Safety is and always will be a foundational value. Real, effective change and improvement require a daily commitment, and we pledge to remain focused, vigilant and humble in our work.
Our Commitment
Nothing is more important than safety.
We are more committed than ever to strengthening our culture of safety through continuous improvement, learning and innovation. Teammates from across the enterprise are taking a proactive, unbiased and collaborative approach to all aspects of product safety, compliance and airworthiness. In all situations, every employee is empowered and encouraged to speak up if they have any safety or quality concern. Our team members have a deep and personal commitment to the safety of Boeing products and services. Listen to their stories – these are the Voices of Safety.
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Our Values
In everything we do, we make safety our top priority, strive for first-time quality and hold ourselves accountable to the highest ethical standards.
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Our Mission
To foster a culture that ensures the safety, quality and compliance of our products and services for those who depend on, operate, build and maintain our products.
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Trust and Transparency
We are engaging with each other and all of our stakeholders with greater transparency and accountability in every aspect of the business.
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Continuous Learning
We remain committed to listening, learning with humility and continuous improvement.
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Governance and Compliance
We operate in a manner that upholds our values, emphasizes accountability, and ensures an unrelenting focus on product integrity and compliance.
Boeing Safety Management System Policy
In everything we do and in all aspects of our business, safety is our foundation. We strive for first-time quality and hold ourselves to the highest ethical standards as set forth in our Code of Conduct and POL-2, “Advancing the Boeing Principles.”
Our Progress
Our Safety Journey
We implemented a series of meaningful changes to strengthen our safety practices and culture and bring lasting improvements to aerospace safety. We are dedicated to making daily progress and holding ourselves accountable to the highest standards. Learn more by reading the Chief Aerospace Safety Officer Report.
737 Updates
Airlines around the world have been safely operating the 737 MAX in service since the U.S. Federal Aviation Administration (FAA) and other global regulations have approved 737-8 and 737-9 operations. This return to service followed a thorough certification effort that included the design, testing and review of enhancements to airplane systems and increased pilot training.
Sustainability
We are focused on innovating and operating to make the world better for future generations through environmental stewardship, social progress and values-driven governance.
Products
Safety is at the core of who we are and what we do. Boeing leverages its legacy of innovation and existing safety assurance practices to ensure product safety.
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Safety by Design
Safety is the primary consideration when Boeing engineers design an airplane. In addition to meeting regulatory requirements before certification, each airplane model must meet Boeing’s time-proven design standards. Often these standards are more stringent than regulatory requirements.
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Testing
Boeing airplanes are rigorously tested to ensure they meet or exceed design standards and certification requirements.
There are many kinds of tests. For example, structural strength is ensured by static and fatigue tests. Static tests apply maximum loads or pressure to validate the airplane’s ability to carry loads far greater than would be encountered under normal operational conditions.
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Continuous Monitoring
Boeing continually monitors the performance of airplanes worldwide to identify opportunities to improve safety.
In-service events are analyzed through a formal, disciplined, safety process involving Boeing experts from a variety of technical disciplines, as well as senior and executive leaders.
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Human Factors
Apart from airplane equipment and technology, Boeing studies and applies human factors engineering lessons to the design of commercial airplanes.
Boeing human factors experts gather information about human abilities, limitations and other characteristics and apply the data to tools, machines, systems and processes.
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Working Together to Strengthen Aerospace Safety
Aviation safety depends on the collaboration of industry organizations and governments. Boeing works together with these stakeholders and airline operators to continuously advance safety in all aspects of the global air transportation system.
An example of this collaboration is the Commercial Aviation Safety Team (CAST), which comprises representatives from airlines, manufacturers, labor and government.
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Accident Prevention and Investigation
Although the industry’s safety efforts focus on preventing accidents from occurring in the first place, a great deal of effort goes into investigating accidents to ensure they do not reoccur. Boeing is committed to its role in helping all stakeholders understand the data associated with airplane accidents.
Boeing airplanes are rigorously tested to ensure they meet or exceed design standards and certification requirements.
There are many kinds of tests. For example, structural strength is ensured by static and fatigue tests. Static tests apply maximum loads or pressure to validate the airplane’s ability to carry loads far greater than would be encountered under normal operational conditions.
Read the Statistical Summary of Commercial Jet Airplane Accidents.
People
Safety is our North Star.
Boeing values safety above all else. The Boeing team is dedicated to ensuring every person who flies on, uses, operates, designs, builds or services Boeing products gets home safely.
Strengthening product safety at Boeing depends on our transition to a more open and transparent culture where all employees feel comfortable speaking up when they have a safety concern.
Through the company’s Speak Up confidential reporting channel and Seek, Speak & Listen habits, employees can voice safety concerns and offer ideas for improvement.
A major initiative to further promote transparency and a culture of learning is the Safety Experience at Boeing, which the company developed for its teammates in early 2023. The Safety Experience is a digital learning platform that provides employees and stakeholders with an engaging and collaborative forum for discovering and sharing product safety information.
Create tomorrow’s aerospace innovations