Boeing has made fundamental changes to enhance oversight of safety processes and procedures, and strengthen accountability, transparency and collaboration across the company.
In August 2019, Boeing’s Board of Directors established an Aerospace Safety Committee (ASC) to increase the effectiveness of its oversight of safety in all aspects of operations, including engineering, design, development, manufacturing, production, maintenance and delivery of products and services. The ASC is comprised of independent directors with relevant knowledge and experience. Learn more about their responsibilities here.
The Board of Directors also amended the company’s Corporate Governance Principles to include safety-related experience as one of the criteria it will consider in choosing future directors. Additionally, the Board brought on new independent directors who have deep safety, engineering and manufacturing experience.
In January 2021, Boeing established the Chief Aerospace Safety Office (CASO), appointing Michael P. Delaney Chief Aerospace Safety Officer. Delaney is responsible for strengthening the safety practices and culture at Boeing and developing the company’s comprehensive global aerospace safety strategy. Serving on the Executive Council, Delaney reports regularly to the Aerospace Safety Committee and the Board of Directors.
CASO is specifically designed to be separate from the day-to-day business operations and maintains a higher-level focus on safety in order to drive end-to-end accountability throughout the safety ecosystem. Within CASO is the Product & Services Safety organization which consolidates and strengthens the reporting of, and accountability for, safety issues.
Safety Reviews of all safety and potential safety reports are conducted weekly to increase transparency and ensure visibility of safety-related issues. Presidents of all business units, Boeing’s chief engineer, functional and program leaders, and members of the FAA attend these reviews. These reviews increase transparency and ensure safety reports from all levels of the company are reviewed by senior management.
In 2022, Boeing is establishing an ODA Ombudsperson Program which will provide ODA unit members with an additional channel to raise work-related concerns. Reporting to the company’s Chief Aerospace Safety Officer, the ombudsperson will serve as a neutral third party to advise and assist ODA unit members with any concerns.