Services Market Outlook


Services Market Outlook 2023–2032

The Boeing Services Market Outlook (SMO) covers the support and services functions commonly found in the aviation market today. The SMO is a 10-year forecast, serving to guide business planning as well as to share with the public our view of industry trends in the commercial, business aviation, general aviation, civil helicopter, and government markets. Boeing models for projecting the size of services markets are analytically linked to the proprietary models we use in forecasting world airline fleet and government budgets. They also are linked to independent assessments of the forces driving specific markets.

Overall, Boeing expects the market for support and services to be worth $3.7 trillion in the 10-year period between 2023 and 2032. Commercial services, including support for the business and general aviation markets, represent $2 trillion of the forecast. Government services are forecast to be worth $1.7 trillion. Support and services functions are diverse in terms of sales, activity scope, capital intensity, and competitive environments. We segment these service functions as: maintenance, repair, overhaul, and modifications; parts and supply chain; training and professional services; and digital solutions and analytics.

Market Summary

The commercial and government aviation services markets are poised for dynamic growth and transformation in the coming years, driven by evolving technological advancements, changing consumer preferences, and geopolitical factors. As in previous forecasts, it remains entirely evident that aviation is not only highly resilient, but also incredibly adaptable to changing market conditions.

The commercial aviation services market is projected to experience sustained expansion, albeit with shifts in focus. The continued rebound from the COVID-19 pandemic, coupled with a resurgence in air travel demand, is expected to drive the recovery of airline revenues and operations. Airlines are likely to emphasize efficiency, safety, and passenger experience enhancements through digitalization, predictive maintenance, and data analytics. The government aviation services market is anticipated to witness significant evolution driven by product support approaches, modernization initiatives, and the need for operational efficiencies. Governments around the world are investing in advanced defense aviation solutions to maintain national security and increase fleet readiness.

The outlook for the commercial and government aviation services market is one of growth, innovation, and adaptation. Stakeholders must remain agile, embrace technological advancements, and prioritize sustainability to harness the full potential of this dynamic sector while navigating its inherent challenges. As the world emerges from a transformative period, the aviation services market stands poised for a new era of opportunities and advancements.

Services Market Outlook

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