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Safety

Safety is the foundation of everything we do.

Committed to safety first

Safety is foundational to all that we do at Boeing — in the workplace and in the products we design, build and support. Fostering a culture rooted in safety, our goal is to create products and deliver services for the benefit of our customers and the flying public.

Voices of Safety

Safety is personal for our teammates. We’re dedicated to ensuring every person who flies on, uses, operates, designs, builds or services Boeing products gets home safely. Hear stories from some of our teammates about what safety means to them and the work they do.

    Our safety progress

    What’s new: highlights from the last 12 months

    Strengthening our safety culture

    • Speak Up

      Enhanced and encouraged use of Speak Up, Boeing’s confidential and anonymous reporting channel for product and services safety, quality and compliance concerns. The yearly volume of reports increased by 220%.

       

    • Training

      Deployed required safety and quality training to nearly 160,000 employees, focused on their role in identifying and reporting potential product hazards.

    • Safety Experience at Boeing

      Published on Boeing’s external website an immersive timeline of events in history that shows how Boeing and the aerospace industry have applied learnings from accidents, technological achievements and people – to further advance aviation safety.

    • Champions

      Doubled the number of Boeing teammates in the SMS Champions Program to more than 1,000. The program enables participants to gain a greater understanding of SMS and advocate for its use as they go about their work.

    Improving our safety practices

    • FAA Actions

      Developed and submitted to the U.S. Federal Aviation Administration (FAA) a comprehensive set of actions to address recommendations made in an expert panel’s safety review.

    • Design Build Reviews

      Implemented more than 20 Design Build Safety reviews, in which teams apply the SMS Safety Risk Management practice to ensure engineering requirements are being translated into production of defect-free airplanes.

    • ODA Survey

      Supported the continued improvement in the percentage of FAA-delegated Organization Designation Authorization (ODA) unit members who, in a 2024 survey, reported being able to perform their delegated duties free from interference.

    • Safety Data

      Expanded the sources and systems monitored for safety data throughout the product lifecycle, and widened the application of machine learning to augment Boeing teams in proactively identifying and addressing potential hazards.

    • Audits

      Implemented no-notification product safety and quality audits at five Commercial Airplanes sites, in addition to regularly scheduled audits. These audits evaluate product conformance to specified technical requirements.

    Collaborating for a safer industry

    • Airline Operator Training

      Engaged more than 300 airline operators in developing and implementing comprehensive, integrated solutions that further strengthen operational safety.

       

    • Aviation Safety Conference

      Convened the third annual Boeing Aviation Safety Conference, bringing together nearly 300 top experts from across the aviation industry, including representatives from 90 carriers, pilot associations and regulatory agencies, to exchange knowledge, best practices and insights on industry challenges.

    • Task Aids

      Launched a series of new multimedia task aids to help operators’ maintenance crews ensure the safety of the airplanes they work on.

    two people working on an aircraft from above the fuselage two people working on an aircraft from above the fuselage

    Quality together

    Delivering quality with a focus on integrity, safety and sustainability is fundamental to our mission.

    Quality at Boeing

    Boeing Safety Management System

    Recognized worldwide as an industry best practice, SMS is an integrating framework for managing safety risks. Boeing’s SMS collects and monitors data to identify and reduce product safety risks. It relies on all those involved in the design, build, support and operation of Boeing products and services to speak up when they see safety risks.

    • Speak Up: Fostering Transparency and Openness

      Product safety depends on a culture that is rooted in transparency, accountability, and every person feeling safe and empowered to speak up when they have a concern or make a mistake affecting product safety. This reporting culture is at the heart of Boeing’s Safety Management System. In 2019 Boeing established a confidential reporting channel called Speak Up for employees to voice their concerns about product quality and safety and offer ideas for how to improve.

    • Boeing Safety Management System Policy

      In everything we do and in all aspects of our business, safety is our foundation. We strive for first-time quality and hold ourselves to the highest ethical standards as set forth in our Code of Conduct and company policies. That commitment begins at the highest levels of the company.

      Read the policy

    • Boeing Commercial Airplanes Safety & Quality plan

      Further implementing Boeing’s Safety Management System is a part of Boeing’s Safety and Quality plan.

      Updates on Boeing’s actions to strengthen safety and quality.

      Updates on Boeing’s actions to strengthen safety and quality

    Safety Experience at Boeing

    Safety Promotion is central to Boeing’s Safety Management System because it keeps safety as a shared value. To reinforce that commitment, Boeing created the Safety Experience featuring an interactive Aerospace Safety Timeline – originally developed for employees, this tool is now available to the public. The timeline traces key moments in aerospace history from the Wright Brothers to modern space exploration as a comprehensive product safety learning and research resource.

    Aerospace Safety Timeline

    Explore the Timeline

    Products

    Safety is at the core of who we are and what we do. Boeing leverages its legacy of innovation and existing safety assurance practices to ensure product safety.

     

    • Safety by Design

      Safety is the primary consideration when Boeing engineers design an airplane. In addition to meeting regulatory requirements before certification, each airplane model must meet Boeing’s time-proven design standards. Often these standards are more stringent than regulatory requirements.

    • Testing

      Boeing airplanes are rigorously tested to ensure they meet or exceed design standards and certification requirements.

      There are many kinds of tests. For example, structural strength is ensured by static and fatigue tests. Static tests apply maximum loads or pressure to validate the airplane’s ability to carry loads far greater than would be encountered under normal operational conditions.

    • Continuous Monitoring

      Boeing continually monitors the performance of airplanes worldwide to identify opportunities to improve safety.

      In-service events are analyzed through a formal, disciplined, safety process involving Boeing experts from a variety of technical disciplines, as well as senior and executive leaders.

      Learn more about how fleet safety is constantly monitored

    • Human Factors

      Apart from airplane equipment and technology, Boeing studies and applies human factors engineering lessons to the design of commercial airplanes.

      Boeing human factors experts gather information about human abilities, limitations and other characteristics and apply the data to tools, machines, systems and processes.

    • Working Together to Strengthen Aerospace Safety

      Aviation safety depends on the collaboration of industry organizations and governments. Boeing works together with these stakeholders and airline operators to continuously advance safety in all aspects of the global air transportation system.

      An example of this collaboration is the Commercial Aviation Safety Team (CAST), which comprises representatives from airlines, manufacturers, labor and government.

      Learn more about CAST

    • Accident Prevention and Investigation

      Although the industry’s safety efforts focus on preventing accidents from occurring in the first place, a great deal of effort goes into investigating accidents to ensure they do not reoccur. Boeing is committed to its role in helping all stakeholders understand the data associated with airplane accidents.

      Read the Statistical Summary of Commercial Jet Airplane Accidents.

    Employee Safety

    An essential part of product safety includes ensuring the safety of those who design, build and support our products and services. Boeing’s workplace safety initiative Go4Zero strives for a goal of zero injuries, guided by the belief that every injury is preventable.

     

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