentation must include authority given including authority to update personal information. Once documentation is received, it will be reviewed for approval before any access is granted.

Boeing will only accept the following types of documentation:

• Durable Power of Attorney
• General Power of Attorney
• Financial Power of Attorney
• Conservatorship
• Guardianship
• Fidelity Power of Attorney Form (401(k) and Pension Plans Only)

Boeing will not accept:

• Power of Attorney for Healthcare
• Trust Documents
• Authorization to Release Information

Things to Know:
Some things you can do to ensure your request is approved in a timely manner:

• Review the document and verify the effective date. The document may stipulate that in order to become effective, the participant must be incapacitated. If so, the document will provide the requirements for proof of incapacitation. Usually, one or more letters are needed from a physician to prove incapacitation. If that is the case, Boeing will need a copy of the physician statement(s).
• If the Primary Attorney In Fact is deceased, please provide a copy of the death certificate.
• If the Alternate Attorney In Fact is replacing the Primary, additional documentation is required. Please review the document you are submitting to see the specific requirements. For example, it may require a letter from Primary relinquishing authority or a letter of Revocation of Authority.
• Depending on which areas the documentation is needed for, you may need to submit the documentation more than once. As of June 1, 2025, documents related to 401(k) and Pension Plans will need to be submitted separately to Fidelity, whereas those related to Health & Wellness Benefits and Leave of Absence will continue to be submitted to Alight. Documentation submitted prior to June 1, 2025, will be processed by Alight for all plans.

For Health & Wellness Benefits or Leave of Absence:

To Submit Documents:
Please include the following:

• POA Cover Sheet – you can either print the Cover Sheet or you can create a cover sheet with the following information:
  • To: Boeing Power of Attorney Team (for Health & Insurance or Leave of Absence)
  • Participant/Employee/Retiree Name
  • Participant/Employee/Retiree BEMSID
  • Participant/Employee/Retiree Month and Year of Birth (only needed if BEMSID is unknown)
  • Names and addresses of Agent(s)/Guardian(s) named in the document
• Complete Documentation – include all pages and any supporting documentation

Submit Documentation To:

Online:
www.poacenter.com

Mail:
Boeing Power of Attorney Team (for Health & Insurance or Leave of Absence)
Dept 02346
PO Box 299012
Lewisville, TX 75029-9109

Fax: 224-723-1560

For assistance: active employees and those on leave, contact the Boeing Service Center for Health & Insurance at 1-866-473-2016 or for former employees, contact 866-504-4256. Choose “Health & Insurance Benefits,” and say "Power of Attorney" or "POA."

For 401(k) or Pension Plans:

Contact Fidelity at 866-422-3539 and talk to a representative at the Boeing Financial Benefits Service Center. You may submit your own Powers of Attorney or Court Orders or request a Fidelity Power of Attorney Form to fill out. Your documentation may provide your agent access to your account(s) for informational purposes only or provide fuller access to conduct transactions such as request a withdrawal or change beneficiaries.

The Boeing Financial Benefits Service Center will not process a transaction if there is a reason to believe that the person making the transaction is not the plan participant or the participant's approved agent under a POA, court-appointed conservator, or guardian.

POAs or court orders should be submitted to Boeing Financial Benefits Service Center at the following addresses:

Regular Mail:
Fidelity Investments
Attn: Boeing Financial Benefits Service Center
P.O. Box 77000
Cincinnati, OH 45277-0070

Overnight Delivery:
Fidelity Investments
Attn: Boeing Financial Benefits Service Center
3100 Crosby Parkway, Mail zone KC1F-D
Covington, KY 41015

Or can be sent via Fax: 1-877-401-0870

Be sure to clearly reference "The Boeing Company" in the transmittal letter.

To protect the security of participants' accounts and information, Social Security numbers and passwords or personal identification numbers (PINs) are required when obtaining information or making transactions. Each participant is responsible for safeguarding passwords and PINs which should not be shared, including with the assigned agent.

Access will be established for the designated agent only after Fidelity is in receipt of required information for each agent named in the Power of Attorney document or each guardian or conservator named in the court order. If the agent is unwilling to provide a tax identification number, Fidelity will assign an identification number in place of.

Please note, for Stock Plans administered by Fidelity, the Power of Attorney process will be administered separately per the procedures for retail accounts, as these plans are tied to individual brokerage accounts. Please contact Fidelity at 800-343-3548 or visit fidelity.com for details.