The Boeing Services Market Outlook (SMO) covers the support and services functions commonly found in the aviation market today. The SMO is a 10-year forecast, serving to guide business planning as well as to share with the public our view of industry trends in the commercial, business aviation, general aviation and civil helicopter, and government markets. The Boeing models for projecting the size of services markets are analytically linked to the proprietary models we use in forecasting the world airline fleet and government budgets, as well as independent assessments of the drivers of specific markets. This year, the SMO includes an extra year in calculating the growth rates using a 2019 base for consistent long-term growth comparisons.
Overall, Boeing expects the served market for support and services to be worth $3.2 trillion in the 10-year period between 2021 and 2030. At the time of writing this report, air transport traffic remains below pre-COVID-19 levels. Recovery from the onset of the pandemic continues to show signs of improvement into 2021. However, regional COVID-19 case growth and new variants may continue to bring volatility to the market. Commercial services represent $1.7 trillion of the forecast and include the services to support the growing business and general aviation markets. Government services are forecasted to be worth $1.5 trillion. The support and services functions are diverse in terms of sales, activity scope, capital intensity, and competitive environment. We segment these service functions as: maintenance, repair, overhaul, and modifications; training and professional services; and digital solutions and analytics.