When Boeing engineer Bill Pieser and his teammates brief airline customers on safety data, they often hear the same response: “Yeah, we see that too.”
That recognition is the point, and why they are intent on finding new safety revelations buried in millions of data points. Pieser and data analysts in Boeing Global Services are identifying Safety Performance Indicators (SPIs) — industry benchmarks to monitor, measure, and assess safety performance — to help inform pilot training recommendations.
“Our mission is to make flying safer,” Pieser said. “We are able to show customers what happened using descriptive analytics, and they can implement programs to improve what happened.”
The data is making a difference. Since 2024, the SDA team has helped improve customer performance in 75 percent of SPIs according to flight data from all participating airlines. For example, analysis conducted by the SDA team has helped 18 participating customers reduce long landings by as much as 15 percent over a 12-month period.
Scaling safety solutions
The data analysis wouldn’t be useful without architecture designed to help continuously improve flight safety.
Pieser and the Safety Data Analytics team can use the SPIs to make training recommendations to customers. They have developed a proprietary knowledge graph and automated processes to help analyze flight data trends, causal factors, and identify new SPIs. This process allows for faster recommendations that can help keep up with emerging trends and improve customer safety outcomes.