The Boeing Company is committed to maintaining the safety and security of our systems and our customers’ information. We encourage earnest, responsible reporting of potential security vulnerabilities in any product, system, or asset made by or belonging to Boeing. Before reporting, please review our submission process, including our guidelines for responsible disclosure and coordination.
Security Vulnerability Submission Process
If you believe you have found a vulnerability in a Boeing product, system, or asset, please submit the vulnerability information to Boeing through an encrypted communication method. For submission via Email, please send an encrypted file detailing your submission. Encrypt your file using our public Boeing PGP/GPG public key.
To enable Boeing to investigate and remedy the potential vulnerability, please report it as soon as possible after discovering it and provide a detailed summary of the vulnerability, including the following if known:
- A description of the finding and how it was discovered
- The product(s), system(s), or asset(s) affected
- Reproduction instructions to enable Boeing to validate the vulnerability (e.g., actions and results)
Your contact information and PGP key. Personal data Boeing receives in connection with your submission will be retained and protected in accordance with the company’s privacy policies and any applicable laws.
A Boeing representative will acknowledge receipt as soon as possible, typically within 3 business days.
Submit any vulnerability information in full accordance with the following guidelines:
- Do not engage in any activity that can potentially cause harm to Boeing, our customers, our suppliers, or our employees.
- Do not engage in any activity that can potentially disrupt or degrade Boeing products, systems or assets.
- Do not engage in any activity that violates (a) federal or state laws or regulations or (b) the laws or regulations of any country where (i) Boeing data, assets or systems reside, (ii) Boeing data traffic is routed or (iii) the researcher is conducting research activity.
- Do not engage in extortion, threats, or other tactics designed to elicit a response under duress. Boeing will not respond to submissions made under threat of public disclosure, exposure of data, or withholding vulnerability information.
- Do not store, share, compromise or destroy data on Boeing systems. If Personally Identifiable Information (PII), proprietary or sensitive data is encountered, you should immediately halt your activity and contact Boeing.
- Provide Boeing reasonable time to fix any reported issue, before such information is shared with a third party or disclosed publicly.
Safe Harbor & Recognition
We consider activities conducted consistent with this policy to constitute authorized access under anti-hacking laws. To the extent your activities are inconsistent with certain Boeing terms and conditions, we waive those restrictions for the limited purpose of permitting security research under this policy. Boeing will not pursue civil action or initiate a complaint to law enforcement for accidental, good faith violations of this policy.
There is no monetary reward for the disclosure program at this time. However, we understand the hard work that goes into security research, and to show our appreciation for researchers who help keep our systems secure, we have launched a recognition program for responsibly disclosed and validated vulnerabilities. If you are the first to disclose a qualifying vulnerability, we will, with your permission, credit your discovery by publishing your name in Boeing’s Security Hall of Fame. The inclusion on the Hall of Fame does not imply agreement with all the analysis performed as other factors may be in place to reduce risk. Whether and when to recognize a disclosure is entirely at our discretion, and Boeing reserves the right to cancel the recognition program at any time.
Security Hall of Fame:
Argus Cybersecurity – Rubi Arbel and Daniel Rezvani
Pen Test Partners – Alex Lomas
Email address: VulnerabilityDisclosure@boeing.com