- A business management system to manage and improve product and service quality.
- Align our outcomes to our regulators, customers, and teammates.
- Invest and empower our teammates to strengthen and elevate a proactive risk-based culture.
We need remain steadfast in our commitment to deliver safe products and services to our customers, while continuously striving for first-time quality in partnership with our suppliers from around the world.
The Boeing Quality Management System (QMS) is based on AS9100 which is the internationally recognized and premier aerospace QMS standard. Boeing, as well as other major aerospace manufacturers, flow down AS9100 certification and compliance to its suppliers in order to enable effective and efficient processes that meet multiple customer, statutory and business requirements.
QMS and the company’s Safety Management System (SMS) work together and are built into the company’s organizational structure policies, processes, procedures and resources. Our customers and our regulators have extremely high expectations of Boeing, and these systems help to operationalize safety and quality in order to meet those expectations.